# Glossary: S

URL: /business/glossary/s · Id: `page:business/glossary/s`

> Every StartupBuilder term from S, with its kind and one-sentence definition.

142 terms from S, each with its kind and one-sentence definition.

### Terms
| Term | Kind | Definition |
| --- | --- | --- |
| [SaaS](/products/templates/saas) | Product Template | SaaS adds an App for people to Headless SaaS, sold as a Subscription per seat, with onboarding to first value. |
| [Sales closing](/systems/integrations/upstreams#sales-closing) | Capability | Sales closing works Deals with agents and closes them with people, from qualified Lead to signed Order. |
| [Sales Engineer](/agents/sales/sales-engineer) | Role | The Sales Engineer answers each Lead in writing at once, runs the buyer’s own sample in a sandbox, and sends a click-to-sign Quote. |
| [Sales Lead](/agents/sales/sales-lead) | Role | The Sales Lead turns qualified demand into Customers: it owns every Deal, every Quote, and the enterprise terms on every Startup. |
| [Sales tax](/systems/legal-and-corporate/floor/nexus) | Legal floor row | Sales tax registers the Company in each US state whose economic-nexus threshold its sales cross, then collects and files on every taxed charge. |
| [Sales Team](/agents/sales) | Team | The Sales Team turns demand into Customers: it answers every Lead, wins enterprise Deals, and runs outbound prospecting. |
| [SalesBuilder](/code/builders/sales) | Product | SalesBuilder finds, wins, and keeps the Customers of a Startup through its Offers. |
| [Salesforce AppExchange](/workflows/plays#salesforce-appexchange) | Venue | Salesforce AppExchange is a marketplace Venue. |
| [Sanctions](/systems/legal-and-corporate/floor/sanctions) | Legal floor row | Sanctions blocks checkout from comprehensively sanctioned regions and screens every payee against OFAC lists before paying them. |
| [Sandboxes](/code/platform/sandboxes) | Capability | Sandboxes run untrusted or generated code in isolated, leased machines, from millisecond scripts to full builds. |
| [Save and win back](/workflows/processes/retention/save-and-win-back) | Workflow | Save and win back makes cancelling one step, asks one question, sends an export, and tries once to win the Customer back. |
| [Save rate](/agents/customer#save-rate) | Metric | Save rate is the share of outside Subscriptions marked ending in the window that the Customer kept before the period closed. |
| [Scale](/business/lifecycle/states/scale) | Lifecycle state | Scale is the state of a Startup that compounds: Customers stay and expand, demand comes from several sources, and margins hold. |
| [Schedules](/code/platform/schedules) | Capability | Schedules start Actions and Workflows at set times, on recurring rules and on business-hours calendars. |
| [Scheduling](/systems/scheduling) | System | Scheduling gives each seat a booking link into its free hours, books and moves Meetings, and keeps the notes, Decisions and Tasks they produce. |
| [Screen an Offer](/workflows/processes/screening/screen-offer) | Workflow | Screen an Offer tags its Reserved Acts, regulated data, and required Credentials, and holds it while any Credential is missing. |
| [Screening](/business/nouns/screening) | Noun | A Screening is one check of a Party against official registers and restricted-party lists, with each list’s version, any matches and the outcome. |
| [Screening](/workflows/processes/screening) | Process | Screening tags the legal floor of every Offer and withdraws any Offer the Startup cannot lawfully deliver. |
| [SDK](/code/sdk/reference) | Interface | The SDK is the typed client `$` that calls every Verb as `$.Noun.verb(input)`, in any Mode, scoped by `$.with`. |
| [Search](/code/platform/search) | Capability | Search answers keyword, semantic and hybrid queries across a namespace, indexes every write, and returns only what the caller may read. |
| [Seat coverage](/agents/people#seat-coverage) | Metric | Seat coverage is the share of awake Roles with a Worker seated in them. |
| [Secret](/business/nouns/secret) | Noun | A Secret is a named credential stored write-only per environment and filled into a call at run time, never read back by a Worker. |
