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Issue.resolve

POST /{namespace}/issues/{issue}/resolve

Resolve closes an Issue with its fix recorded and tells every Customer who reported it.

Noun
Issue
Mode
do
Event
Issue.resolved

Inputs

InputTypeRequiredDescription
issueIssuerequiredThe Issue to close.
resolutiontextrequiredWhat fixed it.
changeChangeThe Change whose full rollout fixed the Issue; its Version is recorded as the resolution.

Outputs

OutputTypeRequiredDescription
issueIssuerequiredThe resolved Issue.

Effects

  • Emits Issue.resolved.
  • Performed by the Product Lead.
  • Answers every Conversation that reports the Issue, each in its own Channel, with what changed.

Refuses when

CheckErrorFixThen call
The key is valid, but its scopes do not allow this operation.forbiddenUse a key whose scopes cover the operation, or ask an owner of the namespace to grant them.Issue.resolve
The record is not in a state that allows this Verb, so the call is refused.refusedRead the record, run the Verb that moves it to an allowed state, then retry.Issue.resolve

When it waits

GateDefault
Decision classLow: two-way, nothing at stake
Delay windowNone: it runs once review passes.
LimitThe call Limit of the Permission it runs under.
Over the LimitIt waits pending for an Approval from the Founder. Approved, it runs; refused, it ends refused with limit-exceeded; unanswered by its deadline, it ends canceled.