# Conversation commands

URL: /code/cli/conversation · Id: `page:code/cli/conversation`

> Every Conversation Verb as a CLI command, with its inputs, result, refusals and an example.

Reference for [Conversation](/business/nouns/conversation).

| Noun | System | Run by |
| --- | --- | --- |
| [Conversation](/business/nouns/conversation) | [Support](/systems/support) | [Customer Lead](/agents/customer/customer-lead) |

### Verbs by group
Conversation has 10 Verbs. Its commands take a page per group, each listed in the sidebar under Conversation.

| Group | Verbs | What they do |
| --- | --- | --- |
| Records | [`create`](/code/cli/conversation/records#conversationcreate) · [`get`](/code/cli/conversation/records#conversationget) · [`list`](/code/cli/conversation/records#conversationlist) · [`update`](/code/cli/conversation/records-update#conversationupdate) · [`delete`](/code/cli/conversation/records-update#conversationdelete) | Create, read, change and delete its records. |
| Other Verbs | [`answer`](/code/cli/conversation/verbs#conversationanswer) · [`assign`](/code/cli/conversation/verbs#conversationassign) · [`close`](/code/cli/conversation/verbs#conversationclose) · [`escalate`](/code/cli/conversation/verbs-escalate#conversationescalate) · [`reopen`](/code/cli/conversation/verbs-escalate#conversationreopen) | The rest of its work. |