| [Secret rotation](/systems/trust-and-governance/controls/secret-rotation) | Control | Every secret rotates within its maximum age, and a leaked secret is revoked within one hour of detection. |
| [Secret.revoke](/business/nouns/secret/revoke) | Verb | Revoke ends a Secret so no call fills it again; the record and its history stay. |
| [Secret.rotate](/business/nouns/secret/rotate) | Verb | Rotate replaces a Secret’s value, and calls already running finish on the old one. |
| [Secret.store](/business/nouns/secret/store) | Verb | Store writes a Secret’s value for one environment; the value is never returned by any Interface. |
| [Secrets](/code/platform/secrets) | Capability | Secrets hold keys and outside credentials, scoped, rotated and audited, injected at call time and never shown to agents. |
| [Securities](/systems/legal-and-corporate/floor/securities) | Legal floor row | Securities requires a board vote to issue equity and a person’s own representations on every SAFE, stock purchase, vesting agreement, and option grant. |
| [Security](/workflows/processes/security) | Process | Security keeps every Permission earned, every secret fresh, and every access recorded. |
| [Security Engineer](/agents/engineering/security-engineer) | Role | The Security Engineer protects identity, secrets, and access: unused Permissions decay nightly, and it refuses any unrecorded widening. |
| [Security reviews](/systems/integrations/upstreams#security-reviews) | Capability | Security reviews answer buyer security questionnaires and readiness reviews from a Startup’s Evidence, so no one gathers screenshots. |
| [Segregation of duties](/systems/trust-and-governance/controls/segregation-of-duties) | Control | The seat that creates a payee or a Bill never approves its payment, counted by seat, not by agent identity. |
| [Sell](/business/lifecycle/states/sell) | Lifecycle state | Sell is the state of a Startup whose owner has agreed to sell it, with its Brand, domain, Customers, and records. |
| [Sell](/workflows/processes/sell) | Process | Sell runs a Startup’s sale: diligence through a scoped read grant, the Agreement, then Brand, domain, Customers, and records transferred. |
| [Send a quote](/workflows/processes/quoting/send-quote) | Workflow | Send a quote sets a Deal’s Quote from list Price inside the discount Limit and answers its security questionnaire. |
| [SEO](/systems/seo) | System | SEO tracks the Keywords and AI prompts a Startup’s Pages target, where they rank, which links point at them, and which answers cite them. |
| [Sequence](/business/nouns/sequence) | Noun | A Sequence is a timed series of steps run for one Contact at a time: send a Message, wait, branch, or stop. |
| [Sequences](/systems/sequences) | System | Sequences runs timed, branching series of Messages and Tasks for one Contact at a time, inside designed Funnels. |
| [Service](/business/nouns/service) | Noun | A Service is a Product that warrants an outcome, delivered by Agents and Humans under an Outcome Contract. |
| [Service capacity](/products/service/capacity) | Capability | Service capacity opens a Service to new Orders, pauses it, sets how much work it takes at once, and closes it. |
| [Service delivery](/systems/service-delivery) | System | Service delivery runs each job to its Outcome Contract: steps, oversight per Verb, delivery, acceptance, remedy and proof. |
| [ServiceBuilder](/code/builders/service) | Product | ServiceBuilder builds the service Products a Startup sells, delivered by Agents. |
| [Services-as-Software](/products/templates/services-as-software) | Product Template | Services-as-Software sells a warranted outcome that Agents deliver end to end under an Outcome Contract, billed only once accepted. |
| [Setting](/business/nouns/setting) | Noun | A Setting is a configurable value a Thing inherits from its nearest holder, Studio to Startup to Product, unless it sets its own. |
| [Share](/business/nouns/share) | Noun | A Share is a unit of ownership in a Company, of one class, held by one Holder. |
| [Share.issue](/business/nouns/share/issue) | Verb | Issue records new Shares of one class to a Holder under a board-approved Agreement, with the certificate or book entry. |
