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Glossary

Every term StartupBuilder defines, with its one-sentence definition.

Every term in StartupBuilder has one definition and one page.

TermKindDefinition
Accepted outcomesMetricAccepted outcomes is the number of Orders Customers confirm as delivered, divided by the Customers with an Order in the window.
Access LevelNounAn Access Level is a named preset of Permissions a Worker holds in a namespace, such as owner or viewer; it is never a Role.
Access reviewWorkflowAccess review compares every Role’s Permissions with the Verbs it called in the last 30 days, every night, and removes the unused ones.
AccessibilityLegal floor rowAccessibility brings every consumer-facing Page and checkout to the harmonized EU standard once the Company is no longer a microenterprise.
AccountNounAn Account is a ledger account in a Startup’s chart of accounts; a cash Account is held at one place, such as Treasury.
Account.payoutVerbPayout sends available cash from the payments balance to the owner’s bank and lists every Transaction the payout carries.
Account.sweepVerbSweep moves cash between two cash Accounts of the same owner, once or on a standing rule, within the Treasurer’s Limit.
Accounting servicesCapabilityAccounting services review the books, close each Period and prepare tax and investor-grade statements, signed by an accountant where required.
AcquisitionNounAn Acquisition is how a Visitor or Prospect first arrived, recorded on its first Event: the referrer kind, the Play, the campaign, and the medium.
Acquisition paybackMetricAcquisition payback is fully loaded acquisition cost divided by monthly contribution per outside Customer, in days.
ActionNounAn Action is one Verb performed by a Worker on a Thing, recorded with its status and every Event it emits.
Action accountabilityControlEvery Action records who acted, for whom and under which Mandate, so each result traces to an accountable Role.
Action completionControlEvery Action reaches a final status, and none stays pending past its timeout without an Issue.
Action.answerVerbAnswer gives the reply to an Action’s open Question, through any Interface, and the Action resumes.
Action.askVerbAsk puts a Question to a Party, a Role, or a Worker and holds the Action pending with reason awaitingInput.
Action.attestVerbAttest records a credentialed Human’s signed performance of a Reserved Act that an Action needs to finish.
Action.cancelVerbCancel stops a pending Action, sets its status to canceled, and runs its compensation.
Action.evaluateVerbEvaluate grades an Action’s output against a rubric and records the verdict as an Event.
Action.pauseVerbPause holds a pending Action past the close of its delay window until a watcher resumes, redirects, or cancels it.
Action.redirectVerbRedirect changes a pending Action’s inputs or target inside its delay window, before it runs.
Action.resumeVerbResume ends a pause and lets the Action run as reviewed, or reopen what remained of its delay window.
Action.retryVerbRetry runs a failed Action again as a new Action linked to the one that failed.
ActionStatusComponentActionStatus shows one Action's status and pending reason, and for a refused Action, its fix and next step.
Activation rateMetricActivation rate is the share of new outside Customers who reach their Offer’s activation event within 7 days.
Active calling keysMetricActive calling keys counts the distinct outside API keys that made at least one paid call in the week.
AdNounAn Ad is one paid or house placement promoting an Offer to an Audience, in a format such as search, display, or video.
AdsSystemAds places paid and house Ads for Offers to Audiences within Campaign budgets and attributes the conversions they earn.
Adversarial control testingControlA control tester attacks every preventive control daily in test, and each attempt is recorded as a refused Action.
AdviceLegal floor rowAdvice limits a licensed field’s words to information, never advice on a Person’s facts, and offers the paid licensed line when advice is asked.
AgentNounAn Agent is a digital worker with instructions, tools, and a model that performs Verbs for a Startup.
Agent as a ServiceProduct TemplateAgent as a Service sells an Agent that Customers hire into a Role or hand Tasks to through the API or MCP server.
Agent definition evalsControlEvery Change to an instruction, Tool, Skill, model Policy or model Version passes its Evaluator regression suite before merge.
Agent paymentsCapabilityAgent payments let agents pay and get paid per call under a Mandate, settling each priced request inside its Limits.
Agent registriesPlayAgent registries list every Startup’s tools where Agents and developers search, with tool descriptions tested against agent tool search.
Agent resolution rateMetricAgent resolution rate is the share of Conversations an Agent resolved, with no Human Task, that held for 7 days.
Agent stepPlayAgent step offers an Agent that does a step a Customer keeps doing by hand, priced per accepted run.
Agent-run services firmStartup TemplateAn Agent-run services firm runs with no humans and sells warranted outcomes as Services-as-Software, with the Agent behind them for hire.
Agent-to-agent sellingPlayAgent-to-agent selling lets an unknown Agent discover a Startup, get a quote and pay per call, with no signup and a spend Limit.
Agent.mintVerbMint creates an Agent in a Customer’s Tenant from an Agent Product the Customer bought.
Agent.pauseVerbPause stops one Agent, every Agent on a Team, or every customer-facing Agent from starting new Actions in a Startup.
Agent.resumeVerbResume restarts a paused Agent in every seat it holds, with its Memory, Mandates and Limits unchanged.
Agent.retireVerbRetire removes an Agent from every seat in a Startup for good and keeps its Actions, Memory and Mailbox history on the record.
AgentChatComponentAgentChat lets a reader talk to one Role’s agent, with each Verb it calls and each Approval it waits on shown inline.
AgentsCapabilityAgents run named and Role agents in sessions with Tools, Memory, Skills and a pinned model, each under its Mandate.
AgreementNounAn Agreement is a contract between two or more Parties, with its term, liability, and economics, that travels with the Startup.
Agreement.signVerbSign executes an Agreement for one Party and records the signature, the signer and the time.
Agreement.terminateVerbTerminate ends an Agreement under its own term, records the reason and the date, and keeps the signed record.
AgreementsSystemAgreements drafts each Agreement between two or more Parties from Templates, routes it for signature, records who signed, and tracks its term and economics.
AI disclosureLegal floor rowAI disclosure labels every Agent Message, call, and Site as AI, marks generated media, and holds a high-risk Agent Offer until counsel clears it.
AI gatewayCapabilityAI gateway routes every model call by Policy, checks cost Limits before the call, and keeps the full request and response.
AmazonVenueAmazon is a marketplace Venue.
AnalystRoleThe Analyst owns the numbers: Event capture, the Metric catalog, the figures every Role review reads, and every Experiment readout.
AnalyticsCapabilityAnalytics collects Visits and product Events and derives every Metric from them, split by Version.
Annual complianceCapabilityAnnual compliance files each annual report, franchise tax report and ownership report on its clock and keeps the Company in good standing.
Annual prepayPlayAnnual prepay offers a capped discount for annual or committed-use terms once a Customer has renewed or stayed steady.
Anomaly monitoringControlMonitors watch every Interface and Worker for anomalies, and each alert opens an Issue or an Incident within five minutes.
Answer a chargebackWorkflowAnswer a chargeback gathers the Order’s evidence, answers the Dispute through Stripe before its deadline or accepts it, and flags repeat disputers.
Answer a legal noticeWorkflowAnswer a legal notice logs a subpoena, summons or demand with its deadline, holds the records it names, and answers before the deadline.
Answer a messageWorkflowAnswer a message replies from the record in the Customer’s single Thread and fixes the cause, not only the symptom.
Answer engine optimizationPlayAnswer engine optimization makes a Startup the cited source when answer engines respond to a Customer’s question, with a dated fact on every Page.
Answer inboundWorkflowAnswer inbound replies to every new Lead in writing at once and carries the buyer to a Quote and a signature.
Answer supplier checksWorkflowAnswer supplier checks answers a business Customer’s supplier requirements from the record and tracks each one until it is accepted.
Answer the pressWorkflowAnswer the press replies to a journalist, analyst or creator within one business day from the press kit and the record, with every quote approved.
APIInterfaceThe API serves every Verb and record of a Product over HTTPS, one route per operation, described by OpenAPI and agents.json.
API KeyNounAn API Key is a secret a Startup issues to one Customer, which signs that Customer’s calls to its API, SDK, CLI and MCP server.
api.sbProductapi.sb is the one API behind StartupBuilder, serving every Noun, Verb, and record.
APIKey.issueVerbIssue creates an API Key for one Customer and returns its secret once; afterwards only the prefix shows.
APIKey.revokeVerbRevoke stops an API Key at once: its next call fails with 401, and the record and its history stay.
APIKey.rollVerbRoll issues a replacement API Key with the same scope and keeps the old one working until a set time.
AppNounAn App is an Interface where people work with a Product’s Nouns and Verbs through screens, backed by its API.
App StoreVenueApp Store is a app store Venue.
App.publishVerbPublish releases an App to its Customers, so each Tenant runs its newest build.
Append-only recordsControlNo writer holds update or delete privilege on the Event log, so every Event is kept forever.
ApprovalNounAn Approval is a Task to allow or refuse one pending Action that exceeds a Limit or a Mandate.
Approval.approveVerbApprove allows the pending Action an Approval holds, and that Action runs.
Approval.refuseVerbRefuse declines an Approval, which sets the Action it holds to refused with the reason given.
ApprovalSheetComponentApprovalSheet shows one Approval with the Action it allows and the Limit it exceeds, and binds approve or refuse to what the reader saw.
Approve spendWorkflowApprove spend checks each card charge against its Mandate and the spender’s Limit, asks the Founder above it, and codes the charge with its receipt.
Apps and sitesCapabilityApps and sites host every Site and App at the edge, with a preview for each Change and a one-step rollback.
Assess risksWorkflowAssess risks scores every open Risk each quarter, links each to its Controls, and sends any Risk left untreated to the Founder.
AttestLegal floor rowAttest reserves audits, reviews, and other attest reports to a licensed CPA firm; a Startup sells bookkeeping and preparation, never an opinion.
Attest workWorkflowAttest work routes a fulfilled Order’s Reserved Act to a credentialed Human, who checks conflicts and standing, then signs.
AttestationNounAn Attestation is the signed, frozen act by which a credentialed Worker performs or declines a Reserved Act.
AudienceNounAn Audience is a saved query over Visitors, Leads, Prospects, or Customers, used to target Ads and Messages.
AuditNounAn Audit is one engagement with an outside firm: the namespaces in scope, the Criteria, the report period, and the firm’s Attestation.
Audit logCapabilityAudit log keeps every Action with who took it, for whom, under which Mandate and with what result, append-only and hash-chained.
Authenticated ActionsControlEvery Action runs under an authenticated identity, a Person or an agent Worker, recorded as its by.
Automated hiringLegal floor rowAutomated hiring gets an independent bias audit before an agent screens candidates, tells candidates ahead of use, and offers another process on request.
Automation termsLegal floor rowAutomation terms keep every automated post, connection request, and Message within the published automation rules of the venue it runs on.
AutonomousOperating modelAutonomous is the operating model with no humans: Agents fill every Role, and one-way decisions wait out a delay window before they proceed.
Autonomous agent businessStartup TemplateAn Autonomous agent business runs with no humans and sells Agent as a Service to businesses, people, and other Agents.
Autonomous data APIStartup TemplateAn Autonomous data API runs with no humans and sells a Dataset API and Headless SaaS to developers and their Agents.
Autonomous directoryStartup TemplateAn Autonomous directory runs with no humans and sells listings in a Directory to Organizations that want buyers and Agents to find them.
Autonomous storefrontStartup TemplateAn Autonomous storefront runs with no humans and sells physical goods as a Dropship store to people and the Agents that shop for them.
AWS MarketplaceVenueAWS Marketplace is a marketplace Venue.
Azure MarketplaceVenueAzure Marketplace is a marketplace Venue.
b2aMotionb2a is the Motion where an Agent finds, buys, and uses the Offer itself, paying within its own Limits.
b2a2bMotionb2a2b is the Motion where an Agent buys the Offer on behalf of a business.
b2a2cMotionb2a2c is the Motion where an Agent buys the Offer on behalf of a person.
b2a2dMotionb2a2d is the Motion where an Agent buys the Offer on behalf of a developer.
b2bMotionb2b is the Motion where a business buys the Offer and its people or Agents use it.
b2cMotionb2c is the Motion where a person buys the Offer for their own use.
b2dMotionb2d is the Motion where a developer buys the Offer to build it into their own Software.
b2h2aMotionb2h2a is the Motion where a person buys the Offer and their Agent uses it.
Back-office outsourcingCapabilityBack-office outsourcing hands a whole back-office function to agents in the buyer’s Systems, with people resolving only the exceptions.
Background actionsCapabilityBackground actions run a Verb durably after the call returns, with retries, ordering and dead letters, and hand the caller an Action to watch.
Background checksCapabilityBackground checks order lawful identity, criminal, credential and employment checks on candidates and Suppliers, with consent and required notices.
BackupsCapabilityBackups keep point-in-time copies of every namespace, so any past state reads back and any Change reverts.
Bank accountsCapabilityBank accounts open the Company’s operating and reserve accounts, verify its owners, and feed every Transaction to the ledger.
Bank detail changesControlEvery change to a payout or payee bank is confirmed through a second channel, waits one business day, and notifies every owner.
Barrier reportsProcessBarrier reports fixes an accessibility barrier a person reports, or gives them an accessible alternative, within five business days.
BehaviorEvidence gradeBehavior is an Evidence grade: what outside people did, the strongest grade.
BenchmarkComponentBenchmark ranks one Metric against a Cohort of peer Startups, with the 10th, 50th, and 90th percentiles.
BenefitsCapabilityBenefits set up and run employee health, retirement and other plans, with enrollment, payroll deductions and required plan filings.
BetaListVenueBetaList is a launch site Venue.
BillNounA Bill is an amount a Startup owes an outside Organization, coded to an account, approved within a Mandate, and paid by its due date.
Bill on confirmationWorkflowBill on confirmation captures and bills each Service Order line the Customer confirms, as the Outcome Contract’s earns names.
Bill.approveVerbApprove accepts a coded Bill for payment within the approver’s Mandate and schedules it for its due date.
Bill.payVerbPay sends an approved Bill’s amount to its Organization on the due date and reconciles the payment to Entries.
BillingProcessBilling charges each Invoice when it is owed, recovers failed payments, and refunds within Limits.
BillingSystemBilling turns accepted Offers into Orders, Subscriptions, Invoices, metered usage and Entitlements on Stripe, with checkout and dunning.
Billing portalCapabilityBilling portal lets each Customer replace a card, fix billing details, download receipts, change plans and cancel, on the Startup’s own Domain.
Billing SpecialistRoleThe Billing Specialist bills, charges, and collects: it bills on done, retries failed payments, and refunds within its Limit.
BingVenueBing is a search Venue.
BiometricsLegal floor rowBiometrics gets a written release before collecting a face, voice, or fingerprint template, publishes a retention schedule, and never sells one.
BoardComponentBoard groups one Noun's records into columns by state, and moving a record calls the Verb between those states.
BooksProcessBooks records every Transaction in one ledger, closes each Period, and files tax at the entity total.
Boundary protectionControlEvery inbound request passes authentication and rate Limits, and every outbound call leaves through the gateway.
BrandNounA Brand is a name, a voice, a logo, and a style under which a Startup makes Offers.
Brand.clearVerbClear checks a proposed Brand name against trademark registers, Domain availability and the Startup’s handles on outside platforms in one call.
BreachLegal floor rowBreach reads what an Incident exposed, works out who must be told and by when, and drafts every notice the law requires.
Breach notificationControlA personal data breach notifies every affected Person and authority within the legal deadline, scoped by an exact query.
BrowserCapabilityBrowser completes tasks in a real, recorded browser session wherever a site offers no programmatic access.
BudgetNounA Budget is the amount a Startup plans to spend or earn on one account in one Period, read against actual Entries.
BudgetProcessBudget compares each month’s spend with its Budget, forecasts the next six months, and asks the Founder to approve every change to a Budget.
BuilderNounA Builder is a named part of api.sb that builds one side of a Startup; StartupBuilder directs SiteBuilder, SoftwareBuilder, ServiceBuilder, and SalesBuilder.
BuildingLifecycle stateBuilding is the state of a Startup whose Agents build its Brand, Products, Offers, site, API, and MCP server from its template.
Buy from a vendorWorkflowBuy from a vendor turns a decision to buy into a reviewed upstream, a signed Agreement and a spending Mandate before the first charge.
Buying committeePlayBuying committee reaches every member of a named Organization’s buying committee through company-grain Ads, outbound and the Sales Team.
Call routingProcessCall routing answers every call to the Startup’s numbers, routes it to the right Role, and promises a callback when no one is free.
CallToActionComponentCallToAction asks the reader to take one Verb, such as reserve, subscribe, or book, through one button.
CampaignNounA Campaign is a bounded effort toward a Goal, with a budget, a window, and the Ads or Messages it sends to Audiences.
CAN-SPAMLegal floor rowCAN-SPAM requires every commercial email, business mail included, to carry honest headers, an ad label, the Company’s postal address, and a working opt-out.
Cancel a subscriptionWorkflowCancel a subscription ends renewal in one step, confirms the last day of access, and sends the Customer their data.
CandidateNounA Candidate is a Person under consideration for an Opening, with the graded Evidence for and against them.
Candidate.screenVerbScreen asks a Candidate only what the Opening’s Hypothesis still lacks, in writing, and grades each answer as Evidence.
CapabilityNounA Capability is a named set of Verbs on one Noun family that every Startup reaches through api.sb with one key, metered, limited, and logged.
Capacity headroomControlCapacity is forecast from use, and every Interface keeps headroom above its peak load.
CapterraVenueCapterra is a directory Venue.
CardNounA Card is a payment credential a Startup issues to one Worker under one Mandate, with controls compiled from that Mandate.
Card.issueVerbIssue creates a Card under a Mandate once the Mandate check passes, with explicit limits on every interval.
