# Answer inbound

URL: /workflows/processes/inbound-sales/answer-inbound · Id: `workflow:answer-inbound`

> Answer inbound replies to every new Lead in writing at once and carries the buyer to a Quote and a signature.

Answer inbound replies to every new [Lead](/business/nouns/lead) in writing at once and carries the buyer to a [Quote](/business/nouns/quote) and a signature.

## Trigger
Runs on `Lead.created`. Part of [Inbound sales](/workflows/processes/inbound-sales), run by the [Sales Team](/agents/sales).

## Steps
1. Answer the Lead in writing within 5 minutes.
2. Qualify the Lead against the ICP.
3. Show coverage on the buyer’s own sample before any charge.
4. Book a Meeting with a sandbox loaded with that sample when the buyer asks for one.
5. Open a Deal with a Quote from list Price, inside the discount Limit.
6. Send click-to-sign terms. It waits 1 business hour first.

## Outputs
- [Deal](/business/nouns/deal)
- [Quote](/business/nouns/quote)
- [Meeting](/business/nouns/meeting)

## Example
A litigation-support firm fills the demo [Form](/business/nouns/form) of a court-filings API at 10:02. By 10:04 the [Sales Lead](/agents/sales/sales-lead) has replied, parsed five of the firm's own dockets, and sent a Quote for the $400 plan.