Issue .resolve
POST /{namespace}/issues/{issue}/resolve
Resolve closes an Issue with its fix recorded and tells every Customer who reported it.
- Noun
- Issue
- Mode
do- Event
Issue.resolved
Inputs
| Input | Type | Required | Description |
|---|---|---|---|
issue | Issue | required | The Issue to close. |
resolution | text | required | What fixed it. |
change | Change | The Change whose full rollout fixed the Issue; its Version is recorded as the resolution. |
Outputs
| Output | Type | Required | Description |
|---|---|---|---|
issue | Issue | required | The resolved Issue. |
Effects
- Emits
Issue.resolved. - Performed by the Product Lead.
- Answers every Conversation that reports the Issue, each in its own Channel, with what changed.
Refuses when
| Check | Error | Fix | Then call |
|---|---|---|---|
| The key is valid, but its scopes do not allow this operation. | forbidden | Use a key whose scopes cover the operation, or ask an owner of the namespace to grant them. | Issue.resolve |
| The record is not in a state that allows this Verb, so the call is refused. | refused | Read the record, run the Verb that moves it to an allowed state, then retry. | Issue.resolve |
When it waits
| Gate | Default |
|---|---|
| Decision class | Low: two-way, nothing at stake |
| Delay window | None: it runs once review passes. |
| Limit | The call Limit of the Permission it runs under. |
| Over the Limit | It waits pending for an Approval from the Founder. Approved, it runs; refused, it ends refused with limit-exceeded; unanswered by its deadline, it ends canceled. |