Category hubsPlayCategory hubs are owned directories that rank every product in a category by one published rule and route each Visitor to the best fit.
Category kitPlayCategory kit names the Problem a market does not search for yet, defines it for answer engines, and launches it on one dated day.
CertificatesCapabilityCertificates keep a valid TLS certificate on every serving Domain, renew it through delegated validation, and name the check that fails.
ChangeNounA Change is a proposed set of writes to definitions, previewed on its own branch, checked, approved, and merged as one unit.
Change a planWorkflowChange a plan prorates the current period, moves the Customer’s Entitlements to the new Offer, and confirms the change.
Change approvalControlEvery definition reaches production only through a merged Change, approved by a Worker at the required lineage distance from its author.
Change lead timeMetricChange lead time is the hours from a Change opening to its deploy.
Change verdictWorkflowChange verdict tests each new proposal against its checks and known-good runs, then returns pass or fail, never an Approval.
Change.mergeVerbMerge applies a Change to live data with a three-way, field-level merge against its base Version.
Change.revertVerbRevert undoes a merged Change with a new Change and a superseding Decision, deleting nothing.
Change.reviewVerbReview runs every Evaluator on a Change’s preview and records each verdict on the Change.
ChangelogComponentChangelog lists published Content newest first, each item linked to the Version that shipped it.
ChangelogSystemChangelog publishes what shipped in each Version as dated notes on the Site, in feeds and to subscribed Customers.
ChannelNounA Channel is a place Messages flow, such as a chat channel, a Mailbox, or an SMS number.
ChargebacksLegal floor rowChargebacks watches each Startup’s daily dispute rate on the shared merchant account, refunds complainers early, and pauses paid ads past the act level.
Chat appInterfaceA Chat app reaches a Product inside a chat workspace: its commands are the Product’s Verbs, and it ships through the workspace’s app directory.
Chat deliveryCapabilityChat delivery posts and receives Messages in connected chat workspaces, carries buttons and forms, and links each chat account to a Worker or Contact.
ChatGPTVenueChatGPT is a search Venue.
CheckoutCapabilityCheckout takes payment on a Startup’s own Domain through a hosted checkout page, payment links, a pricing table and an embedded payment form.
CheckoutComponentCheckout sells one Offer on the page through Stripe, then shows the Order or Subscription it created.
Chrome Web StoreVenueChrome Web Store is a marketplace Venue.
ClaudeVenueClaude is a search Venue.
CLIInterfaceThe CLI runs every Verb from a shell, as a typed command per Verb or as do Noun.verb with JSON input.
Clinical practiceLegal floor rowClinical practice sells care only through licensed clinicians and their own practices, licensed where the patient is, with no fee-splitting.
Close the loopWorkflowClose the loop tells each Customer whose Evidence a merged Issue addresses that it shipped, then grades whether they used it.
Closer handoffPlayCloser handoff brings a commissioned Human closer into a large Deal that stalled twice, paid only when it is won.
CMSSystemCMS holds authored Content, from posts to docs to legal Pages, with drafts, schedules and revisions, rendered on every Interface.
CohortNounA Cohort is a set of Startups that receives one Version of a shared definition, or one step of a Play, at the same time.
Cold emailPlayCold email sends short Sequences to Prospects chosen by a dated signal, from secondary Domains, and pauses when complaints pass 0.1 percent.
CollectionNounA Collection is a Thing with members, either listed one by one or defined by a saved query.
Collection.exportVerbExport writes a Collection’s records to a file or the Startup’s warehouse, once or on a schedule.
Collection.queryVerbQuery reads any Nouns the caller’s Permissions allow, by SQL or a Relationship path, across every System in one call.
CommentNounA Comment is an internal note by a Worker about a Thing, never sent to a Contact.
CommerceSystemCommerce is the opt-in System for Startups that sell physical goods by dropship: catalog, Orders, upstream fulfillment and shipment tracking.
CommissionNounA Commission is what a Partner earns on the collected revenue its Referral brings, at a rate over a term, paid after a clawback window.
Commission partnersPlayCommission partners pay publishers, creators and Agents a share of the collected, net-of-refund revenue they bring, after the refund window.
Commission.payVerbPay transfers a Commission’s earned, unpaid amount to the Partner’s connected account through Stripe.
CommitmentEvidence gradeCommitment is an Evidence grade: what outside people offered: money, time, or an introduction.
Committed ICP membersMetricCommitted ICP members counts distinct outside ICP members whose Evidence on the Problem is commitment-grade or behavior-grade.
Common stock valuationCapabilityCommon stock valuation gets an independent appraisal of common stock before options are granted, refreshed yearly or after a financing.
Communications LeadRoleThe Communications Lead answers the press, runs owned-account community engagement and events, and speaks for the Startup in a crisis.
Community answersPlayCommunity answers solve questions where Customers already ask them, disclose affiliation, and post as an Agent only where the community allows Agents.
CompanyNounA Company is a legal entity that holds Startups, signs Agreements, and owns equity, authority, and profit rights.
Company coverageCapabilityCompany coverage obtains and renews the Company’s insurance policies, from general liability to cyber and directors and officers, sized to its risk.
Company dissolutionCapabilityCompany dissolution winds up a Company that no longer holds a business, filing final returns and its certificate while every record stays.
Company filingsProcessCompany filings keeps the Company in good standing: it files each annual report, franchise tax and ownership report before its deadline.
Company formationCapabilityCompany formation creates a Startup’s own Company: it records the entity-type Decision, files the certificate and appoints directors.
Company.dissolveVerbDissolve winds up a Company that holds no business: it files final returns and the certificate, and keeps every record.
Company.incorporateVerbIncorporate forms a Company in a chosen jurisdiction, with its founders, shares and registered agent on record.
Company.registerVerbRegister applies for a sales tax, VAT or GST registration in one jurisdiction and records the grant as a Credential.
Company.submitVerbSubmit files one tax return for a jurisdiction and its Periods, pays the tax due, and keeps the return as a Document.
Comparative advertisingLegal floor rowComparative advertising names a competitor only truthfully, substantiates every claim before it runs, and uses their marks only to identify them.
Compile the demand kitWorkflowCompile the demand kit emits every asset the demand Plays read before the first one runs, each tagged with its lineage.
ComplianceProcessCompliance proves every control holds, from the records the platform keeps as work happens.
ComplianceSystemCompliance maps controls to frameworks, tests each from the records every Action leaves, and publishes the trust center buyers read.
Compliance OfficerRoleThe Compliance Officer screens every Offer against the legal floor and keeps each control’s test passing.
ComponentNounA Component is a named block of a Page, such as a hero, a pricing table, or a form, filled from records through typed props.
Compute openingsWorkflowCompute openings reads each Role’s record every day and opens an Opening wherever a gap only a Human can close crosses its Setting.
ConciergeTest ladder rungConcierge delivers the outcome by hand to a few paying Customers, in the open.
ConductControlEvery Worker follows the Startup’s conduct rules, which Guards enforce: agents identify as agents, and each Human signs an acceptable-use Agreement.
Connect providersWorkflowConnect providers wires a new Startup to the default provider of every capability it uses and tests each Integration.
ConsentNounA Consent is a person’s grant for one Purpose, with its basis, region, notice, evidence, and expiry.
Consent.withdrawVerbWithdraw ends a Consent at once: processing for its Purpose stops, and the record is kept.
Consumer reportsLegal floor rowConsumer reports serves a report only for a permissible purpose, keeps it accurate, resolves disputes within 30 days, and sends adverse action notices.
ContactNounA Contact is a person or Agent a Startup knows by at least one address, where Consent to message them is recorded.
Contact.enrichVerbEnrich fills a Contact’s missing fields from outside sources and marks each value with where it came from.
Contact.enrollVerbEnroll adds a Contact to a Sequence, which sends its steps until the Contact replies or exits.
Contact.mergeVerbMerge joins a duplicate Contact into another, keeping every link, Message and Event on the one that remains.
Contact.subscribeVerbSubscribe records a Contact’s chosen topics and frequency from the hosted preference page, with Consent for each topic.
Contact.suppressVerbSuppress records a Suppression for a Contact’s address, which every Startup honors forever.
Contact.unsubscribeVerbUnsubscribe stops commercial Messages to a Contact in one click, for one topic or all, honored at once.
ContentNounContent is authored material with a draft and a published state, such as a post, an article, or a changelog entry.
Content LeadRoleThe Content Lead writes and publishes the Pages, answers, and data reports that search engines and answer engines cite.
Content marketingProcessContent marketing publishes the Pages, answers, and data reports that bring buyers and Agents to a Startup.
Content.draftVerbDraft writes Content of one kind from a brief, such as an article for a question the help center could not answer.
Content.publishVerbPublish puts a Content draft live on its Site and every Interface, once it passes the Evals for its kind.
ContinuityProcessContinuity sets recovery objectives per Capability, fails over between upstreams, names a successor signer, and runs restore drills on a cadence.
Continuous control testingControlEach automated control’s test runs daily over its whole population and records its result against a published root.
Contract cycle timeMetricContract cycle time is the days from an Agreement’s first draft to its signature.
ContractingProcessContracting covers every Agreement the Startup offers or signs, from its published terms to a negotiated contract.
Contractor paymentsCapabilityContractor payments onboard contractors and human supply, collect their tax forms, pay accepted work and file year-end information returns.
Contracts ManagerRoleThe Contracts Manager drafts, negotiates within set fallbacks, and stores every Agreement the Startup signs.
Contribution marginMetricContribution margin is a paid Offer’s outside revenue minus the Costs its delivery and acquisition post, as a share of that revenue.
Contribution per outcomeMetricContribution per outcome is outside revenue minus delivery and acquisition Costs, divided by the accepted outcomes in the window.
ControlNounA Control is a rule the platform enforces on every write it covers, with a test that runs over the whole population.
Control definitionControlEvery control declares a test, at least one criterion and at least one implementer before it merges.
Control samenessControlEvery namespace in scope runs the tested Version of each inherited control, or the difference is listed by Change.
Control testingWorkflowControl testing runs each control’s test against the platform’s records every day and opens an Issue for each failure.
Control wake reviewControlA definition Change that wakes a control opens a Task for that control’s owner before it merges.
ConversationNounA Conversation is a Thread with one or more Contacts that a Worker must answer, such as a support request.
Conversation.answerVerbAnswer replies in a Conversation through the Channel it arrived on and closes the reply Task it opened.
Conversation.assignVerbAssign routes a Conversation to the Worker holding the right Role, by topic, Customer tier and language.
Conversation.closeVerbClose marks a Conversation resolved, confirmed by the Customer or assumed after 72 hours with no reply.
Conversation.escalateVerbEscalate hands a Conversation and its summary to the Worker in the Role above, a Human only where one holds it.
Conversation.reopenVerbReopen reverses a Conversation’s resolution when a reversal signal arrives within 7 days, and grades the resolution a failure.
Convert a trialWorkflowConvert a trial reminds each Customer before their trial ends and converts it to paid, or ends it, on the Offer’s terms.
Corporate cardsCapabilityCorporate cards issue virtual and physical cards to Workers and agents, each bound to a Mandate, merchant rules and Limits.
Corporate recordsSystemCorporate records keeps the legal Company behind a Startup: formation, officers, registered office, filings, board resolutions and good standing.
CostNounA Cost is an Entry against a cost account that an Action causes, posted to the Startup the Action ran in.
Cost coverageMetricCost coverage is outside revenue divided by fully loaded Cost over the same window; 1 or more means revenue pays for the Startup.
CouponNounA Coupon is a discount on Offers, by amount or percent, for one charge, several months or every charge, limited by date and redemptions.
Creator adsPlayCreator ads promote a creator’s winning post as a paid Ad under partnership rights, at or above the minimum effective budget.
Creator partnershipPlayCreator partnership signs creators on one ladder, from referral terms to paid post, co-branded Offer and cofounder, each paid on attributed collected revenue.
Creator probePlayCreator probe pays five to ten small creators $50 to $500 each for one post, each post a pre-registered arm of one Experiment.
CredentialNounA Credential is a standing authority a regulator grants a person or entity to perform certain acts in a jurisdiction.
Credential checkWorkflowCredential check confirms every Supplier’s standing each day and suspends a Supplier the same day its standing lapses.
Credential.verifyVerbVerify confirms a Credential with the authority that issued it and records when it expires.
CredentialingSystemCredentialing verifies each Supplier’s Credentials with the issuer, tracks expiry, and decides who may perform a Reserved Act.
Credit GrantNounA Credit Grant is a prepaid or promotional balance a Customer spends on a Startup’s metered Offers, checked before each call.
CreditGrant.applyVerbApply spends Credit Grants against a finalizing Invoice, promotional first, then by priority and earliest expiry, and settles them through Stripe credit grants.
CreditGrant.issueVerbIssue gives a Customer a paid or promotional Credit Grant that its metered calls draw down before anything is invoiced.
CreditGrant.voidVerbVoid ends a promotional Credit Grant early and forfeits its remaining balance, keeping the record.
CreditsCapabilityCredits let a Customer prepay or receive a balance that its metered calls draw down, checked before each call and settled on the Invoice.
CriterionNounA Criterion is one requirement of an outside framework, such as SOC 2 or GDPR, that one or more Controls satisfy.
CRMSystemCRM keeps the Contacts and Organizations a Startup knows, every Lead, and the Deals it pursues with them.
CustomerNounA Customer is a party that has accepted an Offer from a Startup at any price, including zero.
Customer accessSystemCustomer access governs who acts in each Customer’s Tenant: members, invitations, Roles, Permissions, sign-in connections, directory sync and keys.
Customer healthMetricCustomer health is the share of outside paying Customers whose computed status is not atRisk at the window’s end.
Customer LeadRoleThe Customer Lead owns every Conversation and the single Thread each Person has with the Startup.
Customer referralsPlayCustomer referrals invite a Customer’s peers after a delivered outcome and pay the reward only on the peer’s paid, unrefunded Order.
Customer researchProcessCustomer research learns from what buyers did and paid, never from their predictions.
Customer TeamTeamThe Customer Team serves every Customer after the first acceptance: onboarding, support, retention, and the one Thread each Person has.
Customer.activateVerbActivate marks a Customer activated on an Offer once its declared activation Event reaches the count within the window.
Customer.exemptVerbExempt records a Customer’s exemption or resale certificate, verifies it, and stops tax on its Orders where the certificate applies.
Daily shipWorkflowDaily ship ranks misses, requests, and steps done by hand three times, then ships the top Issue as one small Change.
DashboardNounA Dashboard is one unified view of a scope, rendered as Markdown for Agents, screens for Humans, and JSON for native clients.
Dashboard.askVerbAsk answers a plain-language question with a query over the Startup’s records and shows the query beside the result.
Dashboard.scheduleVerbSchedule sends a Dashboard on a cadence to a Mailbox, a Channel or an Agent’s context, rendered for each.
Data brokerLegal floor rowData broker registers the Company in each state broker registry once it sells personal data about people it has no direct relationship with.
Data editorSystemData editor edits a Startup’s own Nouns directly: tables, saved views, imports, exports and bulk Changes.
Data EngineerRoleThe Data Engineer sources, licenses, and refreshes the Datasets a Startup sells, and keeps their quality measured.
Data residencyPlayData residency pins a buyer’s Tenant to one region, adds the residency annex, and quotes the Price tier that includes it.
Data storiesPlayData stories pitch original data to journalists and researchers, scored by mentions on the domains answer engines cite.
DatabaseCapabilityDatabase stores every Thing in an owner database per namespace, with an analytics copy of every Event and reads at any past moment.
DatasetNounA Dataset is a Product of curated Things of one Noun, with a promise that they are true.
Dataset APIProduct TemplateA Dataset API sells keyed lookups and queries over a Dataset to developers and Agents, metered per call.
Dataset freshnessMetricDataset freshness is the share of Datasets refreshed on their promised schedule.
DatasetsSystemDatasets is the System behind each Dataset: curated Things of one Noun, built from Sources plus enrichment, refreshed and checked against its promise.
DataTableComponentDataTable lists one Noun's records in chosen columns; rolled up across scopes, it adds a scope column instead of averaging.
Days sales outstandingMetricDays sales outstanding is the average days from an Invoice being sent to its payment.
Days to first outside OrderMetricDays to first outside Order counts the days from Live entry to the first paid Order from an outside Customer.
db.sbProductdb.sb is the one database behind api.sb, keeping every record and event of every Startup.
DealNounA Deal is a Startup’s pursuit of one buyer’s acceptance of one or more Offers, ending won or lost.
Deal.advanceVerbAdvance moves a Deal to its next stage once every field that stage requires is filled.
Deal.assignVerbAssign gives a Deal one owner Worker, who carries its next step until it is won or lost.
Deal.loseVerbLose closes a Deal as lost and records the reason the buyer gave.
Deal.proposeVerbPropose sends a Deal’s buyer a Quote they accept to place an Order.
Deal.winVerbWin closes a Deal as won, which places its Order and makes the buyer a Customer.
Debt collectionLegal floor rowDebt collection sends a validation notice, caps contact frequency, and never harasses or misleads when a Startup collects debts owed to others.
DecisionNounA Decision is the immutable record of a choice: its options, the choice, the reason, who decided, and the stakes.
Decision.supersedeVerbSupersede replaces a Decision with a newer one, keeping both on record with the reason for the change.
Declared Verb attemptsMetricDeclared Verb attempts counts live calls in 7 days to each Verb no Function runs yet, ranking which Function to build next.
Default aliveMetricDefault alive is runway divided by the months to profit at current growth and fully loaded Cost; 1 or more reads alive.
