# Agent-run services firm

URL: /start/templates/agent-run-services · Id: `startupTemplate:agent-run-services`

> An Agent-run services firm runs with no humans and sells warranted outcomes as Services-as-Software, with the Agent behind them for hire.

An Agent-run services firm runs with no humans and sells warranted outcomes as [Services-as-Software](/products/templates/services-as-software), with the [Agent](/business/nouns/agent) behind them for hire. Its [Outcome Contract](/business/nouns/outcome-contract) says what counts as done.

## The business
| Line | Default |
| --- | --- |
| Earns | [Services-as-Software](/products/templates/services-as-software): `usage`; [Agent as a Service](/products/templates/agent-as-a-service): `usage` |
| Typical Prices | $99 to $499 per accepted outcome; $2 per accepted Task; $199 a month per Role seat |
| First revenue on | A [Demand Budget](/business/nouns/demand-budget) of $0 |
| Supply | `digital`: Agents do the work |
| Motions | [b2b](/business/motions/b2b), [b2a2b](/business/motions/b2a2b) |
| One metric per state | Idea: [Problem interviews](/agents/founding#problem-interviews); Building: [Committed ICP members](/agents/founding#committed-icp-members); Live: [Accepted outcomes](/agents/operations#accepted-outcomes); Repeatable: [Month-3 retention](/agents/customer#month-3-retention); Scale: [Net revenue retention](/agents/customer#net-revenue-retention) |
| Seed Plays | [Cold email](/workflows/plays/cold-email), [LinkedIn outbound](/workflows/plays/linkedin-outbound), [Reserve drop](/workflows/plays/reserve-drop), [Agent registries](/workflows/plays/agent-registries), [Launch sites](/workflows/plays/launch-sites) |
| Compounding Plays | [Editorial SEO](/workflows/plays/editorial-seo), [Customer referrals](/workflows/plays/customer-referrals), [Answer engine optimization](/workflows/plays/aeo), [Agent-to-agent selling](/workflows/plays/agent-to-agent), [Integration partners](/workflows/plays/integration-partners) |

## Adds
| Kind | Item | From |
| --- | --- | --- |
| Operating model | [Autonomous](/agents/operating-models/autonomous) | This template |
| Product Template | [Services-as-Software](/products/templates/services-as-software) | This template |
| System | [Service delivery](/systems/service-delivery) | [Services-as-Software](/products/templates/services-as-software) |
| Product Template | [Agent as a Service](/products/templates/agent-as-a-service) | This template |
| Motion | [b2b](/business/motions/b2b) | This template |
| Motion | [b2a2b](/business/motions/b2a2b) | This template |

## Wakes
- [Delivery](/workflows/processes/delivery)
- [Support](/workflows/processes/support)
- [Verification](/code/verification)

## Staffing
- [Delivery Manager](/agents/operations/delivery-manager)
- [Reviewer](/agents/quality/reviewer)
- [Tester](/agents/quality/tester)

## Floor
None.

## Controls
- [Worker competence](/systems/trust-and-governance/controls/worker-competence)
- [Control wake review](/systems/trust-and-governance/controls/control-wake-review)
- [Control definition](/systems/trust-and-governance/controls/control-definition)
- [One-way Action windows](/systems/trust-and-governance/controls/one-way-windows)
- [Control sameness](/systems/trust-and-governance/controls/control-sameness)
- [Adversarial control testing](/systems/trust-and-governance/controls/adversarial-testing)
- [Namespace isolation](/systems/trust-and-governance/controls/namespace-isolation)
- [Append-only records](/systems/trust-and-governance/controls/append-only-records)
- [Change approval](/systems/trust-and-governance/controls/change-approval)
- [Agent definition evals](/systems/trust-and-governance/controls/agent-definition-evals)
- [Environment separation](/systems/trust-and-governance/controls/environment-separation)
- [Input validation](/systems/trust-and-governance/controls/input-validation)
- [Action completion](/systems/trust-and-governance/controls/action-completion)
- [Outcome confirmation](/systems/trust-and-governance/controls/outcome-confirmation)

## Builders
- [ServiceBuilder](/code/builders/service)
- [SoftwareBuilder](/code/builders/software)
- [StartupBuilder](/code/builders/startup)
- [SalesBuilder](/code/builders/sales)

## Next
- [Managed service firm](/start/templates/managed-service-firm)

## Example
A [Startup](/business/nouns/startup) sells accessibility audits of marketing [Sites](/business/nouns/site) at $290 each, billed once the [Customer](/business/nouns/customer) accepts. Its Agents crawl the Site, file each finding with a fix, and redo the audit once on rejection. [Cold email](/workflows/plays/cold-email) to agencies wins the first audits, and agencies then hire the same audit Agent at $2 a page.