| [Share.transfer](/business/nouns/share/transfer) | Verb | Transfer moves Shares from one Holder to another under a signed Agreement, within the Company’s transfer restrictions. |
| [Shipping](/workflows/processes/shipping) | Process | Shipping delivers the most valuable Change every day and prunes what nobody uses every week. |
| [Shopify App Store](/workflows/plays#shopify-app-store) | Venue | Shopify App Store is a marketplace Venue. |
| [Signal expansion](/workflows/customer/plays/signal-expansion) | Play | Signal expansion turns a Customer’s hiring or a champion’s job change into an expansion Offer, a save, or a warm Sequence at the new Organization. |
| [Signal interview](/workflows/processes/customer-research/signal-interview) | Workflow | Signal interview asks a new Customer one question about past behavior at the moment of acceptance and grades the answer. |
| [SignIn](/code/ui/components/sign-in) | Component | SignIn signs a person in to a Startup by the method its signup Setting names, on the Startup’s own Domain. |
| [Signing](/systems/legal-and-corporate/signing) | Capability | Signing binds each signature to a fingerprint of exactly what the signer read, then seals the File with its signing record. |
| [Silence watch](/workflows/processes/retention/silence-watch) | Workflow | Silence watch finds Customers who stopped using a Product and reaches out once before they cancel. |
| Single capability | Test ladder rung | Single capability ships the one capability the approach rests on and measures use. |
| [Single human](/agents/operating-models/single-human) | Operating model | Single human is the operating model with one Human, a working CEO or a passive board chair, and Agents in every other Role. |
| [Single sign-on rung](/workflows/sales/plays/sso-rung) | Play | Single sign-on rung turns on single sign-on for a buyer that asks and quotes the Price tier that includes it. |
| [Site](/business/nouns/site) | Noun | A Site is a website as a Thing: its Pages, navigation, and Brand, served on one or more Domains. |
| [Site.publish](/business/nouns/site/publish) | Verb | Publish puts a Site’s current Pages live on its Domains, under its Brand. |
| [SiteBuilder](/code/builders/site) | Product | SiteBuilder builds and serves the site of a Startup under its Brand. |
| [Sites](/products/site/sites) | System | Sites keeps each Site with its Pages, navigation and Brand, served on one or more Domains, with previews, redirects and rollbacks. |
| [Skill](/business/nouns/skill) | Noun | A Skill is a capacity a Worker has at a level, such as negotiation or programming, that Roles require. |
| [Slack Marketplace](/workflows/plays#slack-marketplace) | Venue | Slack Marketplace is a marketplace Venue. |
| Smoke page | Test ladder rung | Smoke page publishes an Offer at its real Price before it delivers and counts who tries to accept. |
| [Smoke test](/workflows/plays/smoke-test) | Play | Smoke test puts an Offer up at its real Price before it delivers and counts who tries to accept it. |
| [Social](/systems/social) | System | Social publishes posts from a Startup’s own accounts on a calendar and collects the replies and mentions they draw. |
| [Software](/business/nouns/software) | Noun | Software is a Product a Customer uses through Interfaces, from a headless API to a full App. |
| [SoftwareBuilder](/code/builders/software) | Product | SoftwareBuilder builds the software Products a Startup sells: APIs, apps, SDKs, and MCP servers. |
| [Solo SaaS](/start/templates/solo-saas) | Startup Template | A Solo SaaS has one Human founder and Agents in every other Role, selling SaaS and its Headless SaaS to businesses and people. |
| [Sort mail](/workflows/processes/mail-handling/sort-mail) | Workflow | Sort mail reads each scanned piece of mail, routes legal mail within the hour, deposits checks, and forwards or shreds the rest. |
| [Source](/business/nouns/source) | Noun | A Source is something a Product draws on to keep its promise but did not build: owned, wrapped, or recruited. |
| [Spam rate](/agents/marketing#spam-rate) | Metric | Spam rate is the share of delivered Messages from a Domain that recipients report as spam, as mailbox providers report it. |