Default-alive checkWorkflowDefault-alive check forecasts cash and growth forward each week and reports whether the Startup reaches profit first.
Define a ProductWorkflowDefine a Product turns an Offer’s promise into the Nouns and Verbs that every Interface, Page, and Tool is generated from.
Delegated sendingLegal floor rowDelegated sending lets an Agent send as a Human only under that Human’s Mandate, with the disclosure each jurisdiction’s bot law requires.
Deliver an outcomeWorkflowDeliver an outcome runs the work an Order bought, gets it confirmed, redoes it once on a miss, and bills only when done.
DeliveryProcessDelivery runs the Orders Customers place for Agent and Service outcomes, and bills only on confirmation.
Delivery ManagerRoleThe Delivery Manager runs each Order a Customer places, gets it confirmed, redoes it once on a miss, and bills only when done.
Demand BudgetNounA Demand Budget is the money a founder commits each month to demand Plays, recorded as a Decision with a target and a stop rule.
Demand generationCapabilityDemand generation runs demand Plays for a Startup inside its own Systems and attributes the revenue each one earns.
Deploy reconciliationControlOnly Versions a merged Change points to run, and any other running fingerprint opens an Incident.
Design first runWorkflowDesign first run compiles sample records, empty states and the shortest path to an Offer’s activation event from the definition.
DesignerRoleThe Designer shapes every App and Site a Startup ships, as data that renders for Humans and Agents alike.
Developer relationsPlayDeveloper relations publishes examples, docs and answers that get a developer or Agent to a first successful call within five minutes.
Deviation closureControlA failed test opens an Issue that closes only by a Decision recording cause, remediation and management’s response.
DirectoryProduct TemplateA Directory sells listings: Organizations pay to appear in a searchable Dataset that buyers and their Agents browse free.
Directory listingsPlayDirectory listings keep a Startup listed and accurate on review sites, business profiles and vertical directories, free from the day it is Live.
Disclosure recordControlEvery disclosure of personal data to a third party is an Event that cites its Agreement and Purpose.
DiscoverySystemDiscovery runs buyer research: Interviews, Problems, graded Evidence, ICPs and Personas, so every Offer starts from what buyers said.
DiscussionsSystemDiscussions gives Workers and Contacts headless Channels and Threads, where a mention assigns a reply Task and an Approval arrives with buttons.
DispatchSystemDispatch proposes each job to eligible, available Suppliers, books shifts, and proposes it again on decline before the deadline.
DisputeNounA Dispute is a contested payment or delivery, such as a chargeback, a rejected Service outcome, or a buyer’s claim against a Supplier.
Dispute responseCapabilityDispute response answers chargebacks and contested deliveries with the Startup’s own records as Evidence, under each Dispute kind’s rules and deadlines.
Dispute.acceptVerbAccept concedes an open Dispute without contest, so the buyer keeps the held amount and the Dispute closes.
Dispute.answerVerbAnswer submits the seller’s Evidence on an open Dispute before its deadline: the contract, the delivered work, and its verdicts.
Dispute.appealVerbAppeal asks for one review of a decided Dispute by a Worker who took no part in the first decision.
Dispute.decideVerbDecide rules on an answered Dispute for the buyer, the seller, or a split, and releases or returns the held amount.
DNSCapabilityDNS serves each Domain’s records as data, signs every zone with DNSSEC, and flags missing, drifted or dangling records daily.
DNS RecordNounA DNS Record is one DNS answer of a Domain: its type, name and value, who owns it, and what the world last answered.
DNSRecord.removeVerbRemove stops a Startup-owned DNS Record from answering; its history stays and a revert restores it.
DNSRecord.setVerbSet adds or changes a Startup-owned DNS Record through a Change, previewed against what the Domain answers today.
DocumentNounA Document is structured, versioned material in one of three forms, a document, a deck, or a sheet, rendered to any format.
Document.renderVerbRender produces a file from a Document in the format the reader asks for.
DocumentsSystemDocuments keeps every versioned Document, deck or sheet, generated from records and rendered to the web, PDF, slides or spreadsheets.
DomainNounA Domain is a hostname that points at a Thing, with a role, a status, and a lifecycle tracked as data.
Domain registrationCapabilityDomain registration registers and renews each Startup’s Domains in a registrar account of its own, with its owner of record as registrant.
Domain.authenticateVerbAuthenticate writes a Domain’s SPF, DKIM and DMARC records and verifies them before its first send.
Domain.benchmarkVerbBenchmark measures a Domain’s estimated traffic, ranking Keywords, authority and referring domains beside the competitors named.
Domain.claimVerbClaim gives a Startup a one-label name under an issuing Domain, or assigns it a held Domain through an approved Change.
Domain.connectVerbConnect attaches a hostname a Startup already holds and verifies ownership through DNS.
Domain.registerVerbRegister buys a hostname for a Startup and points it at the Startup’s address.
Domain.releaseVerbRelease lets a Domain’s registration or claim end, keeping its record, history and aliases.
Domain.renewVerbRenew extends a Domain’s registration by whole years at its renewal price, paid by its owner of record.
Domain.searchVerbSearch lists candidate names with availability, first-year price, renewal price and the rules of each extension.
Domain.transferVerbTransfer moves a Domain’s registration to another holder or registrar, with its records intact.
Domain.verifyVerbVerify checks a Domain’s DNS, ownership and certificate again and records each result, with the fix for any failure.
DomainsCapabilityDomains connect names, DNS Records and certificates to a Startup’s Sites, Apps, Interfaces and Mailboxes, signed with DNSSEC by default.
DormantLifecycle stateDormant is the state of a Startup with no work running on it, whose records, site, and domain stay kept until it returns to Live.
Drill a restoreWorkflowDrill a restore restores each Capability’s records in isolation on its cadence, checks both recovery objectives, and opens an Issue on a miss.
Dropship storeProduct TemplateA Dropship store sells physical goods from a catalog while an upstream holds the stock and ships each Order, with tracking passed through.
DunningWorkflowDunning retries failed payments on a schedule, tells the Customer once per retry, and pauses access only after the last attempt.
E2E managed serviceProduct TemplateAn E2E managed service runs a whole business function for the Customer, with Agents doing the work and Humans in the loop.
Earned mentionsMetricEarned mentions counts the articles, Posts and podcasts each month that name the Startup without being paid.
EarningsSystemEarnings pays Suppliers, Partners and affiliates their earnings through Stripe, holds disputed amounts, and sends statements and year-end tax filings.
Editorial SEOPlayEditorial SEO publishes guides, comparisons and alternative Pages that rank for searches a market already makes, refreshed on a fixed cadence or pruned.
EligibilityLegal floor rowEligibility refuses any declared use of Person data to decide credit, insurance, employment, or housing unless the Product is built as a consumer report.
Email deliveryCapabilityEmail delivery sends and receives email from warmed, authenticated Mailboxes, and checks Consent and Suppression before every send.
Email routingCapabilityEmail routing receives mail for a Startup’s Domains, routes each address to a Mailbox or the sink, and publishes SPF, DKIM and DMARC.
Employment eligibilityCapabilityEmployment eligibility verifies each new employee’s right to work, records the employer’s attestation and keeps it for its retention period.
EncryptionCapabilityEncryption protects every namespace in transit and at rest under its own keys, rotated on schedule with every old key kept.
EncryptionControlEvery record is encrypted at rest under its namespace’s key, and every connection is encrypted in transit.
EndorsementsLegal floor rowEndorsements bans fake or bought reviews and requires every Referral payment, insider review, and sibling recommendation to disclose its connection.
Engagement bridgePlayEngagement bridge answers public questions from disclosed agent accounts and sends a direct Message only to a Person who engaged, quoting that act.
Engineering LeadRoleThe Engineering Lead builds and runs the Startup’s Products: it implements each Change, deploys it behind replay, and owns uptime of every Interface.
Engineering sealsLegal floor rowEngineering seals has a licensed engineer or architect in the project’s state seal every drawing or report the law reserves to them.
Engineering TeamTeamThe Engineering Team builds and runs every Product: it implements Nouns and Verbs, ships Changes behind replay, and keeps every Interface up.
EnrichmentCapabilityEnrichment finds and fills in people and Organizations, with provenance on every field and Suppression checked first.
EnrollmentNounAn Enrollment is one person’s run through one Sequence: the current step, when the next fires, the branches taken, and why it ended.
Enrollment.cancelVerbCancel ends one Contact’s run through a Sequence for good, with the reason it records as exitReason.
Enrollment.pauseVerbPause stops one Contact’s run through a Sequence at its current step, without ending it.
Enrollment.resumeVerbResume restarts a paused run at the step it stopped on and sets when that step fires.
EntitlementNounAn Entitlement is what a Customer gets from an accepted Offer: a Verb on a Noun in its Tenant, optionally bounded by a Limit.
Entitlement.checkVerbCheck says whether a Customer may call a Verb now, how much of its Limit remains, when that resets, and which Offer lifts it.
EntryNounAn Entry is one line of a double-entry posting: an amount to one account in the chart of accounts, caused by one Event.
Entry.postVerbPost records a manual Entry pair that no Verb caused, once a second Role approves it.
Entry.settleVerbSettle nets a Period’s intercompany Entries between two Companies into one transfer through Stripe and reconciles both sides.
Environment separationControlActions in test never touch live records, move real money or send Messages to a real Person.
EnvironmentsCapabilityEnvironments give every namespace a test and a live environment, with separate keys, records and money over one shared definition.
EquitySystemEquity is the core System that keeps the cap table of each Company: shares, SAFEs, options and their holders, grants, vesting and conversions.
Escaped defectsMetricEscaped defects counts the Issues a Customer reports each week that an existing check should have caught.
EvalsSystemEvals grades outputs with versioned Evaluators, gates every Change before merge, and keeps each Worker’s track record.
EvaluatorNounAn Evaluator is a versioned Function that grades an output against a rubric and returns a verdict.
EventNounAn Event is the immutable record of something that happened to a Thing, named by its Noun and past-tense Verb.
Event streamsCapabilityEvent streams record every completed Action as an immutable Event and deliver it, in order, to subscribers, Watches and replays.
Event.captureVerbCapture records an Event from a Site, App or API call that no Verb emits, such as a page view or a click.
Events and webinarsPlayEvents and webinars host sessions for mid-market and enterprise Customers, turn each into on-demand content, and enroll attendees in a Sequence within a day.
EvidenceNounEvidence is a recorded quote, reading, or artifact that supports or refutes a claim, graded as behavior, commitment, or opinion.
Evidence-backed DecisionsMetricEvidence-backed Decisions is the share of product Decisions that cite at least one piece of Evidence from buyers.
Expansion revenueMetricExpansion revenue is the recurring revenue outside Customers paying at the window’s start add in it: more units, a higher Price or another Offer.
Expense approvalProcessExpense approval checks every card charge against its Mandate and the spender’s Limit, asks the Founder above it, and codes each charge with its receipt.
ExperimentNounAn Experiment is a test of a Hypothesis that varies copy or behavior through Flags and judges the variants by a primary Metric.
Experiment.concludeVerbConclude ends an Experiment with a decision to ship, kill, or iterate, recorded as a Decision.
Experiment.startVerbStart opens an Experiment, splits traffic across its variants, and begins measuring its primary and guardrail Metrics.
ExperimentationProcessExperimentation tests one change against a control, with the threshold fixed before the start.
ExperimentsSystemExperiments tests Hypotheses by varying copy, Price or behavior through Flags and decides each winner from primary and guardrail Metrics.
Export controlsLegal floor rowExport controls classifies Software with encryption before export and refuses delivery to embargoed destinations and listed parties.
ExposureNounAn Exposure is the moment one unit meets the Variant its Flag assigned, logged with every option and its propensity.
FacebookVenueFacebook is a social Venue.
Fake doorTest ladder rungFake door adds a coming-soon Offer to a live Site and counts the clicks on it.
Fan out an outcomeWorkflowFan out an outcome turns one confirmed Customer outcome into a dated number, and with Consent into a case study, quote and referral invite.
FaqComponentFaq answers buyer questions in pairs, each answer filled from a record so it matches the live Offer.
FeaturesComponentFeatures lists what a Product does, one short line each, drawn from its Nouns and Verbs.
FileNounA File is the stored bytes of an upload or a rendering.
File the annual reportWorkflowFile the annual report drafts each annual report, franchise tax and ownership report from the record and files it before its deadline.
File.editVerbEdit makes a new File from an existing one by instruction, such as upscaling or animating a still, and leaves the source unchanged.
File.generateVerbGenerate makes an image, video, speech or music File from a prompt and reference Files, and records how it was made.
FilesSystemFiles holds the stored bytes of each upload or rendering, versioned, with share links.
Fill rateMetricFill rate is the share of requested Orders a Supplier accepts and starts within the promised time.
Finance LeadRoleThe Finance Lead keeps the books: it closes each Period, reports tax at the entity total, and sets the money Limits every Role works within.
Finance TeamTeamThe Finance Team moves and records the money: Invoices, dunning, refunds within a Limit, payouts, the monthly close, tax, and runway.
Financial accountsCapabilityFinancial accounts hold a Startup’s cash on Stripe, move it between its cash accounts and out to banks, and post every movement to the ledger.
Financial privacyLegal floor rowFinancial privacy gives a privacy notice, honors opt-outs from sharing, and runs a written security program wherever a Startup is a financial institution.
First response timeMetricFirst response time is the median business hours from a Conversation’s first Message to its first answer.
First responses on timeMetricFirst responses on time is the share of Conversations first answered before their respondBy time.
Fix a barrierWorkflowFix a barrier gives the reporter an accessible alternative at once and fixes the Page, App or document within five business days.
FlagNounA Flag is a switch, evaluated per Visitor, Customer, or request, that selects which copy or behavior they get.
Flag splitTest ladder rungFlag split randomizes Variants of the built thing behind a Flag and reads each against the control.
Flag.evaluateVerbEvaluate returns the Variant a Flag assigns one unit, the same one every time, and records the Exposure with every option and its propensity.
FlagsSystemFlags decides which copy or behavior each Visitor, Customer or request gets, by rules and sticky splits evaluated at the edge.
FlowNounA Flow is an ordered path through an App’s Dashboards that takes one Persona from first run to an Offer’s activation Event.
FooterComponentFooter closes every Page with navigation, the Brand, and links to the locked terms and privacy Pages.
ForecastNounA Forecast is a dated week-by-week projection of a Startup’s cash, revenue and Cost, computed from its records, that sets its spend state.
Foreign qualificationCapabilityForeign qualification registers the Company in each other state where it has employees or presence, and keeps each registration in good standing.
FormNounA Form is a set of fields someone fills in on a Site or in a Message, producing a Lead, Evidence, or a Thing.
Form a companyWorkflowForm a company files the certificate, appoints a registered agent, gets a tax id, opens a bank account and issues founder shares.
FormsSystemForms collects structured answers on a Site or in a Message and routes each submission to a Lead, Evidence or another Thing.
FounderRoleThe Founder is the Startup’s decider: it owns the strategy, sets the Goals, and rules on every Task another Role escalates.
Founder RunProcessFounder Run walks every Startup Template through its published Interfaces in test, as a synthetic founder and buyers, and records each step that stops.
Founder voicePlayFounder voice posts on a human founder’s own LinkedIn and X under a posting Mandate, each post drafted from the record and approved.
Founder-led marketplaceStartup TemplateA Founder-led marketplace has one Human founder who signs for a Marketplace, while Agents recruit Suppliers and serve buyers.
Founding documentsCapabilityFounding documents give a new Company its bylaws, initial consents, founder stock, vesting, invention assignments and tax elections.
Founding HypothesisHypothesis kindThe Founding Hypothesis is the root Hypothesis a Startup authors first: one sentence with five slots, each graded by outside Evidence.
Founding TeamTeamThe Founding Team decides what the Startup pursues: its Idea, its strategy, its Goals, and every call escalated to it.
Fraud loss rateMetricFraud loss rate is fraud and Dispute losses as a share of the revenue collected in the same month.
Fraud screenWorkflowFraud screen scores each new Customer for fraud and abuse and holds a suspect Party before its first money move.
Fraud screeningControlEach new Customer is scored for fraud, and a suspect Party is held before its first money move.
Free toolsPlayFree tools ship every read-only Verb with a one-field input as a no-signup tool, a citable Page and a free MCP tool.
French languageLegal floor rowFrench language serves the Site, terms, and support in the French language wherever it is the sole official language, as prominent as any other.
Fully loaded acquisition costMetricFully loaded acquisition cost is every Cost a Play posts, agent and shared Cost included, divided by the outside Customers it acquires.
Fully loaded CostMetricFully loaded Cost sums every Cost the Startup’s Actions post, plus its share of shared Cost under the stated allocation rule.
FunctionNounA Function is how a Verb executes, as code, a generative model, an Agent, or a Human, invisible to the caller.
FunctionsCapabilityFunctions run a Verb as code, a model call, an agent or a human Task, behind one signature.
Fund offeringLegal floor rowFund offering shares fund material only privately unless every buyer is verified accredited, and files each required SEC notice on time.
FunnelNounA Funnel is a designed path to an Offer: a landing Page, an opt-in that makes a Lead, a Sequence, then the Offer.
G2VenueG2 is a directory Venue.
GamblingLegal floor rowGambling refuses any Startup that takes stakes on chance for a prize, including betting, paid-entry contests of chance, and casino games.
GatheringNounA Gathering is a scheduled session many people attend at once, such as a webinar, a workshop, or a launch call, hosted by a Startup.
Gathering.registerVerbRegister gives a Contact a place at a Gathering, or a waitlist place when the Gathering is full.
GeminiVenueGemini is a search Venue.
GitHubVenueGitHub is a community Venue.
GmailVenueGmail is a email Venue.
