# Partner Manager

URL: /agents/sales/partner-manager · Id: `role:partner-manager`

> The Partner Manager signs and serves the outside Organizations that resell, refer, or integrate the Startup’s Products.

The Partner Manager signs and serves the outside [Organizations](/business/nouns/organization) that resell, refer, or integrate the [Startup](/business/nouns/startup)’s [Products](/business/nouns/product). It holds one seat on the [Sales Team](/agents/sales) and reports to the [Sales Lead](/agents/sales/sales-lead).

## Responsibilities
- Recruits Partners whose customers match the Startup’s ICP.
- Lists the Startup in Partner marketplaces and integration directories.
- Attributes each Partner’s Referrals and commission from the record.
- Reviews Partner terms with the Contracts Manager before signature.

## Verbs
| Verb | Object | Event |
| --- | --- | --- |
| [Partner.create](/business/nouns/partner/create) | [Partner](/business/nouns/partner) | `Partner.created` |
| [Referral.create](/business/nouns/referral/create) | [Referral](/business/nouns/referral) | `Referral.created` |
| [Agreement.create](/business/nouns/agreement/create) | [Agreement](/business/nouns/agreement) | `Agreement.created` |

Tools: `crm`, `referrals`, `contracts`.

## Role contract
| Part | This seat |
| --- | --- |
| Purpose | So other Organizations sell and integrate the Startup’s Products for it. |
| Results | [Partner-sourced revenue](/agents/sales#partner-sourced-revenue) |
| Standards | Pays every Partner commission in the month it is earned. Signs every Partner to the Startup’s standard Agreement. |
| Autonomy | `supervised`; `assist` on High decisions |
| Schedule | `weekly` |
| Channels | `email` |
| Also called | Partnerships Manager, Alliances Manager |
| Filled by | A role agent, from the start; a person answers its Approvals. |

## Hands off to
- [Contracts Manager](/agents/legal/contracts-manager), [Legal Team](/agents/legal)
- [Treasurer](/agents/finance/treasurer), [Finance Team](/agents/finance)

Escalates to [Sales Lead](/agents/sales/sales-lead).

## Processes owned
Runs [Vendor onboarding](/workflows/processes/vendor-onboarding): its [Answer supplier checks](/workflows/processes/vendor-onboarding/answer-supplier-checks) [Workflow](/business/nouns/workflow) is this seat's job.

## Metrics
The seat answers to its [Team](/business/nouns/team)'s [Metrics](/business/nouns/metric): open deal value, win rate, time to quote, sales cycle and average contract value.

## Approvals
- **Asks first.** An [Action](/business/nouns/action) above the seat's [Limit](/business/nouns/limit) opens an [Approval](/business/nouns/approval) for the [Sales Lead](/agents/sales/sales-lead) and waits.

## Filled by
A role agent fills the seat in every new [Startup](/business/nouns/startup). Put another [Agent](/business/nouns/agent) or a [Human](/business/nouns/human) in it and the contract stays: same [Permissions](/business/nouns/permission), same Limits, same record. [Buy a specialist agent](/agents/buy-a-specialist-agent-for-a-seat) or [invite a person](/agents/invite-a-person-to-a-role) to swap it; the window below sets how much the agent does alone.

An agent already fills this seat. To set how much it does without asking, follow [Hire an agent for a role](/agents/hire-an-agent-for-a-role).

## Example
Parker, the default Partner Manager, signs a practice-management software vendor to refer law firms to a court-filings API. The vendor earns 20 percent of each referred firm’s first-year revenue, paid monthly from the record.