# Conversation methods: create, get, list

URL: /code/sdk/conversation/records · Id: `page:code/sdk/conversation/records`

> The Conversation Verbs create, get, list as typed SDK methods, with inputs, result, refusals and an example.

Reference for [Conversation](/business/nouns/conversation), one group of [Conversation methods](/code/sdk/conversation).

### Conversation.create
Creates a Conversation. [Verb page](/business/nouns/conversation/create?interface=sdk).

```ts
interface ConversationVerbs {
  create(input?: ConversationCreateInput, options?: SB.CallOptions): SB.Call<Conversation>
}
```

Emits `Conversation.created`.

**Inputs**

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `subject` | `string` | No | What the Thread is about. |
| `answeredAt` | `datetime` | No | When a Worker last answered. |
| `resolution` | `string` | No | How it was resolved: the Customer said so, or 72 hours passed after an answer with no reply. |
| `worker` | [Worker](/business/nouns/worker) | No | One Worker owes each Conversation its next answer. |
| `customer` | [Customer](/business/nouns/customer) | No | The Customer a Conversation serves, so every answer reads that Customer’s records. |
| `issue` | [Issue](/business/nouns/issue) | No | The Issue or Incident a Conversation reports; resolving it answers every linked Conversation. |

**Returns**

| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `conversation` | [Conversation](/business/nouns/conversation) | Yes | The Conversation. |

**Refuses when**

| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | None. |

**Example**

```ts
import { $ } from 'startup-builder'

const conversation = await $.Conversation.create({ subject: 'Example subject' })
```

### Conversation.get
Returns one Conversation by id. [Verb page](/business/nouns/conversation/get?interface=sdk).

```ts
interface ConversationVerbs {
  get(input: ConversationGetInput, options?: SB.CallOptions): SB.Call<Conversation>
}
```

Reads only: it emits no Event.

**Inputs**

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `id` | `string` | Yes | The id of the Conversation. |
| `at` | `string` | No | A time or Version name: the record as it stood then. Unset: as it stands now. |

**Returns**

| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `conversation` | [Conversation](/business/nouns/conversation) | Yes | The Conversation. |

**Refuses when**

| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | None. |

**Example**

```ts
import { $ } from 'startup-builder'

const conversation = await $.Conversation.get({ id: 'conversation_0vg6SDjB6k' })
```

### Conversation.list
Returns Conversations, newest first, one page at a time. [Verb page](/business/nouns/conversation/list?interface=sdk).

```ts
interface ConversationVerbs {
  list(input?: ConversationListInput, options?: SB.CallOptions): SB.ListCall<Conversation>
}
```

Reads only: it emits no Event.

**Inputs**

| Input | Type | Required | Description |
| --- | --- | --- | --- |
| `limit` | `integer` | No | At most this many records, up to 100. The default is 20. |
| `after` | `string` | No | The cursor from the previous page. |
| `where` | `string` | No | A filter over the properties, such as `paidAt = null and total.amount > 500`. |
| `sort` | `string` | No | Properties to sort by, comma-separated; a leading minus sorts descending. |
| `total` | `boolean` | No | True adds the match count as `meta.total`, exact up to 10,000 matches and estimated above. |
| `facets` | `string` | No | Properties to count by value, comma-separated, returned as `meta.facets`. |
| `fields` | `string` | No | Properties to return on each record, comma-separated; `$id` and `$type` always return. |
| `include` | `string` | No | Related records to embed in place of their URLs, comma-separated. |
| `depth` | `integer` | No | How many levels of related records to embed. The default is 1. |
| `q` | `string` | No | Words to match across the text properties, ranked by relevance. |
| `match` | `string` | No | Ranks the search by `words`, or `meaning`; words is the default. |

**Returns**

| Output | Type | Required | Description |
| --- | --- | --- | --- |
| `conversations` | list of [Conversation](/business/nouns/conversation) | Yes | One page of Conversations. |

**Refuses when**

| Check | Error | Fix | Then call |
| --- | --- | --- | --- |
| The key is valid, but its scopes do not allow this operation. | [`forbidden`](/code/api/errors/forbidden) | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | None. |

**Example**

```ts
import { $ } from 'startup-builder'

const conversations = await $.Conversation.list({ limit: 20 })
```