| [Spend management](/systems/spend) | System | Spend management controls money going out: budgets, bills, expenses and cards issued on Stripe, each paid against Limits and spend states. |
| [Splits](/systems/legal-and-corporate/floor/splits) | Legal floor row | Splits settles each charge line owed to another Party directly to that Party, so money held for others never sits on the Company’s balance. |
| [Sponsorships](/workflows/plays/sponsorships) | Play | Sponsorships buy one placement in a newsletter, podcast or channel the ICP already reads, with a coded link, rebooked only on measured payback. |
| [SSO Connection](/business/nouns/sso-connection) | Noun | An SSO Connection links a Customer’s own identity system to its Tenant, so the Customer’s people sign in through it. |
| [SSOConnection.activate](/business/nouns/sso-connection/activate) | Verb | Activate turns an SSO Connection on after a test sign-in passes, so the Tenant’s people sign in through it. |
| [SSOConnection.deactivate](/business/nouns/sso-connection/deactivate) | Verb | Deactivate turns an SSO Connection off, so nobody signs in through it; its configuration is kept. |
| [Stack Overflow](/workflows/plays#stack-overflow) | Venue | Stack Overflow is a community Venue. |
| [Staff roles](/workflows/processes/staffing/staff-roles) | Workflow | Staff roles names a default Agent for every Role in a new Startup and records which Roles a Human fills. |
| [Staffing](/workflows/processes/staffing) | Process | Staffing fills every Role in a Startup with an Agent by default and a Human where one is required. |
| [Standard](/business/nouns/standard) | Noun | A Standard is a spec an Interface conforms to, so a Startup may publish its Product’s Verbs in a shape outside callers already use. |
| [Standard-terms share](/agents/legal#standard-terms-share) | Metric | Standard-terms share is the share of signed Agreements that keep the Startup’s Template with no change. |
| [Standing](/systems/legal-and-corporate/floor/standing) | Legal floor row | Standing keeps each Company in good standing with annual reports, franchise tax, and a registered agent in every state it is formed or registered. |
| [Start the remedy](/workflows/processes/delivery/start-remedy) | Workflow | Start the remedy holds the fee on a disputed Service Order and runs the Outcome Contract’s remedy: redo, refund, or credit. |
| [Starter setups](/workflows/customer/plays/starter-setups) | Play | Starter setups give a new Customer three ranked, working setups copied from ones other Customers share. |
| [Startup](/business/nouns/startup) | Noun | A Startup is the smallest business that can be moved, promoted, or sold on its own, with its own Products, Offers, Customers, and P&L. |
| [Startup Template](/business/nouns/startup-template) | Noun | A Startup Template is an operating model, one or more Product Templates, and the Motions they sell through, which a new Startup starts from. |
| [Startup.advance](/business/nouns/startup/advance) | Verb | Advance moves a Startup to its next Lifecycle state once every entry check of that state passes. |
| [Startup.build](/business/nouns/startup/build) | Verb | Build provisions the Systems, Sites and Interfaces a Startup’s definition declares, and moves the Startup to Building. |
| [Startup.claim](/business/nouns/startup/claim) | Verb | Claim binds a provisional Startup to a verified owner, which enables payments and every Verb that moves money. |
| [Startup.clone](/business/nouns/startup/clone) | Verb | Clone copies a Startup’s definition into a new Startup once, with no link back to the source. |
| [Startup.graduate](/business/nouns/startup/graduate) | Verb | Graduate moves a Startup to a Company of its own, with its Customers, Domains and records intact. |
| [Startup.hold](/business/nouns/startup/hold) | Verb | Hold keeps a Startup running in its current Lifecycle state with no new investment from the Studio. |
| [Startup.import](/business/nouns/startup/import) | Verb | Import builds a new Startup from an existing business’s definition: its Offers, Pages, Nouns and Processes. |
| [Startup.launch](/business/nouns/startup/launch) | Verb | Launch puts a Startup live on its domain, serving its Offers to Customers. |