Go dormantProcessGo dormant stops every running Workflow, ends Offers on their own terms, and keeps the records, Site, and domain until the Startup resumes.
GoalNounA Goal is what a Thing is trying to achieve: an objective with one or more Key Results.
GoalsSystemGoals records what each Thing is trying to achieve: its Goals, Key Results read from Metrics, and the Decisions behind them.
GoalTreeComponentGoalTree draws Goals as a tree through the Goals each one supports, with every Key Result on pace or behind.
Google AI OverviewsVenueGoogle AI Overviews is a search Venue.
Google Business ProfileVenueGoogle Business Profile is a directory Venue.
Google Cloud MarketplaceVenueGoogle Cloud Marketplace is a marketplace Venue.
Google DisplayVenueGoogle Display is a display Venue.
Google PlayVenueGoogle Play is a app store Venue.
Google SearchVenueGoogle Search is a search Venue.
GovernanceLegal floor rowGovernance gives every board vote, consent, officer appointment, and officer signature the law requires to a natural person.
Governance oversightControlThe board or sole officer reviews control results each period and records that oversight as a Decision.
GraduateLifecycle stateGraduate is the state of a Startup that leaves its studio for a company of its own, keeping its Brand, Customers, and records.
GraduateProcessGraduate moves a Startup to a Company of its own: entity, Agreements, accounts, Audience, and records, with Customers served throughout.
GuardNounA Guard is a check every outbound Message and publish passes, from code rules to model review to a Human for high stakes.
Hacker NewsVenueHacker News is a community Venue.
HandleNounA Handle is an account or name a Startup or Brand holds on an outside platform, bound to an Integration credential.
Handle a takedownWorkflowHandle a takedown removes material named in a valid notice, tells the poster, and restores it after a valid counter-notice.
Handle a vulnerability reportWorkflowHandle a vulnerability report acknowledges a security report within three days, confirms and fixes it, and credits the reporter.
Handle.connectVerbConnect binds a Handle to the Integration credential it publishes through, once the platform confirms the account.
Headless SaaSProduct TemplateHeadless SaaS sells Software with no App of its own: Customers and their Agents use it through the API, MCP server, SDK, and CLI.
Health dataLegal floor rowHealth data requires a signed BAA before PHI flows, keeps PHI inside its Tenant, and gates consumer health data behind Consent.
Health data agreementsControlA Startup holds health fields only after every upstream that processes them signs a business associate Agreement.
HeroComponentHero opens a Page with a headline, one supporting line, and one button bound to an Offer.
Hire a humanWorkflowHire a human recruits a Person for a Role that the law or the Startup reserves for Humans, through a paid work trial.
HiringProcessHiring brings a Human into a Role through a paid work trial instead of interviewing.
HiringSystemHiring fills open Roles with Humans: postings, candidates, screening calls held as Meetings, assessments and employment Agreements.
HoldLifecycle stateHold is the state of a Startup that keeps operating and serving Customers while its owner adds no new investment.
Hold reviewProcessHold review decides each quarter whether a Live Startup keeps its investment, holds, graduates, sells, or goes dormant.
HolderNounA Holder is the Party that holds a Share or an Instrument on a Company’s cap table.
House adsPlayHouse ads show sibling Startups on the Portfolio’s own Sites, docs and receipts when relevance beats the host Page’s own conversion value.
HumanNounA Human is a Worker who is a person, acting on Tasks through Apps, Mailboxes, and Channels.
Human hours per $1k outside revenueMetricHuman hours per $1k outside revenue is the hours people log on the Startup per $1,000 of outside revenue, outside the legal floor.
Human.holdVerbHold sets aside part of a supplying Human’s earned balance against an open Dispute or an Order inside its clearance period.
Human.inviteVerbInvite asks a person to join a Startup in a named Role, sharing that Role’s work with its Agent.
Human.onboardVerbOnboard admits a recruited Human to supply work once their identity, Credentials and payout details verify.
Human.recruitVerbRecruit invites a person to supply credentialed work to a Startup through its supply App.
Human.releaseVerbRelease frees a held amount for payout once its Dispute closes or its clearance period ends.
Human.remitVerbRemit pays a supplying Human’s earned balance to their bank account through the Startup’s payment account.
Human.suspendVerbSuspend stops a supplying Human from taking new Tasks while a Credential lapses or a dispute is open.
HypothesisNounA Hypothesis is a belief about a Startup stated so it can be proved wrong, with the Metric and threshold that settle it.
Hypothesis.dropVerbDrop retires a Hypothesis from active work and keeps it, with its Evidence, on record.
Hypothesis.testVerbTest binds a Hypothesis to the Experiment that decides it and moves the Hypothesis to testing.
ICPNounAn ICP is the ideal customer profile a Startup is built to win: who they are and what they do.
IdeaLifecycle stateIdea is the state of a Startup that states its Idea and who pays, before any build work starts.
IdeaNounAn Idea is a business concept that exists apart from any Startup that pursues it and outlives each one.
Idea.pursueVerbPursue starts a Startup on an Idea as one variant of the Experiment that tests the Idea.
IdentityCapabilityIdentity signs in humans and agents, issues every key and session, and connects single sign-on and directory sync for Customers.
Identity checksLegal floor rowIdentity checks verify the natural person behind a Company, its beneficial owners, and representatives wherever KYC or a notary requires the person themselves.
ImplementationNounAn Implementation is how an Interface, System, or Verb of a Product runs: managed by the platform, custom code on it, or external.
Import and exportCapabilityImport and export bring a Customer’s records in from another tool and hand every record back in one call.
Inbound salesProcessInbound sales answers every Lead in writing at once and carries the buyer to a signed Agreement.
IncidentNounAn Incident is an Issue where an Interface or Site fails Customers in production, tracked from detection to postmortem.
Incident handlingControlEach Incident is contained, restored and closed with a postmortem and the Change that prevents a repeat.
Incident responseProcessIncident response restores service first, fixes the cause second, and prevents the repeat third.
Incident.acknowledgeVerbAcknowledge records that an on-call Worker owns an open Incident and stops its escalation.
Incident.openVerbOpen starts an Incident from a failing Monitor, an error spike or a Metric past its threshold, and pages the on-call Worker.
Incident.resolveVerbResolve closes an Incident once its Monitors pass, posts the resolution to the status page and opens the review Task.
IncorporationProcessIncorporation forms the Startup’s own Company: the entity Decision, the certificate, a registered agent, the tax id, a bank account and founder shares.
Information returnsLegal floor rowInformation returns collects a tax form and matches a TIN before a Company first pays a non-employee, then files each year’s returns.
Inherited floorsControlA namespace inherits every control Setting from its parent and can tighten it, never loosen it.
Input validationControlEvery Action’s inputs are checked against its Verb’s declared fields before it runs, and invalid input ends the Action refused.
InstagramVenueInstagram is a social Venue.
InstrumentNounAn Instrument is a right to future ownership in a Company: a SAFE, a note, an option or a warrant.
Instrument.cancelVerbCancel ends an unvested, expired or forfeited Instrument and returns any option Shares to the pool.
Instrument.convertVerbConvert turns a SAFE or note into Shares at a priced round, at its cap or discount, whichever gives more Shares.
Instrument.exerciseVerbExercise buys the Shares an option or warrant covers at its strike price, up to what has vested.
Instrument.grantVerbGrant gives a Holder an option from the pool, with its strike price, vesting schedule and cliff.
Insurance applicationsLegal floor rowInsurance applications have an officer sign every representation on an application, since a misstatement can void the policy.
Insurance producersLegal floor rowInsurance producers sells, quotes, or negotiates insurance only through a producer licensed in the buyer’s state, and pays commission only to licensees.
Intakes answered on timeMetricIntakes answered on time is the share of intake Threads that get a first answer before their deadline.
IntegrationNounAn Integration is an outside Source connected to a System with credentials, at Studio, Startup, or Customer scope.
Integration EngineerRoleThe Integration Engineer connects each Startup to its providers and imports, and keeps every sync healthy.
Integration partnersPlayIntegration partners ship an integration with a product the Customer already uses, then list it and share Leads under a referral Agreement.
Integration.callVerbCall sends one request to an upstream through an Integration, with its token filled in server-side, for endpoints no Mapping covers.
Integration.connectVerbConnect asks an account holder to approve an outside account for one System and records the grants they approve.
Integration.pauseVerbPause stops every call through an Integration at once and keeps its token and cursor.
Integration.reconnectVerbReconnect re-approves an Integration in place, keeping its id and cursor, so nothing re-imports.
Integration.refreshVerbRefresh renews an Integration’s outside token before it expires; a refused refresh moves it to needsReauth.
Integration.resumeVerbResume restarts a paused Integration from its cursor and releases the Actions that waited on it.
Integration.revokeVerbRevoke ends an Integration at once: its token is revoked with the upstream, and every record it brought in stays.
Integration.syncVerbSync exchanges records between a System and its connector, and the declared leader wins every conflict.
IntegrationsCapabilityIntegrations bind a wrapped outside Source to a System with credentials under an Agreement.
Intellectual propertySystemIntellectual property keeps a Startup’s trademarks, patents, Domains and handles as one register, with deadlines and renewals watched.
InterfaceNounAn Interface is how a person or an Agent reaches a Product: an API, MCP server, CLI, SDK, Site, or App.
InterviewNounAn Interview is one person’s pass through a question script, led by an Agent, whose answers become Evidence.
Investment advisersLegal floor rowInvestment advisers sells personal securities advice only through a registered adviser; a Startup itself publishes general information only.
InvoiceNounAn Invoice is what a Customer owes for one or more Offers over one billing period.
Invoice remindersWorkflowInvoice reminders tell each Customer about a send Invoice before its due date and once past it, and never retry a charge.
Invoice.billVerbBill finalizes an Invoice and presents it to the Customer for payment.
Invoice.collectVerbCollect charges a Customer’s saved payment method for an open Invoice and retries on failure.
Invoice.refundVerbRefund returns all or part of a paid Invoice to the Customer’s original payment method and posts the reversing Entries.
Invoice.voidVerbVoid cancels an unpaid Invoice, keeps it on record, and posts the reversing Entries.
InvoiceListComponentInvoiceList lists one Customer’s Invoices newest first, each with its status, its PDF and a pay button while it is open.
InvoicingCapabilityInvoicing bills a Customer with a numbered Invoice, payment terms and a hosted payment page, then collects, reminds or voids it.
IssueNounAn Issue is a Task reporting a problem or request, such as a bug or a feature request, with a reporter and a triage step.
Issue a refundWorkflowIssue a refund returns money within the Billing Specialist’s Limit and leaves an Approval for any amount above it.
Issue.estimateVerbEstimate records the effort an Issue needs, in days, so a week holds only what fits.
Issue.reopenVerbReopen returns a resolved Issue to its owning Role when the fix does not hold.
Issue.resolveVerbResolve closes an Issue with its fix recorded and tells every Customer who reported it.
Issue.scheduleVerbSchedule commits an Issue to a week of work and records each scope change after the week starts.
Issue.triageVerbTriage sets an Issue’s severity and owning Role from its content and the Customer it affects.
IterationProcessIteration improves the Startup one change at a time: one number, the worst step, and one change a week.
JurisdictionsLegal floor rowJurisdictions governs a first cold email outside the US: sent under legitimate interest with its source named, or skipped where Consent is required.
Key ResultNounA Key Result is one measurable target inside a Goal: a Metric, a baseline, a target, and a deadline.
Keyless signupPlayKeyless signup lets an Agent call and pay on first contact, with no key and no signup, through a priced payment-required reply.
KeyResultComponentKeyResult shows one Key Result's value against its target, with a weekly pace derived from the distance and weeks left.
KeywordNounA Keyword is a search phrase or AI prompt that Pages target, with its rank and citations observed over time.
Keyword.measureVerbMeasure records a Keyword’s monthly search volume, difficulty, cost per click and trend in one locale.
Knowledge baseSystemKnowledge base holds the articles Customers and Agents answer from, in a searchable help center that cites every answer.
KV and cacheCapabilityKV and cache serve hot reads at the edge with explicit expiry, and every value rebuilds from the database.
Launch announcementWorkflowLaunch announcement tells a new Startup’s Audiences it is live through a launch post, its listings, and Agent registries.
Launch sitesPlayLaunch sites post a one-day launch that buys a dated record and a backlink, by default as one collection launch per template.
Launch weekPlayLaunch week batches a quarter’s tier 1 and tier 2 Changes into five dated days of posts, Pages, listing refreshes and newsletters.
LaunchesProcessLaunches tell the right Audiences a Startup is live, where those Audiences already look.
Lawful basisControlPersonal data is processed only under a recorded Consent or another lawful basis tied to a Purpose.
LawyersLegal floor rowLawyers applies the conduct rules wherever a lawyer’s services are sold: no outcome promises, no paid recommendations, no fee-sharing, and conflict checks.
LeadNounA Lead is a Contact who raised a hand, by joining a Waitlist, filling a Form, or replying, without accepting an Offer.
Lead nurturePlayLead nurture enrolls each Lead who has not bought in a Sequence keyed to what they do, ending at purchase, reply or 90 silent days.
Lead.assignVerbAssign gives a Lead one owner Worker, by round robin, territory or ICP fit, as the Startup’s routing Policy says.
Lead.convertVerbConvert ends a qualified Lead’s pursuit as a Lead: it opens a Deal or routes the Lead to self-serve checkout.
Lead.disqualifyVerbDisqualify ends a Lead’s pursuit because it fits no Offer, with the reason; its Contact record and Consent stay.
Lead.nurtureVerbNurture takes a Lead that is not ready to buy off its owner’s queue and onto a Sequence, until it raises a hand again.
Lead.qualifyVerbQualify confirms a Lead matches an Offer’s ICP and opens a Deal for it.
LedgerSystemLedger is the double-entry book of record: Entries posted from Events, reconciled to Transactions, and closed each Period into statements.
Legal LeadRoleThe Legal Lead keeps the Startup’s terms, privacy notice, and Consent rules current and routes every Reserved Act to a licensed Human.
Legal noticesProcessLegal notices routes subpoenas, summonses, demand letters, and regulator inquiries to the owner of record within a day, and holds the records they name.
Legal processLegal floor rowLegal process answers a subpoena, summons, or court order by its deadline through the owner of record, and holds every record it names.
Legal servicesCapabilityLegal services draft, review and advise, with every Reserved Act performed by an independent licensed attorney.
Legal TeamTeamThe Legal Team keeps the Startup lawful: Agreements, privacy and Consent from day one, screening of every Offer, and every Reserved Act.
LensGridComponentLensGrid places Things on a stored two-by-two grid of two Metrics, as one part of a Dashboard.
License renewalsProcessLicense renewals renews each business license and permit before it expires and holds any Offer that depends on one that lapses.
Licensed actsLegal floor rowLicensed acts stops an Order’s work at every Reserved Act until a credentialed Human in standing signs it as an Attestation.
Licensed professional networkStartup TemplateA Licensed professional network extends the Founder-led marketplace into a Licensed-human marketplace that buyers and their Agents book.
Licensed reviewCapabilityLicensed review has a credential holder review agent-prepared work and approve, return or decline it under their own Credential.
Licensed reviewProcessLicensed review puts a credentialed Human’s Attestation on every Reserved Act before it reaches a Customer.
Licensed-human marketplaceProduct TemplateA Licensed-human marketplace matches buyers with credentialed professionals and adds recruiting, Credential checks, and an App where they take work.
Licenses and permitsCapabilityLicenses and permits obtain and renew the business licenses and regulated authorities the Company needs where it operates.
LicensingLegal floor rowLicensing holds an Offer from sale until every Credential, registration, or entity of record it needs is held and counsel has read it.
LifecycleNounA Lifecycle is the states a Thing of one Noun moves through and the Verbs that move it between them.
Lifetime valueMetricLifetime value is the contribution an outside Customer is expected to produce, capped at 24 months.
LimitNounA Limit is a bound on a Permission, Entitlement, or Mandate, checked before every call; exceeding it creates an Approval.
Limit.raiseVerbRaise lifts a Limit after an Approval allows it, and the Action that waited on it proceeds.
LinkedInVenueLinkedIn is a professional Venue.
LinkedIn outboundPlayLinkedIn outbound sends connection requests and Messages from a Human’s own LinkedIn profile under a Mandate, with Agents researching and drafting.
LiquidityMetricLiquidity is the share of listings that transact with an outside Customer within the window.
ListingsSystemListings presents other Parties in a public Collection: unclaimed profiles, claims, verification, paid placement and moderation.
LiveLifecycle stateLive is the state of a Startup that is publicly reachable and takes money from Customers for at least one Offer.
LocalizationCapabilityLocalization translates a Startup’s Site, docs, Messages, and support into each Market’s locales and keeps every translation in step with its source.
Log completenessControlEvery Event commits to the previous Event’s hash, and hourly published roots let anyone prove the log complete.
Logo churnMetricLogo churn is the share of outside Customers paying at the start of a month who stop paying by its end.
Made withPlayMade with puts a disclosed, coded line naming the Startup’s Brand on every output a Customer sends to someone who is not one.
Mail handlingProcessMail handling reads every scanned piece of mail at the Startup’s address, routes legal mail within the hour, deposits checks and forwards the rest.
MailboxNounA Mailbox is an email Channel at a Domain, held by a Startup, a Role, or a Worker, so every Agent has its own.
Mailbox.restVerbRest pauses a Mailbox’s sending when a brake fires and resumes it when the reading clears.
Mailbox.retireVerbRetire stops a Mailbox for good and keeps its address, Messages and sending history.
Mailbox.warmVerbWarm ramps a new Mailbox from a few sends a day to its cap over two to four weeks.
