# resolve

URL: /business/nouns/issue/resolve · Id: `verb:Issue.resolve` · Call: `await $.Issue.resolve({ … })` (SDK) or the `do` tool at `https://api.sb/mcp`. Inputs says what to pass, Outputs what returns, When it waits who approves.

> Resolve closes an Issue with its fix recorded and tells every Customer who reported it.

Resolve closes an [Issue](/business/nouns/issue) with its fix recorded and tells every [Customer](/business/nouns/customer) who reported it.

## Inputs
| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `issue` | [Issue](/business/nouns/issue) | Yes | The Issue to close. |
| `resolution` | `text` | Yes | What fixed it. |
| `change` | [Change](/business/nouns/change) | No | The Change whose full rollout fixed the Issue; its Version is recorded as the resolution. |

## Outputs
| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `issue` | [Issue](/business/nouns/issue) | Yes | The resolved Issue. |

## Effects
- Emits [`Issue.resolved`](/business/events/Issue.resolved).
- Performed by the [Product Lead](/agents/product/product-lead).
- Answers every Conversation that reports the Issue, each in its own Channel, with what changed.

## Refuses when
| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | [Issue.resolve](/business/nouns/issue/resolve) |
| The record is not in a state that allows this Verb, so the call is refused. | [`refused`](/code/api/errors/refused) | Read the record, run the Verb that moves it to an allowed state, then retry. | [Issue.resolve](/business/nouns/issue/resolve) |

## When it waits
| Gate | Default |
| --- | --- |
| Decision class | Low: two-way, nothing at stake |
| [Delay window](/systems/trust-and-governance/controls/one-way-windows) | None: it runs once review passes. |
| Limit | The call [Limit](/business/nouns/limit) of the [Permission](/business/nouns/permission) it runs under. |
| Over the Limit | It waits `pending` for an [Approval](/business/nouns/approval) from the [Founder](/agents/founding/founder). Approved, it runs; refused, it ends `refused` with [`limit-exceeded`](/code/api/errors/limit-exceeded); unanswered by its deadline, it ends `canceled`. |

## Example

**Ask**

```text
Resolve the latest issue.
```

**API**

```bash
curl -X POST https://api.sb/ledgerlark.com/issues/issue_1/resolve \
  -H "Authorization: Bearer $STARTUP_BUILDER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"resolution":"Example resolution"}'
```

```json
{
  "api": "https://api.sb/ledgerlark.com",
  "issue": {
    "$id": "https://api.sb/ledgerlark.com/issues/issue_1",
    "$type": "Issue",
    "status": "pending",
    "mode": "try"
  },
  "action": {
    "$id": "https://api.sb/ledgerlark.com/actions/action_1",
    "operation": "Issue.resolve",
    "status": "done"
  },
  "links": {
    "self": "https://api.sb/ledgerlark.com/actions/action_1"
  }
}
```

**SDK**

```ts
import { $ } from 'startup-builder'

const issue = await $.Issue.resolve({ issue: 'issue_1', resolution: 'Example resolution' })
```

**CLI**

```bash
npx startup-builder do Issue.resolve --json '{"issue":"issue_1","resolution":"Example resolution"}'
```

**MCP**

```json
{
  "name": "do",
  "arguments": {
    "code": "return await $.Issue.resolve({ issue: 'issue_1', resolution: 'Example resolution' })"
  }
}
```