| [Startup.pause](/business/nouns/startup/pause) | Verb | Pause moves a Startup to Dormant: its scheduled Workflows stop, and its Sites and records stay in place. |
| [Startup.pivot](/business/nouns/startup/pivot) | Verb | Pivot records a founder Decision, on an Experiment’s Evidence against one slot Hypothesis, and merges the new Founding Hypothesis Version. |
| [Startup.read](/business/nouns/startup/read) | Verb | Read compiles a Startup’s records into one scoped room, such as a diligence room, with every number citing its Proof. |
| [Startup.resume](/business/nouns/startup/resume) | Verb | Resume returns a Dormant Startup to the Lifecycle state it held when it paused. |
| [Startup.sell](/business/nouns/startup/sell) | Verb | Sell transfers a Startup, with its Customers, Domains and records, to a buyer under a signed Agreement. |
| [StartupBuilder](/code/builders/startup) | Product | StartupBuilder turns an Idea into an operating Startup with SiteBuilder, SoftwareBuilder, ServiceBuilder, and SalesBuilder. |
| [startups.new](/start/startups-new) | Product | startups.new creates a Startup from one sentence and opens it in startups.studio. |
| [StartupTemplate.extend](/business/nouns/startup-template/extend) | Verb | Extend adds a Startup Template to a Startup’s bases, pinned to a Version, so the Startup inherits its definition. |
| [StartupTemplate.promote](/business/nouns/startup-template/promote) | Verb | Promote moves one Startup’s refinement into a Startup Template, so every Startup that extends it inherits the refinement. |
| [StartupTemplate.upgrade](/business/nouns/startup-template/upgrade) | Verb | Upgrade moves a Startup to a newer Version of a Startup Template it extends, through a Change it can review. |
| [StateBadge](/code/ui/components/state-badge) | Component | StateBadge shows a record’s lifecycle state in one word, colored by whether it is open, waiting, done or stopped. |
| [Statement](/business/nouns/statement) | Noun | A Statement is a report computed from Entries for one Period under a Policy, such as a P&L, a balance sheet or a payout statement. |
| [Status pages](/systems/status-pages) | System | Status pages publishes the health of each Product and opens an Incident when a check fails, updating subscribers until it resolves. |
| [Storage](/code/platform/capabilities/storage) | Capability | Storage keeps the bytes of every File, addressed by content hash, while the File record lives in the database. |
| [Story](/business/nouns/story) | Noun | A Story is the customer narrative for one ICP, compiled from its Founding Hypothesis and Interview quotes, never written by hand. |
| [Strategist](/agents/founding/strategist) | Role | The Strategist runs the Weekly review: it reads the one number, finds the leakiest step, and proposes one change. |
| [Strategy](/workflows/processes/strategy) | Process | Strategy keeps the Startup’s ambitions, focus, and positioning true to its Evidence. |
| [Student records](/systems/legal-and-corporate/floor/student-records) | Legal floor row | Student records uses education records from a school only for that school’s purpose, under its control, and never sells or advertises with them. |
| [Studio](/business/nouns/studio) | Noun | A Studio is an organization that builds Startups, holds them through Companies, and runs Plays across its Portfolio. |
| [Subscription](/business/nouns/subscription) | Noun | A Subscription is a Customer’s standing acceptance of an Offer, billed each Period until canceled. |
| [Subscription.keep](/business/nouns/subscription/keep) | Verb | Keep takes back a cancel before the period closes, so the Subscription renews on its date at the same terms. |
| [Subscription.pause](/business/nouns/subscription/pause) | Verb | Pause stops billing and Entitlements on a Subscription until a date, without ending it. |
| [Subscription.renew](/business/nouns/subscription/renew) | Verb | Renew starts a Subscription’s next period and bills it at the Offer Version the Customer accepted. |
| [Subscription.resize](/business/nouns/subscription/resize) | Verb | Resize changes how many units a Subscription holds and prorates the current period. |