MailboxesSystemMailboxes sends and receives Messages from addresses at a Startup’s Domains, held by a Startup, a Role or a Worker, with Consent and Suppressions enforced.
Mailing addressCapabilityMailing address gives a Startup a postal address that receives its mail, scans each piece, and forwards it or deposits checks.
MakeVenueMake is a marketplace Venue.
Managed service firmStartup TemplateA Managed service firm extends the Agent-run services firm with Humans who share Roles and an E2E managed service for businesses.
MandateNounA Mandate is a standing authorization for an Agent to act for a Party, within Permissions and Limits, until it expires.
Mandate.authorizeVerbAuthorize grants an Agent a standing Mandate to perform a Verb within a Limit, without asking each time.
Mandate.pauseVerbPause stops every new Action under a Mandate at once and keeps its scope, so it can resume unchanged.
Mandate.resumeVerbResume restarts a paused Mandate with its scope, Limits and approval rule unchanged.
Mandate.revokeVerbRevoke ends a Mandate at once, so new Actions under it are refused and running ones finish.
Mandate.spendVerbSpend pays an outside party for a Startup with a single-use card, within a Mandate and its Limit.
Manual Entry reviewControlAn Entry no Verb caused lands only after a second Role approves it.
MappingNounA Mapping translates one Source’s shape into the registry’s: its fields to a Noun’s fields, or an outside endpoint’s inputs and outputs to a Verb’s.
MarketNounA Market is a region where a Startup sells, hires, or keeps books, with its currency, locales, and the floor rows that wake there.
Market dataCapabilityMarket data measures the outside market: search demand, rankings, links, answer citations, running ads and social reach, each with provenance.
Market.enterVerbEnter opens a Market to a Startup: Prices in its currency, the Site in its locales, and its floor rows woken.
Marketing LeadRoleThe Marketing Lead owns demand and the story: positioning in the buyer’s words, launches, and the demand Plays each Startup runs.
Marketing TeamTeamThe Marketing Team creates and harvests demand: the Brand story, launches, Content, Experiments, and the Metrics the whole Startup reads.
MarketplaceProduct TemplateA Marketplace matches buyers with Suppliers who deal with each other directly, and earns a take rate on every transaction it settles.
Marketplace listingsPlayMarketplace listings put a Product in app stores and cloud marketplaces and request reviews only after a Customer’s first success.
Marketplace paymentsCapabilityMarketplace payments settle each sale on the Supplier’s own connected Stripe account and keep the Marketplace’s take as an application fee.
MatchmakingSystemMatchmaking pairs buyers with Suppliers’ Offers, records the merchant of record on each Order, and takes the Startup’s fee through Stripe.
MCPInterfaceThe MCP server gives any agent four tools, search, fetch, try and do, that reach every Verb through typed programs.
MCP RegistryVenueMCP Registry is a agent registry Venue.
MediaCapabilityMedia generates, edits and transcribes images, video, voice and music, with provenance on every asset.
Media productionSystemMedia production makes a Startup’s Videos, images and voice from its records: drafted, generated, rendered per format, checked, then finalized for publishing.
MeetingNounA Meeting is a scheduled time when Workers and Contacts meet about one or more Things, producing notes, Decisions, and Tasks.
Meeting.bookVerbBook schedules a Meeting with a Contact at a time both calendars hold free.
Member DirectoryNounA Member Directory is a Customer’s own list of people and groups, pushed into its Tenant so access follows employment.
MemberDirectory.deactivateVerbDeactivate stops a Member Directory’s pushes; everyone it added keeps their Roles until an admin removes them.
MemberDirectory.deprovisionVerbDeprovision ends one person’s access to a Tenant in one Action when the Customer’s directory removes them.
MemberDirectory.provisionVerbProvision starts a Customer’s Member Directory pushing people and groups into its Tenant, with groups mapped to Roles.
MemoryNounA Memory is a Worker’s own Collection of what it has learned and kept, read by its Functions.
Merchant accountCapabilityMerchant account gives a Startup its own connected payments account at its first sale, so it sells and settles as seller of record.
MessageNounA Message is one communication from any party over one medium, such as email, SMS, or chat, inbound or outbound.
Message.broadcastVerbBroadcast sends one Message to an Audience, now or at a set time, split by Variant when an Experiment runs.
Message.scheduleVerbSchedule holds a Message until a set time and sends it then, unless it is canceled first.
MeterNounA Meter is a billable measure of usage that turns usage Events into Entries exactly once.
MetricNounA Metric is a named measure computed from Events or Entries, always derived and never typed in.
Metric freshnessMetricMetric freshness is the share of Metrics whose latest value is less than one day old.
Metric.defineVerbDefine compiles a Metric’s query against the Startup’s Events and Entries and lists every Event it reads.
Metric.queryVerbQuery reads Metrics or Events as a trend, funnel, retention curve, path or lifecycle, broken down by any property.
Metric.watchVerbWatch alerts the owner of a Metric when it crosses a threshold, by a Task or a Message.
MetricTileComponentMetricTile shows one Metric's value for a window, with its trend, its noise band, and how fresh the number is.
Minimum Success CriteriaNounMinimum Success Criteria is the one number a Startup must reach by a date to stay worth running: a Goal the Founder sets once.
MinorsLegal floor rowMinors gets verifiable parental Consent before collecting personal data from a child under 13, and age-gates every Product not built for children.
ModeNounA Mode is how a caller invokes a Verb: try waits and stores nothing, send returns a pending Action, do waits for the result.
Monday Role reviewWorkflowMonday Role review records a Role Review for every filled Role and sends the Founder one Decision request per missed result.
Money servicesLegal floor rowMoney services moves funds only through the payments rail; a Startup that transmits money, issues stored value, or lends needs a licensed upstream.
MonitorNounA Monitor is a scheduled check on something outside a Startup’s control, such as uptime, a Keyword’s rank or an AI answer, recording Events.
Monitor.checkVerbCheck runs a Monitor once now from several regions and records the result as an Event.
MonitoringSystemMonitoring captures errors, logs and traces, checks uptime and scheduled jobs, and ties each failure to the Version that caused it.
Month-3 retentionMetricMonth-3 retention is the share of outside Customers who first paid in one month and still pay three months later.
Monthly budgetWorkflowMonthly budget compares last month’s spend with each Budget, forecasts six months ahead, and asks the Founder to approve any Budget change.
Monthly closeWorkflowMonthly close reconciles every Transaction to the ledger and closes the Period by the set working day.
MotionNounA Motion is the shape of a sale: who buys an Offer and who acts for them, such as b2b, b2c, b2d, b2a, or b2a2b.
Motor recordsLegal floor rowMotor records serves personal fields from a state motor vehicle record only for a declared permissible use, recording every recipient and use.
Multi-humanOperating modelMulti-human is the operating model where several Humans share Roles with Agents, each Human working under their own Mandate and Limits.
Must-have shareMetricMust-have share is the share of surveyed activated outside Customers who say losing the Product would disappoint them most.
n8nVenuen8n is a marketplace Venue.
Namespace isolationControlA namespace reads and writes only its own records, unless an Agreement grants a scoped read.
NavigationComponentNavigation lists the routes one Persona may reach in an App or Site, derived from its grants.
Net revenue retentionMetricNet revenue retention is this month’s revenue from outside Customers who paid twelve months ago, divided by their revenue then.
Next outcomePlayNext outcome offers the next Service a Customer needs at the moment it comes due, such as an annual filing after a formation.
Nightly quality runWorkflowNightly quality run re-runs every check, replays known-good runs, and opens an Issue for each regression.
NotarizationCapabilityNotarization has a commissioned notary notarize a signer’s Document online and returns the certificate and journal entry as records.
NoticesLegal floor rowNotices publishes a privacy notice and terms on every Site before its first signup or card, rendered from the Startup’s definition.
NoticesSystemNotices delivers in-app, push, SMS and email notices to Customers and Workers by their preferences, with digests and quiet hours.
Notify a breachWorkflowNotify a breach tells each regulator and affected Person about a personal-data breach within the legal deadline, which counts from awareness.
Notify regulatorProcessNotify regulator files every notice a notifiable Incident owes before its statutory clock runs out, and records each filing.
NounNounA Noun is a type of record, with its properties, its relationships, and the Verbs that act on it.
Noun.retireVerbRetire removes a published Noun from new Versions; its records, its history and every pinned Version keep serving.
Noun.traceVerbTrace lists every Verb, Process, Offer, Dashboard and Version that references a Noun, so an edit or a retire shows its reach first.
npmVenuenpm is a directory Venue.
ObservabilityCapabilityObservability captures logs, traces and errors from every request and Action, and opens an Incident when a check fails.
Offboard from a RoleWorkflowOffboard from a Role revokes the leaving holder’s access within the hour, hands on their open work, and settles what they are owed.
OfferNounAn Offer is a Product, under a Brand, at a price, on terms, made by a Startup.
Offer.acceptVerbAccept records that a party takes an Offer, which makes that party a Customer of the Startup.
Offer.grantVerbGrant adds an Entitlement to an Offer: a Verb its Customers may call, optionally bounded by a Limit.
Offer.publishVerbPublish makes an Offer available for parties to accept.
Offer.subscribeVerbSubscribe accepts a recurring Offer as a Subscription that renews each period until it ends.
Offer.trialVerbTrial starts a Customer on an Offer free for a set number of days, with or without a card, converting or ending by its terms.
Offer.withdrawVerbWithdraw closes a published Offer to new Customers and leaves every existing Order and Subscription in force.
Offline replayTest ladder rungOffline replay scores a Variant on the kept log of past choices before anyone sees it.
On-demand workCapabilityOn-demand work books vetted, credentialed people per shift or job and pays them on verified completion.
Onboard a CustomerWorkflowOnboard a Customer gets each new signup to first value, doing the setup by hand until three repeats make it an Issue.
Onboard into a RoleWorkflowOnboard into a Role grants the new holder only the Permissions the seat needs, hands them its contract, and sets the first Role review.
OnboardingProcessOnboarding gets every new Customer to first value, by hand until the Startup automates each step.
Onboarding SpecialistRoleThe Onboarding Specialist gets each new Customer to first value, doing the setup by hand until the Startup automates it.
One-way Action windowsControlA one-way Action waits out its delay window, and an Action over its Limit waits for an Approval.
Open sourcePlayOpen source publishes the SDK and integration layer as open repositories, keeps the hosted Product paid, and answers every issue within 48 hours.
OpeningNounAn Opening is a Startup’s computed need for a Human in a Role: its kind, its reason, and the Hypothesis a hire must prove.
Operations LeadRoleThe Operations Lead runs the Startup’s week: it runs the Monday Role review, coordinates incidents, and requests Decisions from the Founder.
Operations TeamTeamThe Operations Team runs the Startup day to day: it delivers outcomes, keeps human supply booked, stops abuse, and runs the Monday Role review.
OpinionEvidence gradeOpinion is an Evidence grade: what outside people think, which weighs zero.
OrderNounAn Order is a Customer’s commitment to buy one or more Offers once, moving from placed to paid, fulfilled, and closed.
Order.cancelVerbCancel ends an Order before fulfillment and returns any payment in full.
Order.confirmVerbConfirm records the Customer’s sign-off on delivered work, which closes the Order and earns the Startup its fee.
Order.deliverVerbDeliver hands the finished work of a Service Order to its Customer and opens the acceptance window.
Order.disputeVerbDispute contests a delivered Order under its Outcome Contract and starts the remedy the contract names.
Order.fulfillVerbFulfill grants what an Order bought: Entitlements for software and data, a shipment for goods.
Order.payVerbPay settles an Order’s amount through the Startup’s payment account and posts the matching Entries.
Order.placeVerbPlace commits a Customer to buy an Offer once and records the Offer Version and price at that moment.
Order.refundVerbRefund returns all or part of an Order’s payment to the Customer and posts the reversing Entries.
Order.reviseVerbRevise sends delivered lines back for one counted revision, with the changes the Customer asks for.
Order.screenVerbScreen scores an Order’s payment before it is charged and allows, authenticates, holds or blocks it by the Startup’s risk Policy.
Order.startVerbStart checks a Service Order’s inputs against its brief, then moves it from intake to working and starts its deadline.
Organic shareMetricOrganic share is the share of new outside Customers whose first touch was not paid.
Organic socialPlayOrganic social turns facts and artifacts a Startup already has into posts from its disclosed agent accounts and the Studio’s shared accounts.
Organic visitsMetricOrganic visits counts the Visits a Startup’s Pages get each week from unpaid search and answer engines.
OrganizationNounAn Organization is an outside party as one Startup knows it, keyed by its domain, such as an employer or a vendor.
Organization.mergeVerbMerge joins a duplicate Organization into another, keeping every Contact, Deal and Event on the one that remains.
OutboundProcessOutbound reaches Prospects who match the ICP, with a legal basis for contact and within the touch Limit.
Outbound callingPlayOutbound calling phones local and small Organizations, using a voice Agent only where Consent is recorded and a Human where law requires one.
Outbound sequenceWorkflowOutbound sequence reaches Prospects who match the ICP, honoring every Suppression, and routes every reply.
Outcome confirmationControlEvery Order’s outcome is confirmed before it is billed, and a missed outcome is redone once.
Outcome ContractNounAn Outcome Contract is the terms on an Offer that warrant a Service’s result: done, acceptance, assurance, remedy, and earnings.
OutlookVenueOutlook is a email Venue.
Outside accountsCapabilityOutside accounts register the Company on platforms that verify businesses: app stores, ad networks, marketplaces and directories.
Outside paid OrdersMetricOutside paid Orders counts paid Orders from outside Customers in the window, net of refunds.
Outside paying CustomersMetricOutside paying Customers counts distinct outside Customers with at least one paid, unrefunded Order in the window.
Outside revenueMetricOutside revenue is revenue from Customers who share no owner, Studio account, Agreement or sibling chain with the Startup.
Owned followingPlayOwned following grows a niche newsletter, community and shared accounts in a Studio media Startup and lends its slots to siblings by expected value.
Owned newsletterPlayOwned newsletter grows a subscribed list with one fact and one Offer per issue, and suppresses subscribers silent for 90 days.
PageNounA Page is an addressable page of a Site, of a named type such as pricing, about one Thing or each member of a Collection.
Page task successMetricPage task success is the share of tested Visitors who finish a Page’s main task on the first try.
Paid listing conversionMetricPaid listing conversion is the share of claimed listings that pay for placement within the window.
Paid Media ManagerRoleThe Paid Media Manager runs paid Plays: bids and budgets per venue, creative rotation, ad policy, and conversions sent back to each venue.
Paid pilotPlayPaid pilot runs the Product on a buyer’s own sample in a sandbox and sets success criteria from the numbers the buyer saw.
Paid probeTest ladder rungPaid probe spends $100 on one ad venue to measure what a click and a Customer cost.
Paid searchPlayPaid search bids on Keywords that state intent and runs only while the first transaction’s margin exceeds its cost per first transaction.
Paid socialPlayPaid social runs Ads targeted by Audience instead of query, first as a pooled test and at scale only for messages that already won.
PartnerNounA Partner is an outside Organization that is party to an Agreement with a Startup, supplying it, distributing its Offers, or both.
Partner ManagerRoleThe Partner Manager signs and serves the outside Organizations that resell, refer, or integrate the Startup’s Products.
Partner-sourced revenueMetricPartner-sourced revenue is the revenue each month from Customers a Partner referred.
PartyNounA Party is a person or legal entity that can be a side of an Agreement or an Order, or hold rights.
Party screeningCapabilityParty screening checks who a counterparty is and whether a Startup may deal with them, from identity to sanctions and fraud signals.
Party.screenVerbScreen checks a Party against official registers and restricted-party lists and keeps the result as a Screening.
Patent filingsCapabilityPatent filings file provisional and full applications for the Company’s inventions, naming human inventors, and keep each one maintained.
Pay accuracyMetricPay accuracy is the share of pay runs that need no correction afterwards.
Pay billsWorkflowPay bills matches a new Bill to its Agreement, approves it within a Mandate, pays it on its due date and reconciles the payment.
Pay peopleWorkflowPay people pays every employee and contractor for the Period, with withholding and tax statements.
Pay RunNounA Pay Run is one pay period’s payroll for a Company: each employee’s gross pay, withholding, deductions and net pay, approved and paid together.
Pay runsSystemPay runs keeps each employee’s pay record, prepares every run with withholding and deductions, and posts it to the Ledger.
Pay suppliersWorkflowPay suppliers totals each Supplier’s confirmed work every week, holds amounts under open Disputes, pays the rest and sends a statement.
PayablesProcessPayables matches each Bill to its Agreement, gets it approved within a Mandate, pays it on its due date, and reconciles the payment.
Payment asksMetricPayment asks counts the distinct outside Contacts asked to pay a stated price in the window.
Payment railsCapabilityPayment rails move money as charges, refunds, payouts and transfers between connected accounts, so funds never rest with the platform.
Payment riskCapabilityPayment risk scores each charge before it runs and allows, authenticates, holds or blocks it by the Startup’s risk Policy.
Payment SourceNounA Payment Source is a card, bank debit or wallet a Customer saves with a Startup, held at Stripe and charged for Orders and Invoices.
PaymentSource.addVerbAdd saves a new Payment Source for a Customer through Stripe’s embedded form on the Startup’s Domain, and can make it the default.
PaymentSource.removeVerbRemove detaches a saved Payment Source so nothing charges it again, and keeps the record.
PayrollCapabilityPayroll pays employees on schedule, withholds and remits taxes, and files employer returns in every state where they work.
PayrollProcessPayroll pays every Human who works for the Startup, with withholding and tax statements.
