# Agent step

URL: /workflows/customer/plays/agent-step · Id: `play:agent-step`

> Agent step offers an Agent that does a step a Customer keeps doing by hand, priced per accepted run.

Agent step offers an [Agent](/business/nouns/agent) that does a step a [Customer](/business/nouns/customer) keeps doing by hand, priced per accepted run.

## Ratings
None.

## Budget
None.

## How it runs
The [Studio](/business/nouns/studio) rolls it out to one cohort at a time: startups selling [Software](/business/nouns/software) whose [Customers](/business/nouns/customer) repeat one step by hand every week.

## Processes
Runs as [Retention](/workflows/processes/retention), accountable to the [Customer Team](/agents/customer).

## Fits
| Fits | Value |
| --- | --- |
| Shelf | Compound: builds an engine that keeps growing (Grow) |
| States | [Repeatable](/business/lifecycle/states/repeatable), [Scale](/business/lifecycle/states/scale) |

## Loop
| Step | Value |
| --- | --- |
| Hypothesis | An Agent priced per accepted run, offered to Customers who repeat a step by hand, raises net revenue retention. |
| Measure | [Net revenue retention](/agents/customer#net-revenue-retention) over 90d, at least 30 observations |
| Learn | The learn step reads the Readout, records Evidence and a Decision, and drafts the next Variant. |

## Example
Customers of an invoicing [SaaS](/products/templates/saas) export the same aging report every week and chase each late payer by hand. Agent step offers an Agent that sends those reminders at $2 per accepted run. Within a month, 31 of 120 Customers use it.