| [Subscription.resume](/business/nouns/subscription/resume) | Verb | Resume restarts billing and Entitlements on a paused Subscription before its pause ends. |
| [Subscription.switch](/business/nouns/subscription/switch) | Verb | Switch moves a Subscription to another Offer and prorates the current period. |
| [Subscription.unsubscribe](/business/nouns/subscription/unsubscribe) | Verb | Unsubscribe ends a Subscription at the close of its current period, and the Customer keeps access until then. |
| [Success](/systems/success) | System | Success moves each Customer to value and keeps them: onboarding checklists, health scores, renewals, saves and win-backs. |
| [Success Manager](/agents/customer/success-manager) | Role | The Success Manager keeps Customers: it catches silence early, rescues once, makes cancelling one step, and wins back once. |
| [Supplier](/business/nouns/supplier) | Noun | A Supplier is a Person or Company that delivers work through a Startup’s human supply: recruited, credentialed, and paid out. |
| [Supplier bank details](/systems/trust-and-governance/controls/supplier-bank-details) | Control | Bank details a Startup enters in a Customer’s supplier portal always match its bank account record. |
| [Supplier onboarding](/systems/supplier-onboarding) | System | Supplier onboarding recruits Suppliers: applications, identity and background checks, tax details, Agreements and a first assignment. |
| [Supplier payouts](/workflows/processes/supplier-payouts) | Process | Supplier payouts pays each Supplier for confirmed work every week, holds amounts under open Disputes, and sends each one a statement. |
| [Supply](/workflows/processes/supply) | Process | Supply keeps enough credentialed Suppliers booked to meet demand and suspends any whose Credential lapses. |
| [Supply Manager](/agents/operations/supply-manager) | Role | The Supply Manager recruits, verifies, calibrates, and pays the Suppliers a Startup’s human supply depends on. |
| [Support](/workflows/processes/support) | Process | Support answers every Conversation from the record in one Thread and fixes causes, not symptoms. |
| [Support](/systems/support) | System | Support answers Conversations with Customers across email, chat and API, and links each reported bug or request to an Issue. |
| [Suppression](/business/nouns/suppression) | Noun | A Suppression is an address a Company never sends commercial Messages to, read before every send from any of its Startups. |
| [Survey](/business/nouns/survey) | Noun | A Survey is a Form sent to measure, such as NPS or CSAT, whose answers become Metrics and Evidence. |
| [Surveys](/systems/surveys) | System | Surveys measures sentiment, such as NPS, CSAT and the product-market-fit question, and turns every answer into Metrics and Evidence. |
| [Sweepstakes](/systems/legal-and-corporate/floor/sweepstakes) | Legal floor row | Sweepstakes runs every prize promotion with no purchase necessary, published official rules, and registration where large prizes require it. |
| [Switch kit](/workflows/plays/switch-kit) | Play | Switch kit wins a named rival’s Customers with versus Pages, an importer, a switching Offer, rival-term Ads and outbound to its users. |
| [Sworn filings](/systems/legal-and-corporate/floor/sworn-filings) | Legal floor row | Sworn filings give every tax return, sworn statement, and declaration under penalty of perjury to an officer who signs it. |
| [Sync success rate](/agents/engineering#sync-success-rate) | Metric | Sync success rate is the share of Integration syncs that finish without an error on the first attempt. |
| [System](/business/nouns/system) | Noun | A System is the headless software for one job, such as CRM or billing, that every Startup runs on shared data. |
| [System description](/systems/trust-and-governance/controls/system-description) | Control | Each entity’s system description renders from its Products, Systems, Roles, Processes and data classes, and re-renders on every Change. |

### Other letters
[A–B](/business/glossary/a-b) · [C](/business/glossary/c) · [D–E](/business/glossary/d-e) · [F–H](/business/glossary/f-h) · [I–L](/business/glossary/i-l) · [M–O](/business/glossary/m-o) · [P](/business/glossary/p) · [Q–R](/business/glossary/q-r) · [T–Z](/business/glossary/t-z)