Payroll SpecialistRoleThe Payroll Specialist pays every Human who works for the Startup on time, with the right withholding and tax statements.
PayRun.approveVerbApprove accepts a prepared Pay Run within the approver’s Mandate, books its cost, and schedules payment to land on the pay date.
PayRun.payVerbPay funds an approved Pay Run: net pay to each employee’s bank on the pay date, taxes and deductions to the payroll provider.
PayRun.prepareVerbPrepare computes one pay period’s gross pay, withholding, deductions and employer taxes for each employee, and holds the Pay Run for approval.
PayRun.voidVerbVoid sets aside a prepared Pay Run that is wrong, so a corrected one can be prepared; the record stays.
PendingFeedComponentPendingFeed lists Actions waiting out a delay window, each with its closing time and its pause, redirect, and cancel Verbs.
People LeadRoleThe People Lead staffs every Role: it names a default Agent for each and decides when a Role needs a Human.
People TeamTeamThe People Team staffs every Role: it names an Agent for each one, recruits the Humans the law or the Startup needs, and pays them.
PeriodNounA Period is one month of a Startup’s books, open until every Transaction reconciles, then closed and locked.
Period sign-offControlThe Finance Lead signs each locked Period as a Decision before its Statements reach anyone outside the Startup.
Period.closeVerbClose ends a month’s books once every Entry in the Period is reconciled, and makes its statements final.
Period.lockVerbLock seals a closed Period, so any later correction posts to the next open Period.
Period.recognizeVerbRecognize moves the revenue a Period earned out of deferred revenue, by the Startup’s revenue-recognition Policy.
PermissionNounA Permission is what a Role may do: a Verb on a Noun within a scope, optionally bounded by a Limit.
Permission decayControlEach night, Permissions a Worker left unused past their decay Setting narrow through an automatic low-stakes Change.
Permission wideningControlA Permission widens only through a merged Change with an Approval, never by direct edit.
PermissionsCapabilityPermissions grant each Role a Verb on a Noun in a scope, check every Action before it runs, and narrow unused grants nightly.
PerplexityVenuePerplexity is a search Venue.
PersonNounA Person is a human with one identity across every Startup; each Startup’s Contact is its own view of that Person.
PersonaNounA Persona is a named type of person with a job to do, such as a buyer, a seller, or an admin of an App.
PhoneLegal floor rowPhone requires a Person’s prior written Consent before a marketing call or text reaches a mobile number or uses an AI voice.
PhoneSystemPhone holds a Startup’s numbers and runs voice calls and SMS, with voice Agents, transcripts and handoff to a Human.
Phone numbersCapabilityPhone numbers give a Startup local, toll-free and mobile numbers, port existing ones, and register business messaging with carriers.
PinterestVenuePinterest is a social Venue.
Pivot reviewWorkflowPivot review weighs the Startup’s ambitions against its Evidence at a milestone and ends in one focus Decision.
PlayNounA Play is a named, repeatable strategy with the Metric it moves and its cost, run by a Startup as a Process.
Play MixNounA Play Mix is the set of Plays a Startup runs this week, each with its state, budget and stop rule, compiled weekly and versioned.
Play paybackMetricPlay payback is the days a Play takes for its Customers’ collected outside revenue to cover its spend and Worker cost.
Play-sourced CustomersMetricPlay-sourced Customers counts distinct outside paying Customers who arrived through a Play, not through the founder’s own network.
Play.applyVerbApply runs a Play across a Portfolio cohort, one wave at a time, measured as an Experiment.
PlayMix.compileVerbCompile builds the next Play Mix from the Demand Budget, each Play’s ledger and last week’s Acquisitions, and records the diff.
Point-in-time recoveryControlEvery namespace restores to any past moment from its kept record, and a restore test runs each week.
PolicyNounA Policy is a ruling a Startup declares on how its numbers are computed or its choices made, such as revenue recognition.
Policy approvalControlEvery Policy is a versioned definition, and the entity’s officer approves the Versions in force by Decision each period.
PortalNounA Portal is the signed-in part of a Site where each Customer orders, tracks delivery, accepts work, and pays, seeing only their own records.
PortfolioNounA Portfolio is a managed set a Thing allocates attention and money across, by membership: a Studio’s Startups, a Startup’s child Startups, or its Products.
Portfolio cross-sellPlayPortfolio cross-sell offers sibling Startups inside the Product and the bill, and routes each misfit Lead, with Consent, to the sibling that fits.
Portfolio networkVenuePortfolio network is a display Venue.
Portfolio.brakeVerbBrake stops one class of effects, such as sends, spend, publishes, or price changes, across a Portfolio query until it expires or is lifted.
Portfolio.liftVerbLift ends a brake before it expires, and the Actions it held resume their review and delay windows.
Positioning tournamentPlayPositioning tournament tests head-to-head, subcategory and new-category positionings as arms of one Experiment and writes the winner to the Story.
Positive reply rateMetricPositive reply rate is the share of Contacts enrolled in a Sequence who reply with interest.
PostNounA Post is something a Handle publishes, such as a thread or a short video, with the reach and replies it earns.
Post.publishVerbPublish sends a Post out through its Handle once every claim it states resolves to a live record.
Post.scheduleVerbSchedule puts a drafted Post on its Handle’s calendar for a set time.
Post.withdrawVerbWithdraw takes a published Post down from its venue and keeps the record, its reach and its replies.
Pre-merge catch rateMetricPre-merge catch rate is the share of breaking Changes stopped before they merge.
Pre-saleTest ladder rungPre-sale takes a refundable deposit on a reserve page, priced against what the ICP hires today.
Press inquiriesProcessPress inquiries answers journalists and analysts within a business day, from the press kit and the Startup’s records, as an agent.
PriceNounA Price is the amount, currency, unit, and tiers of an Offer, embedded in it; zero is a Price.
Price changeWorkflowPrice change raises or lowers what an Offer costs for new buyers only, after notice, and tests it only where traffic can read the result.
PriceTableComponentPriceTable lists a Product's Offers with their Prices and terms, and the Verb that buys each one.
PricingProcessPricing sets each Offer’s model, value metric, and Price, and changes Prices for new buyers only.
Prior lookupTest ladder rungPrior lookup reads what the Portfolio already learned about the same Product Template, Motion and state.
PrivacyProcessPrivacy answers every Person’s request about their data within the legal deadline.
PrivacySystemPrivacy declares each Purpose for personal data, records Consent, answers access requests, masks data on request, and publishes its privacy notices.
Privacy noticeControlEach Startup publishes a privacy notice that lists every Purpose it processes personal data for.
Privacy OfficerRoleThe Privacy Officer answers each privacy request within its legal deadline and keeps every Consent and Purpose on record.
Privacy registrationsCapabilityPrivacy registrations file the data-protection registrations and appoint the representatives the Company needs in each market it serves.
Privacy requestWorkflowPrivacy request finds every record about a Person, then exports, corrects, or restricts it within the legal deadline.
Privacy requestsControlEvery Person’s request to access, correct, export, object or erase is answered within its legal deadline.
Privacy requests on timeMetricPrivacy requests on time is the share of access and deletion requests answered within their legal deadline.
Privacy rightsLegal floor rowPrivacy rights answers each Person’s access, export, correction, objection, and deletion request within a month, recording opt-outs as Suppression.
ProblemNounA Problem is what an ICP struggles with, in their own words: how they solve it today and what it costs them.
Problem interviewsMetricProblem interviews counts Interviews held about the Problem with distinct outside ICP members in the window.
Problem.rankVerbRank orders Problems by revenue at stake, Evidence grade and effort, so the next Project addresses the top one.
Problem.suggestVerbSuggest records a Customer’s ask for something the Product lacks as Evidence on a Problem, with the asker attached.
ProcessNounA Process is a named, repeatable piece of business work, owned by a Team and run by one or more Workflows.
Process.enableVerbEnable turns a Process on for a Startup, so its Workflows start on their Triggers.
Process.pauseVerbPause stops a Process from starting new Actions; Actions already in progress finish.
Processing definitionsControlEvery Noun and Verb publishes its fields, types and effects, so each Interface processes data from one definition.
ProcureProcessProcure turns a need into a purchase: make or buy, upstream review, an Agreement, then spend within Limits and on to payables.
ProductNounA Product is what a Customer gets from a Startup, with a promise the Customer can rely on.
Product analyticsSystemProduct analytics turns the Visits and Events captured on every Domain and API into the conversion, activation and retention Metrics every Team reads.
Product definitionProcessProduct definition turns each Offer into the Nouns and Verbs that every Interface is generated from.
Product HuntVenueProduct Hunt is a launch site Venue.
Product LeadRoleThe Product Lead decides what the Startup builds next and owns each Product’s definition, list Price, and packaging.
Product planningSystemProduct planning groups feature-request Issues toward Goals, ranks them, and publishes what ships next.
Product TeamTeamThe Product Team decides what gets built and why: Product definitions, list Prices and packaging, the build list, and the Site’s Pages for each ICP.
Product TemplateNounA Product Template is a reusable definition of one kind of Product: what it sells, who supplies the work, who buys, and how it earns.
Product-led growthPlayProduct-led growth gives away a metered slice of a digital Product, a free tool or templates, and prompts the upgrade on a usage event.
Programmatic SEOPlayProgrammatic SEO generates one Page per entity, place, comparison or question from structured data, and indexes only Pages that carry a unique fact.
ProjectNounA Project is a body of work toward a Goal: its Tasks and Issues, a start, and a target date.
ProjectsSystemProjects tracks each body of work toward a Goal: its Tasks and Issues, start and target date, triage and assignees.
Promote winnersPlayPromote winners moves a message that won on free placements to a paid Ad with a Hypothesis, a stop rule and the minimum budget.
ProofNounA Proof is the sealed result of one Control test: the Events it read, the root it checked them against, and every exception.
ProspectNounA Prospect is a person or Organization a Startup found but who has never engaged, held with the legal basis for contact.
Prospect.engageVerbEngage records a Prospect’s first reply or raised hand and makes it a Lead that keeps its Acquisition.
ProspectingSystemProspecting finds Prospects who have never engaged, verifies how to reach each one, and records the legal basis for contacting them.
ProspectorRoleThe Prospector runs outbound: it builds lawful Prospect lists, enrolls Contacts in Sequences, and routes every reply.
Provider wiringProcessProvider wiring connects a new Startup to the default provider of every capability it uses.
Public contentLegal floor rowPublic content keeps a copyright agent, a notice form, a takedown path, and a repeat-infringer policy on every Product that publishes what Customers write.
PublicationNounA Publication is the branded package a Startup’s Customers use: Domain, Interfaces, packages, docs and Portal, compiled from its Brand and a Version.
Publish contentWorkflowPublish content ships the week’s Pages, answers, and data reports, each built from the Startup’s records.
Publish termsWorkflowPublish terms drafts and publishes the Startup’s terms, privacy notice, and Consent rules, which launch requires.
PurposeNounA Purpose is a named reason personal data is processed, with a lawful basis per jurisdiction.
Purpose limitationControlEvery field carries a data class, and a personal or confidential field is readable only for a Purpose it declares.
Quality LeadRoleThe Quality Lead verifies every Team’s checks and gives every Change a verdict, never an Approval.
Quality TeamTeamThe Quality Team checks all work: the checks inside each Process, every outbound Message, and every money move, with verdicts, never Approvals.
QuestionNounA Question is what a pending Action asks a Party, a Role, or a Worker before it resumes, kept on the Action with its answer.
QuoteNounA Quote is a priced proposal of one or more Offers to one buyer, valid until a date, accepted into an Order.
Quote.acceptVerbAccept takes a sent Quote before it expires, turning one-time lines into an Order and recurring lines into a Subscription.
Quote.declineVerbDecline records the buyer’s refusal of a sent Quote, with the reason in their words.
Quote.expireVerbExpire closes a sent Quote that reached its validUntil date unaccepted; it never converts afterward.
Quote.requestVerbRequest asks a Startup for terms on one or more Offers, with the volume, term or scope wanted.
Quote.sendVerbSend presents a drafted Quote to its buyer and freezes its lines, total and payment terms.
Quote.supersedeVerbSupersede replaces a sent Quote with a newer one on the same Deal; only the newest Quote can be accepted.
QuotesSystemQuotes drafts priced proposals of one or more Offers to one buyer within Limits and turns each accepted Quote into an Order.
QuotingProcessQuoting prices each Deal from list Price, inside the discount Limit, with terms ready to sign.
Rate limitsCapabilityRate limits check each call against its Limits before it runs and count its usage into Meters after, exactly once.
ReadoutNounA Readout is an Experiment’s result per Variant on its Metric, with the sample size, the interval, and how far the number can be trusted.
RealtimeCapabilityRealtime pushes Events, Messages and record changes to connected Apps and agents as they happen, resumable from a cursor.
Reconciliation completenessControlA Period locks only when every Transaction in it reconciles to Entries.
RecordingNounA Recording is the replay of one Visit or one agent browser session, masked at capture.
Records of processingControlRecords of processing render for any date from field data classes, Purposes, recipients and retention.
Recovery ObjectiveNounA Recovery Objective sets how much data one Capability may lose and how fast it returns, proven by a restore drill on a cadence.
RecoveryObjective.drillVerbDrill restores one Capability’s records into an isolated namespace and records whether the restore met both objectives.
Recruit supplyWorkflowRecruit supply adds credentialed Suppliers when booked capacity runs short and calibrates each on graded sample work.
RecruiterRoleThe Recruiter finds the Humans a Startup needs, from licensed reviewers to a cofounder, through paid work trials, never interviewing.
RecruitingCapabilityRecruiting sources, screens and places employees and contractors for a Startup, and reports whether each placement lasted.
Recurring billingCapabilityRecurring billing charges Subscriptions on Stripe Billing, with trials, proration, metered usage, retries and dunning, while db.sb stays the record.
RedditVenueReddit is a community Venue.
ReferralNounA Referral is a Contact, Customer, or Partner sending a Lead to a Startup, with any reward it earns.
Referral shareMetricReferral share is the share of new outside Customers who arrived through a Referral.
ReferralsSystemReferrals records each Contact, Customer or Partner sending a Lead or Customer to a Startup, and pays the reward its Agreement promises.
Registered agentCapabilityRegistered agent accepts legal process and state mail for the Company wherever it registers, and routes each item within the hour.
RegistrationNounA Registration is one person’s place at a Gathering: invited, requested, or waitlisted, then registered, then attended or no-show.
Registration.admitVerbAdmit gives the next Contact in line a place at a Gathering when one frees up or its capacity rises.
Registration.approveVerbApprove gives a requested place at a Gathering to the Contact who asked, or a place in line when the Gathering is full.
Registration.attendVerbAttend records that a registered Contact joined the Gathering; an online room calls it on join.
Regulated goodsLegal floor rowRegulated goods refuses any Startup that sells alcohol, tobacco, vapes, cannabis, firearms, or controlled substances.
RelationshipNounA Relationship is a standing Action between two Things, read in the present tense and typed by a Verb whose forms give its reverse.
ReleaseProcessRelease takes each reviewed Change to all traffic in stages, with automatic revert.
Release a changeWorkflowRelease a change merges a Change that passed its verdict and deploys it in stages, reverting automatically on a guardrail breach.
Reliability EngineerRoleThe Reliability Engineer keeps every Interface up: it reads monitors, restores the Interface when an incident opens, and fixes the cause.
Renew a licenseWorkflowRenew a license prepares each renewal before the license expires, gets the owner’s signature where required, and records the new expiry.
RenewalNounA Renewal is the Deal for a term Subscription’s next term, opened before the term ends and closed renewed, expanded, contracted, or churned.
Renewal noticeWorkflowRenewal notice tells each Customer on a term of a year or longer the date, Price and cancel link before it renews.
Renewal.openVerbOpen starts the Renewal for a term Subscription before its term ends, with a usage review and any notice the legal floor requires.
RenewalsLegal floor rowRenewals discloses renewal terms before payment, takes a separate yes, reminds before yearly renewals, and cancels online in as few steps as signup.
Repeat purchase rateMetricRepeat purchase rate is the share of outside Customers who place a second paid Order within 90 days of their first.
RepeatableLifecycle stateRepeatable is the state of a Startup whose Customers arrive, pay, and stay, while its work runs without its founder.
ReportsSystemReports arranges saved Metric queries into Dashboards, weekly reviews and investor updates, delivered on a schedule and watched for thresholds.
RepositoriesSystemRepositories holds a Startup’s code and definitions in db.sb, with branches, Changes, checks and Versions.
ResearcherRoleThe Researcher learns from what buyers do: it asks one question at a signal and grades every piece of Evidence by behavior.
ReserveComponentReserve records a Visitor committing to an Offer before it ships, with an optional deposit, as Evidence for its Hypothesis.
Reserve dropPlayReserve drop opens refundable deposits for 72 hours after one creator post and moves the Startup to Building only if deposits cross the entry check.
Reserved ActNounA Reserved Act is a Verb the law reserves to the holder of a named Credential, so its Function is always human.
ResidencyCapabilityResidency pins where a namespace stores and processes its records, Files and analytics, set per Startup or per Tenant.
Resolution timeMetricResolution time is the median business hours from a Conversation’s first Message to a resolution that held for 7 days.
Resolve an incidentWorkflowResolve an incident restores the Interface, fixes the cause, and publishes a postmortem with the Change that prevents a repeat.
Restore drills passedMetricRestore drills passed is the share of restore drills that met both recovery objectives.
ResumeProcessResume returns a dormant Startup to Live: it re-runs the Live checks, reopens Offers, and restarts its Workflows.
RetargetingPlayRetargeting shows Ads only to an owned Audience of past Visitors, capped at three impressions per Person per day.
