Skip to content

Order.start

POST /{namespace}/orders/{order}/start

Start checks a Service Order’s inputs against its brief, then moves it from intake to working and starts its deadline.

Noun
Order
Mode
do
Event
Order.started

Inputs

InputTypeRequiredDescription
orderOrderrequiredThe Order in intake.
receivedjsonrequiredWhat the Customer supplied, measured as the brief measures it, such as a 79,400-word manuscript.

Outputs

OutputTypeRequiredDescription
orderOrderrequiredThe Order, its fulfillment set to working, or still intake while a Question is open.

Effects

  • Emits Order.started.
  • Performed by the Delivery Manager.
  • Two-way: it runs at once, in the try, send and do modes.
  • Asks the Customer one Question for every missing input; the deadline starts when the answer arrives.
  • Sets dueAt from the brief’s turnaround, counted from the moment the work starts.
  • Quotes work beyond the brief on a new Quote on the same Deal; the Order keeps its accepted lines.

Refuses when

CheckErrorFixThen call
The key is valid, but its scopes do not allow this operation.forbiddenUse a key whose scopes cover the operation, or ask an owner of the namespace to grant them.Order.start

When it waits

GateDefault
Decision classLow: two-way, nothing at stake
Delay windowNone: it runs once review passes.
LimitThe call Limit of the Permission it runs under.
Over the LimitIt waits pending for an Approval from the Founder. Approved, it runs; refused, it ends refused with limit-exceeded; unanswered by its deadline, it ends canceled.