# Conversation programs: update, delete

URL: /code/mcp/conversation/records-update · Id: `page:code/mcp/conversation/records-update`

> The Conversation Verbs update, delete as MCP do programs, with inputs, result, refusals and an example.

Reference for [Conversation](/business/nouns/conversation), one group of [Conversation programs](/code/mcp/conversation).

### Conversation.update
Changes the given properties of a Conversation. [Verb page](/business/nouns/conversation/update?interface=mcp).

```text
do: return await $.Conversation.update(input)
```

Emits `Conversation.updated`.

**Inputs**

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `id` | `string` | Yes | The id of the Conversation. |
| `subject` | `string` | No | What the Thread is about. |
| `answeredAt` | `datetime` | No | When a Worker last answered. |
| `resolution` | `string` | No | How it was resolved: the Customer said so, or 72 hours passed after an answer with no reply. |

**Returns**

| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `conversation` | [Conversation](/business/nouns/conversation) | Yes | The Conversation. |

**Refuses when**

| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | None. |

**Example**

```json
{
  "name": "do",
  "arguments": {
    "code": "return await $.Conversation.update({ id: 'conversation_0vg6SDjB6k', answeredAt: '2026-10-22T12:00:00Z' })"
  }
}
```

### Conversation.delete
Deletes a Conversation: a soft delete that keeps its history, undone by `Thing.restore`. [Verb page](/business/nouns/conversation/delete?interface=mcp).

```text
do: return await $.Conversation.delete(input)
```

Emits `Conversation.deleted`.

**Inputs**

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `id` | `string` | Yes | The id of the Conversation. |

**Returns**

| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `conversation` | [Conversation](/business/nouns/conversation) | Yes | The Conversation. |

**Refuses when**

| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | None. |

**Example**

```json
{
  "name": "do",
  "arguments": {
    "code": "return await $.Conversation.delete({ id: 'conversation_0vg6SDjB6k' })"
  }
}
```