RetentionProcessRetention keeps Customers by catching silence early, saving once, and winning back once.
Retention restrictionControlWhen a Purpose’s retention ends, its records stay kept forever and every read of them is restricted.
Return on ad spendMetricReturn on ad spend is the revenue from paid Campaigns divided by their spend.
Revert by queryControlContainment revokes the compromised token or freezes the Worker, then reverts every Event written under it as one Change.
ReviewNounA Review is one person’s rated evaluation of a Product, Offer or Brand, shown on a Site or an outside venue and mirrored from there.
Review a contractWorkflowReview a contract compares a new Agreement with the Startup’s fallback positions and returns a signable draft.
Review an upstreamWorkflowReview an upstream checks a new provider’s security, privacy terms and continuity before first use, and sets the date it is reviewed again.
Review requestsPlayReview requests ask each Customer for a review at a delivered outcome, on the venue the Startup most needs, and show consented reviews.
Review turnaroundMetricReview turnaround is the median hours from an Action entering review to its verdict.
Review.publishVerbPublish shows a Review on the Startup’s Pages with its rating counted, whatever the rating.
Review.removeVerbRemove takes a Review down for good when its author or its venue asks; the record is kept.
Review.withholdVerbWithhold keeps a Review off display for one of five reasons, none of them its rating or its tone.
ReviewerRoleThe Reviewer checks every outbound Message and money move at medium stakes or above before its delay window closes.
ReviewsSystemReviews shows each Person’s evaluation of a Product, Offer or Brand where evaluations are shown, requested, moderated and mirrored from elsewhere.
RiskNounA Risk is something that could harm a Startup or a Portfolio, scored by likelihood and impact, and treated, accepted, or closed.
Risk AnalystRoleThe Risk Analyst screens for fraud and abuse, holds suspect Parties, and keeps dispute rates under their Limits.
Risk assessmentControlAgents prepare each period’s risk assessment from Incidents, Issues and Changes, and the entity’s officer accepts it by Decision.
Risk assessmentProcessRisk assessment scores every open Risk each quarter, links each to the Controls that treat it, and sends the result to an officer to accept.
Risk.acceptVerbAccept records an officer’s signed Decision to carry a Risk untreated until its next review.
Risk.assessVerbAssess scores a Risk’s likelihood and impact from the Startup’s records and sets its next review date.
Risk.closeVerbClose ends a Risk that can no longer happen and keeps it, with its scores and treatments, forever.
Risk.treatVerbTreat links a Risk to the Controls that lower it and records the score it should reach.
RoleNounA Role is a seat that owns a set of work and holds the Permissions to do it, filled by a Human or an Agent.
Role ReviewNounA Role Review is a dated check of one Role against its contract: its results, its standards and its autonomy rung.
Role reviewProcessRole review checks every filled Role against its contract each week and turns each missed result into a Decision.
Role structureControlEvery Worker sits in a Role on a Team, and every Role publishes its responsibilities, Permissions and accountable lead.
Role.reviewVerbReview checks one Role against its contract for a period and records a Role Review.
Role.staffVerbStaff fills a Role with a Worker, human or agent, who then performs the Role’s Verbs under its Permissions.
Role.vacateVerbVacate takes the Worker out of a Role, and the seat’s Tasks route to the Role it escalates to until a new Worker is staffed.
Route a callWorkflowRoute a call answers every call, sends the caller to the Role they need, and takes a message with a callback time otherwise.
Run a tryoutWorkflowRun a tryout pays a Candidate for real work from the Role’s backlog, graded blind against the incumbent Agent’s run of the same Tasks.
Run an experimentWorkflowRun an experiment fixes its threshold and sample before it starts, holds a control arm, and ends in one recorded Decision.
Run besidePlayRun beside does a buyer’s work in parallel with their current tool and shows the daily difference until it reaches zero.
RunwayProcessRunway tells the Founder every week whether the Startup reaches profit before its cash runs out.
Runway daysMetricRunway days is the days of cash left at the average net burn of the last 90 days.
SaaSProduct TemplateSaaS adds an App for people to Headless SaaS, sold as a Subscription per seat, with onboarding to first value.
Sales closingCapabilitySales closing works Deals with agents and closes them with people, from qualified Lead to signed Order.
Sales EngineerRoleThe Sales Engineer answers each Lead in writing at once, runs the buyer’s own sample in a sandbox, and sends a click-to-sign Quote.
Sales LeadRoleThe Sales Lead turns qualified demand into Customers: it owns every Deal, every Quote, and the enterprise terms on every Startup.
Sales taxLegal floor rowSales tax registers the Company in each US state whose economic-nexus threshold its sales cross, then collects and files on every taxed charge.
Sales TeamTeamThe Sales Team turns demand into Customers: it answers every Lead, wins enterprise Deals, and runs outbound prospecting.
SalesBuilderProductSalesBuilder finds, wins, and keeps the Customers of a Startup through its Offers.
Salesforce AppExchangeVenueSalesforce AppExchange is a marketplace Venue.
SanctionsLegal floor rowSanctions blocks checkout from comprehensively sanctioned regions and screens every payee against OFAC lists before paying them.
SandboxesCapabilitySandboxes run untrusted or generated code in isolated, leased machines, from millisecond scripts to full builds.
Save and win backWorkflowSave and win back makes cancelling one step, asks one question, sends an export, and tries once to win the Customer back.
Save rateMetricSave rate is the share of outside Subscriptions marked ending in the window that the Customer kept before the period closed.
ScaleLifecycle stateScale is the state of a Startup that compounds: Customers stay and expand, demand comes from several sources, and margins hold.
SchedulesCapabilitySchedules start Actions and Workflows at set times, on recurring rules and on business-hours calendars.
SchedulingSystemScheduling books Meetings between Workers and Contacts from shared availability and keeps the notes, Decisions and Tasks they produce.
Screen an OfferWorkflowScreen an Offer tags its Reserved Acts, regulated data, and required Credentials, and holds it while any Credential is missing.
ScreeningNounA Screening is one check of a Party against official registers and restricted-party lists, with each list’s version, any matches and the outcome.
ScreeningProcessScreening tags the legal floor of every Offer and withdraws any Offer the Startup cannot lawfully deliver.
SDKInterfaceThe SDK is the typed client $ that calls every Verb as $.Noun.verb(input), in any Mode, scoped by $.with.
SearchCapabilitySearch answers keyword, semantic and hybrid queries across a namespace, indexes every write, and returns only what the caller may read.
Seat coverageMetricSeat coverage is the share of awake Roles with a Worker seated in them.
SecretNounA Secret is a named credential stored write-only per environment and filled into a call at run time, never read back by a Worker.
Secret rotationControlEvery secret rotates within its maximum age, and a leaked secret is revoked within one hour of detection.
Secret.revokeVerbRevoke ends a Secret so no call fills it again; the record and its history stay.
Secret.rotateVerbRotate replaces a Secret’s value, and calls already running finish on the old one.
Secret.storeVerbStore writes a Secret’s value for one environment; the value is never returned by any Interface.
SecretsCapabilitySecrets hold keys and outside credentials, scoped, rotated and audited, injected at call time and never shown to agents.
SecuritiesLegal floor rowSecurities requires a board vote to issue equity and a person’s own representations on every SAFE, stock purchase, vesting agreement, and option grant.
SecurityProcessSecurity keeps every Permission earned, every secret fresh, and every access recorded.
Security EngineerRoleThe Security Engineer protects identity, secrets, and access: unused Permissions decay nightly, and it refuses any unrecorded widening.
Security reviewsCapabilitySecurity reviews answer buyer security questionnaires and readiness reviews from a Startup’s Evidence, so no one gathers screenshots.
Segregation of dutiesControlThe seat that creates a payee or a Bill never approves its payment, counted by seat, not by agent identity.
SellLifecycle stateSell is the state of a Startup whose owner has agreed to sell it, with its Brand, domain, Customers, and records.
SellProcessSell runs a Startup’s sale: diligence through a scoped read grant, the Agreement, then Brand, domain, Customers, and records transferred.
Send a quoteWorkflowSend a quote sets a Deal’s Quote from list Price inside the discount Limit and answers its security questionnaire.
SEOSystemSEO tracks the Keywords and AI prompts a Startup’s Pages target, where they rank, which links point at them, and which answers cite them.
SequenceNounA Sequence is a timed series of steps run for one Contact at a time: send a Message, wait, branch, or stop.
SequencesSystemSequences runs timed, branching series of Messages and Tasks for one Contact at a time, inside designed Funnels.
ServiceNounA Service is a Product that warrants an outcome, delivered by Agents and Humans under an Outcome Contract.
Service deliverySystemService delivery runs each job to its Outcome Contract: steps, oversight per Verb, delivery, acceptance, remedy and proof.
ServiceBuilderProductServiceBuilder builds the service Products a Startup sells, delivered by Agents.
Services-as-SoftwareProduct TemplateServices-as-Software sells a warranted outcome that Agents deliver end to end under an Outcome Contract, billed only once accepted.
SettingNounA Setting is a configurable value a Thing inherits from its nearest holder, Studio to Startup to Product, unless it sets its own.
ShareNounA Share is a unit of ownership in a Company, of one class, held by one Holder.
Share.issueVerbIssue records new Shares of one class to a Holder under a board-approved Agreement, with the certificate or book entry.
Share.transferVerbTransfer moves Shares from one Holder to another under a signed Agreement, within the Company’s transfer restrictions.
ShippingProcessShipping delivers the most valuable Change every day and prunes what nobody uses every week.
Shopify App StoreVenueShopify App Store is a marketplace Venue.
Signal expansionPlaySignal expansion turns a Customer’s hiring or a champion’s job change into an expansion Offer, a save, or a warm Sequence at the new Organization.
Signal interviewWorkflowSignal interview asks a new Customer one question about past behavior at the moment of acceptance and grades the answer.
SignInComponentSignIn signs a person in to a Startup by the method its signup Setting names, on the Startup’s own Domain.
SigningCapabilitySigning binds each signature to a fingerprint of exactly what the signer read, then seals the File with its signing record.
Silence watchWorkflowSilence watch finds Customers who stopped using a Product and reaches out once before they cancel.
Single capabilityTest ladder rungSingle capability ships the one capability the approach rests on and measures use.
Single humanOperating modelSingle human is the operating model with one Human, a working CEO or a passive board chair, and Agents in every other Role.
Single sign-on rungPlaySingle sign-on rung turns on single sign-on for a buyer that asks and quotes the Price tier that includes it.
SiteNounA Site is a website as a Thing: its Pages, navigation, and Brand, served on one or more Domains.
Site.publishVerbPublish puts a Site’s current Pages live on its Domains, under its Brand.
SiteBuilderProductSiteBuilder builds and serves the site of a Startup under its Brand.
SitesSystemSites keeps each Site with its Pages, navigation and Brand, served on one or more Domains, with previews, redirects and rollbacks.
SkillNounA Skill is a capacity a Worker has at a level, such as negotiation or programming, that Roles require.
Slack MarketplaceVenueSlack Marketplace is a marketplace Venue.
Smoke pageTest ladder rungSmoke page publishes an Offer at its real Price before it delivers and counts who tries to accept.
Smoke testPlaySmoke test puts an Offer up at its real Price before it delivers and counts who tries to accept it.
SocialSystemSocial publishes posts from a Startup’s own accounts on a calendar and collects the replies and mentions they draw.
SoftwareNounSoftware is a Product a Customer uses through Interfaces, from a headless API to a full App.
SoftwareBuilderProductSoftwareBuilder builds the software Products a Startup sells: APIs, apps, SDKs, and MCP servers.
Solo SaaSStartup TemplateA Solo SaaS has one Human founder and Agents in every other Role, selling SaaS and its Headless SaaS to businesses and people.
Sort mailWorkflowSort mail reads each scanned piece of mail, routes legal mail within the hour, deposits checks, and forwards or shreds the rest.
SourceNounA Source is something a Product draws on to keep its promise but did not build: owned, wrapped, or recruited.
Spam rateMetricSpam rate is the share of delivered Messages from a Domain that recipients report as spam, as mailbox providers report it.
Spend managementSystemSpend management controls money going out: budgets, bills, expenses and cards issued on Stripe, each paid against Limits and spend states.
SplitsLegal floor rowSplits settles each charge line owed to another Party directly to that Party, so money held for others never sits on the Company’s balance.
SponsorshipsPlaySponsorships buy one placement in a newsletter, podcast or channel the ICP already reads, with a coded link, rebooked only on measured payback.
SSO ConnectionNounAn SSO Connection links a Customer’s own identity system to its Tenant, so the Customer’s people sign in through it.
SSOConnection.activateVerbActivate turns an SSO Connection on after a test sign-in passes, so the Tenant’s people sign in through it.
SSOConnection.deactivateVerbDeactivate turns an SSO Connection off, so nobody signs in through it; its configuration is kept.
Stack OverflowVenueStack Overflow is a community Venue.
Staff rolesWorkflowStaff roles names a default Agent for every Role in a new Startup and records which Roles a Human fills.
StaffingProcessStaffing fills every Role in a Startup with an Agent by default and a Human where one is required.
StandardNounA Standard is a spec an Interface conforms to, so a Startup may publish its Product’s Verbs in a shape outside callers already use.
Standard-terms shareMetricStandard-terms share is the share of signed Agreements that keep the Startup’s Template with no change.
StandingLegal floor rowStanding keeps each Company in good standing with annual reports, franchise tax, and a registered agent in every state it is formed or registered.
Start the remedyWorkflowStart the remedy holds the fee on a disputed Service Order and runs the Outcome Contract’s remedy: redo, refund, or credit.
Starter setupsPlayStarter setups give a new Customer three ranked, working setups copied from ones other Customers share.
StartupNounA Startup is the smallest business that can be moved, promoted, or sold on its own, with its own Products, Offers, Customers, and P&L.
Startup TemplateNounA Startup Template is an operating model, one or more Product Templates, and the Motions they sell through, which a new Startup starts from.
Startup.advanceVerbAdvance moves a Startup to its next Lifecycle state once every entry check of that state passes.
Startup.buildVerbBuild provisions the Systems, Sites and Interfaces a Startup’s definition declares, and moves the Startup to Building.
Startup.claimVerbClaim binds a provisional Startup to a verified owner, which enables payments and every Verb that moves money.
Startup.cloneVerbClone copies a Startup’s definition into a new Startup once, with no link back to the source.
Startup.graduateVerbGraduate moves a Startup to a Company of its own, with its Customers, Domains and records intact.
Startup.holdVerbHold keeps a Startup running in its current Lifecycle state with no new investment from the Studio.
Startup.importVerbImport builds a new Startup from an existing business’s definition: its Offers, Pages, Nouns and Processes.
Startup.launchVerbLaunch puts a Startup live on its domain, serving its Offers to Customers.
Startup.pauseVerbPause moves a Startup to Dormant: its scheduled Workflows stop, and its Sites and records stay in place.
Startup.pivotVerbPivot records a Decision that moves a Live Startup back to Building under a new Founding Hypothesis version.
Startup.readVerbRead compiles a Startup’s records into one scoped room, such as a diligence room, with every number citing its Proof.
Startup.resumeVerbResume returns a Dormant Startup to the Lifecycle state it held when it paused.
Startup.sellVerbSell transfers a Startup, with its Customers, Domains and records, to a buyer under a signed Agreement.
StartupBuilderProductStartupBuilder turns an Idea into an operating Startup with SiteBuilder, SoftwareBuilder, ServiceBuilder, and SalesBuilder.
startups.newProductstartups.new creates a Startup from one sentence and opens it in startups.studio.
StartupTemplate.extendVerbExtend adds a Startup Template to a Startup’s bases, pinned to a Version, so the Startup inherits its definition.
StartupTemplate.promoteVerbPromote moves one Startup’s refinement into a Startup Template, so every Startup that extends it inherits the refinement.
StartupTemplate.upgradeVerbUpgrade moves a Startup to a newer Version of a Startup Template it extends, through a Change it can review.
StateBadgeComponentStateBadge shows a record’s lifecycle state in one word, colored by whether it is open, waiting, done or stopped.
StatementNounA Statement is a report computed from Entries for one Period under a Policy, such as a P&L, a balance sheet or a payout statement.
Status pagesSystemStatus pages publishes the health of each Product and opens an Incident when a check fails, updating subscribers until it resolves.
StorageCapabilityStorage keeps the bytes of every File, addressed by content hash, while the File record lives in the database.
StoryNounA Story is the customer narrative for one ICP, compiled from its Founding Hypothesis and Interview quotes, never written by hand.
StrategistRoleThe Strategist runs the Weekly review: it reads the one number, finds the leakiest step, and proposes one change.
StrategyProcessStrategy keeps the Startup’s ambitions, focus, and positioning true to its Evidence.
Student recordsLegal floor rowStudent records uses education records from a school only for that school’s purpose, under its control, and never sells or advertises with them.
StudioNounA Studio is an organization that builds Startups, holds them through Companies, and runs Plays across its Portfolio.
SubscriptionNounA Subscription is a Customer’s standing acceptance of an Offer, billed each Period until canceled.
Subscription.keepVerbKeep takes back a cancel before the period closes, so the Subscription renews on its date at the same terms.
Subscription.pauseVerbPause stops billing and Entitlements on a Subscription until a date, without ending it.
Subscription.renewVerbRenew starts a Subscription’s next period and bills it at the Offer Version the Customer accepted.
Subscription.resizeVerbResize changes how many units a Subscription holds and prorates the current period.
Subscription.resumeVerbResume restarts billing and Entitlements on a paused Subscription before its pause ends.
Subscription.switchVerbSwitch moves a Subscription to another Offer and prorates the current period.
Subscription.unsubscribeVerbUnsubscribe ends a Subscription at the close of its current period, and the Customer keeps access until then.
SuccessSystemSuccess moves each Customer to value and keeps them: onboarding checklists, health scores, renewals, saves and win-backs.
Success ManagerRoleThe Success Manager keeps Customers: it catches silence early, rescues once, makes cancelling one step, and wins back once.
SupplierNounA Supplier is a Person or Company that delivers work through a Startup’s human supply: recruited, credentialed, and paid out.
Supplier bank detailsControlBank details a Startup enters in a Customer’s supplier portal always match its bank account record.
Supplier onboardingSystemSupplier onboarding recruits Suppliers: applications, identity and background checks, tax details, Agreements and a first assignment.
Supplier payoutsProcessSupplier payouts pays each Supplier for confirmed work every week, holds amounts under open Disputes, and sends each one a statement.
SupplyProcessSupply keeps enough credentialed Suppliers booked to meet demand and suspends any whose Credential lapses.
Supply ManagerRoleThe Supply Manager recruits, verifies, calibrates, and pays the Suppliers a Startup’s human supply depends on.
SupportProcessSupport answers every Conversation from the record in one Thread and fixes causes, not symptoms.
SupportSystemSupport answers Conversations with Customers across email, chat and API, and links each reported bug or request to an Issue.
SuppressionNounA Suppression is an address a Company never sends commercial Messages to, read before every send from any of its Startups.
SurveyNounA Survey is a Form sent to measure, such as NPS or CSAT, whose answers become Metrics and Evidence.
SurveysSystemSurveys measures sentiment, such as NPS, CSAT and the product-market-fit question, and turns every answer into Metrics and Evidence.
SweepstakesLegal floor rowSweepstakes runs every prize promotion with no purchase necessary, published official rules, and registration where large prizes require it.
Switch kitPlaySwitch kit wins a named rival’s Customers with versus Pages, an importer, a switching Offer, rival-term Ads and outbound to its users.
Sworn filingsLegal floor rowSworn filings give every tax return, sworn statement, and declaration under penalty of perjury to an officer who signs it.
Sync success rateMetricSync success rate is the share of Integration syncs that finish without an error on the first attempt.
SystemNounA System is the headless software for one job, such as CRM or billing, that every Startup runs on shared data.
System descriptionControlEach entity’s system description renders from its Products, Systems, Roles, Processes and data classes, and re-renders on every Change.
Take a whistleblower reportWorkflowTake a whistleblower report acknowledges a report within seven days, investigates it outside management, and answers the reporter within three months.
TakedownsProcessTakedowns removes material named in a valid notice, tells the poster, restores it on a counter-notice, and tracks repeat infringers.
TaskNounA Task is an Action waiting on a Worker, with an assignee, a due time, and a place in that Worker’s inbox.
Task-bound accessControlAn agent Worker acts with a token scoped to its Role’s Permissions and its Task’s Nouns, expiring with the Task or Mandate.
Task.assignVerbAssign gives a Task to a Worker, human or agent, and places it in that Worker’s worklist.
Task.claimVerbClaim takes an offered Task from a shared queue or a handoff and makes the calling Worker its assignee.
Task.completeVerbComplete marks a Task done and resumes the Action that waited on it.
Task.delegateVerbDelegate passes a Task to another Role along a declared handoff and keeps its history.
Task.escalateVerbEscalate moves a Task to the Role its current Role escalates to, with the reason attached.
Task.nextVerbNext returns the oldest open Task the calling Worker’s Roles may claim, without claiming it.
Task.returnVerbReturn hands an offered Task back to its sender, unchanged, with the reason the receiver cannot take it.
TaskInboxComponentTaskInbox lists the Tasks, Approvals, and pending Actions waiting on one reader, ranked by when each window closes.
TaxSystemTax calculates and collects sales tax and VAT, tracks registrations, and prepares every return and information return.
Tax calculationCapabilityTax calculation computes and collects sales tax and VAT on every Order with Stripe Tax, on the Startup’s own account as seller of record.
Tax filingWorkflowTax filing tracks sales against each jurisdiction’s threshold at the entity total and registers and reports once one is crossed.
Tax filingsCapabilityTax filings prepare, sign, file and pay the Company’s income, franchise, sales and information returns on time in every jurisdiction.
Tax IDsCapabilityTax IDs obtain the Company’s employer number, state tax accounts and sales tax registrations wherever it must collect or withhold.
Tax preparersLegal floor rowTax preparers has a preparer with a PTIN sign every return prepared for pay, and only an enrolled agent, CPA, or attorney represent a taxpayer.
Taxpayer dataLegal floor rowTaxpayer data uses tax return information only for the service the taxpayer asked for, and for anything else only with signed Consent.
TeamNounA Team is a named group of Roles under one owner; every Startup starts with eleven default Teams.
Technical win rateMetricTechnical win rate is the share of Deals with a technical evaluation in which the buyer’s test passes.
TelecomLegal floor rowTelecom sells calling, messaging, or numbers to Customers only through a licensed carrier upstream that files and pays into universal service.
TelephonyCapabilityTelephony places and answers voice calls and sends text messages from a Startup’s numbers, honoring Consent and opt-outs.
TemplateNounA Template is reusable Content with variables, filled from Things in the graph and authored as MDX, rendering a Message, Document, or Page.
Template.extendVerbExtend adds a Template to a Startup’s bases, pinned to a Version, so the Startup inherits its definition.
Template.promoteVerbPromote moves one Startup’s refinement into a Template, so every Startup that extends the Template inherits it.
Template.upgradeVerbUpgrade moves a Startup to a newer Version of a Template it extends, through a Change it can review.
TenancyCapabilityTenancy isolates each Customer in its own Tenant inside a Startup namespace, from records and keys to Limits.
TenantNounA Tenant is the partition of a Startup’s data that belongs to one Customer.
Tenant dataLegal floor rowTenant data keeps content a Tenant writes about others under a click-accepted DPA, never mined and never shared beyond that Tenant.
Tenant.inviteVerbInvite asks a Person to join a Customer’s Tenant, and resizes the Subscription when the Offer prices per member.
Tenant.pinVerbPin moves a Tenant’s keys to another API version, or to latest, once a call with its test key passes there.
Tenant.provisionVerbProvision creates a Customer’s Tenant in a Startup’s App, holding that Customer’s records apart from every other.
Tenant.requestSetupVerbRequestSetup sends a Customer’s admin a link to connect their own sign-in, directory or verified domain to the Tenant.
TenantSwitcherComponentTenantSwitcher lists the Tenants the signed-in person belongs to and switches the App to the one chosen.
TesterRoleThe Tester runs the synthetic paying stranger and replays known-good runs against every Change before it merges.
ThemeNounA Theme is the design tokens of a Brand, its color, type, spacing, radius, and motion, that every Component reads when it renders.
ThingNounA Thing is an instance of one or more Nouns, with an identity, a current state, and the union of their properties.
Thing.relateVerbRelate links two Things by a Relationship their Nouns declare, readable from both ends at once.
Thing.resolveVerbResolve finds the one Thing of a Noun that matches given properties, or creates it, and says which it did.
Thing.shareVerbShare grants a person, a Role or a guest Verbs on one record and everything it contains.
Thing.unrelateVerbUnrelate ends a Relationship between two Things; the link stays in history and reads back at any earlier moment.
ThingDetailComponentThingDetail shows one Thing's properties and Relationships, and only the Verbs the reader may call on it now.
ThreadNounA Thread is a set of Messages replying to one another inside a Channel.
TikTokVenueTikTok is a social Venue.
Time to first callMetricTime to first call is the median seconds from a Customer’s first key, or first keyless test call, to their first successful Action.
Time to first valueMetricTime to first value is the median days from a Customer’s first payment to their first finished core task.
Time to hireMetricTime to hire is the days from opening a Role to a Human’s signed engagement.
TimelineComponentTimeline lists a Thing's Actions and Events oldest first, keeping delivery and acceptance as separate steps.
ToolNounA Tool is a Verb as a Worker reaches it through an Interface, under one name on every Interface.
TrackingLegal floor rowTracking holds non-essential cookies, session recordings, and company identification for EU and UK Visitors until they give Consent.
Trademark filingsCapabilityTrademark filings clear, file, prosecute and renew the Company’s marks, and watch for conflicting filings.
TransactionNounA Transaction is money moving on a payment rail, such as a charge, a payout, or a transfer, reconciled to Entries.
Transaction.attachVerbAttach matches a receipt File to a card Transaction, or flags the Transaction when no receipt arrives in time.
Transaction.categorizeVerbCategorize codes a Transaction to an account in the chart by the Startup’s Policy and flags a low-confidence code for review.
Transaction.reconcileVerbReconcile matches a Transaction on a payment rail to the ledger Entries it settles.
TreasurerRoleThe Treasurer manages cash: it pays Suppliers and Partners, keeps spend inside each envelope, and reports the default-alive line weekly.
TreasurySystemTreasury holds a Startup’s cash accounts and balances on Stripe, moves money between them, and forecasts runway.
Trials and plan changesProcessTrials and plan changes converts each free trial to paid on its terms and moves a Customer between Offers with the period prorated.
TriggerNounA Trigger is what starts a Workflow: an Event, a schedule, or a Thing entering a state.
Trust and safetyProcessTrust and safety stops fraud and abuse before they reach money, Messages, or other Customers.
Trust and safetySystemTrust and safety screens accounts, posts and Transactions for fraud and abuse, and acts on each report by stated rules.
Trust packPlayTrust pack sends the inherited SOC 2 report and prefilled questionnaire answers with every enterprise Quote.
Trust statusControlEach entity publishes its live control results, and every reader, human or agent, receives the same data.
TrustpilotVenueTrustpilot is a directory Venue.
Unclaimed propertyLegal floor rowUnclaimed property contacts the owner of any balance untouched past a state’s dormancy period, then reports what remains to that state.
Unseated accessControlA Worker unseated from a Role holds none of that Role’s Permissions from the moment it leaves.
Unused PermissionsMetricUnused Permissions counts the Permissions still granted that no Worker has called in 30 days.
Upstream reviewControlEvery upstream is declared on its Change, and each one observed in use has a current security report on file.
Upstream reviewProcessUpstream review checks every upstream before it is used and yearly after: security, privacy terms, continuity, and whether it processes personal data.
Usage upsellPlayUsage upsell suggests the next Price tier when usage nears its Limit, accepted in one click and charged pro rata.
UsageMeterComponentUsageMeter shows how much of one Entitlement a Customer has used this period, against its Limit and what happens at the bound.
UserMenuComponentUserMenu shows the signed-in person with links to their profile, their keys, the billing portal and sign-out.
VarianceAlertComponentVarianceAlert raises one exception, a number off pace or outside its noise band, with its cause and owner where known.
VariantNounA Variant is one value an Experiment can assign, such as a revision, a Price on a sibling Offer, or a prompt, with its lineage.
VATLegal floor rowVAT registers the Company once for EU and UK VAT, charges consumers by location evidence, and reverse-charges business buyers with a valid VAT number.
Vector searchCapabilityVector search embeds Things and their parts and finds nearest neighbors for search, deduplication, matching and Memory.
Vendor onboardingProcessVendor onboarding answers a business buyer’s supplier checks: tax form, certificate of insurance, security questionnaire, and data processing terms.
VerbNounA Verb is an action an Agent or a person performs on a Noun, emitting one event when it completes.
Verb.retireVerbRetire removes a published Verb from new Versions; callers pinned to earlier Versions keep calling it.
VerbReferenceComponentVerbReference shows one Verb's call on every Interface as tabs, opening on the reader's chosen Interface.
VerbSheetComponentVerbSheet turns one Verb into fields and a button, with its inputs, its Mode, its Price, and any Approval it needs.
VerificationProcessVerification checks every Change and every night’s state against deterministic checks and returns verdicts, never Approvals.
VersionNounA Version is an immutable build of a definition at a fingerprint; an Order keeps the Offer Version it bought.
Version.deployVerbDeploy points a Startup’s live address at a Version, so every Interface serves that build.
VideoCapabilityVideo renders a Video’s timeline into one cut per format, with captions, a transcript and a receipt for every file.
VideoNounA Video is a timed composition held as data: a timeline of scenes and spoken lines, drafted from records and rendered per format.
Video completion rateMetricVideo completion rate is the share of Video views watched to the end.
Video ladderPlayVideo ladder renders fact-bound video in every format, screens each cut on organic posts, and promotes only winners to paid Ads.
Video ProducerRoleThe Video Producer turns briefs into generated Videos cut for every venue format, with likeness consent and licences recorded.
Video.draftVerbDraft writes a Video’s timeline from a Startup’s records, its Brand and a Template, with a draft mark on every frame.
Video.finalizeVerbFinalize lifts a Video’s draft mark once every claim it makes reads from a live record, so its cuts can be published.
VisitNounA Visit is one span of a Visitor’s Events on a Startup’s Sites and Apps.
VisitorNounA Visitor is someone a Startup cannot name, known by an id scoped to that Startup.
Visitor.forgetVerbForget masks a person’s captured data across every Event and Recording and suppresses further capture, keeping the records.
Visitor.identifyVerbIdentify joins a Visitor to the Contact it turns out to be, so earlier Visits count toward that person.
Visitor.mergeVerbMerge joins two Visitor ids that belong to one person and keeps both as aliases.
VoiceNounA Voice is a reusable synthetic speaking voice, cloned from a consenting speaker or designed from a description, that speech Files are rendered in.
Voice.cloneVerbClone trains a Voice from a real speaker’s recordings after the speaker records Consent in that same voice.
Voice.retireVerbRetire deletes a Voice’s trained copy at the upstream and refuses new speech in it, keeping the record and every File made.
Vulnerability disclosureProcessVulnerability disclosure takes security reports at the published address, confirms them, fixes them, and credits the reporter under safe harbor.
Vulnerability handlingLegal floor rowVulnerability handling publishes a disclosure policy, fixes reported flaws without delay, and reports an exploited one to the regulator within 24 hours.
Vulnerability managementControlEvery dependency and running Version is scanned daily, and each known vulnerability is fixed within its severity deadline.
WaitlistNounA Waitlist is the Leads waiting for an Offer that is not open to them, invited in the order a Setting chooses.
Waitlist.admitVerbAdmit releases Leads from a Waitlist to the Offer they waited for, in the order the Waitlist ranks them.
Waitlist.joinVerbJoin adds a Lead to a Waitlist for an Offer that is not open to them.
WaitlistJoinComponentWaitlistJoin adds a Visitor to a Waitlist through its join Verb and confirms their place in line.
WaitlistsSystemWaitlists holds the Leads waiting for an Offer that is not open to them and invites them ranked as a Setting chooses.
WatchNounA Watch is an outbound subscription that delivers the Events a selector matches to a URL, signed, retried, and replayable.
Watch.pauseVerbPause stops a Watch delivering while its Events keep queuing; the platform pauses a Watch whose deliveries fail for three days.
Watch.replayVerbReplay redelivers a Watch’s Events from a chosen point, signed as they were the first time.
Watch.resumeVerbResume restarts a paused Watch and delivers the Events it held, oldest first.
Watch.rotateVerbRotate issues a new signing secret for a Watch and signs with both secrets until the old one expires.
WebCapabilityWeb searches and reads the open web for agents and keeps each page read as a Source with its fetch time.
WebhooksInterfaceWebhooks deliver each Event a Watch selects to an HTTPS endpoint, signed with the Standard Webhooks headers and retried until acknowledged.
WebinarsSystemWebinars runs the webinars and meetups Contacts attend, online or in person: invitations, registrations, attendance and follow-up.
Weekly outside revenue growthMetricWeekly outside revenue growth is the mean week-over-week percent change in outside revenue over the trailing 4 weeks.
Weekly reviewWorkflowWeekly review reads the Startup’s one number, finds where most buyers leak, and makes exactly one change with an undo note.
Weekly verdictsMetricWeekly verdicts counts the Experiments and loops that reached a Decision in the week, shown beside the OMTM and never in its place.
Weeks flatMetricWeeks flat counts the consecutive weeks in which weekly outside revenue growth stays below the Startup’s growth line.
Whistleblower reportsProcessWhistleblower reports takes reports on a line outside management, acknowledges each within seven days, investigates, and protects the reporter.
WhistleblowingLegal floor rowWhistleblowing keeps a reporting line outside management, acknowledges each report within seven days, answers within three months, and bars retaliation.
Wizard of OzTest ladder rungWizard of Oz delivers behind the product’s real interface while people do the work.
Work queueSystemWork queue hands every Task, Issue and Approval to the right Worker, Human or Agent, with leases, priority, due times and proof.
Work trialPlayWork trial replaces interviewing with two weeks of paid, graded work on the Startup’s own Issues, paid in full whatever the grade.
WorkerNounA Worker is a Human or an Agent that fills a Role and acts on Tasks.
Worker competenceControlEach agent Worker runs a pinned model and instruction Version with passing evals, and each Human passes a paid work trial.
WorkflowNounA Workflow is the durable, executable body of one Action: its steps, the Functions that run them, retries, and waits.
WorkflowsCapabilityWorkflows run the durable body of one Action: steps, waits, retries and hand-offs that survive restarts.
WorkforceSystemWorkforce keeps every Worker, Human or Agent: the Roles they fill, their Teams, Skills, onboarding, assessments and offboarding.
Written referencesPlayWritten references answer a reference request within days with a written reference from an opted-in Customer, paid in credit.
XVenueX is a social Venue.
Yahoo MailVenueYahoo Mail is a email Venue.
YelpVenueYelp is a directory Venue.
YouTubeVenueYouTube is a video Venue.
ZapierVenueZapier is a marketplace Venue.