Skip to content

Subscription.unsubscribe

POST /{namespace}/subscriptions/{subscription}/unsubscribe

Unsubscribe ends a Subscription at the close of its current period, and the Customer keeps access until then.

Mode
do
Event
Subscription.unsubscribed

Inputs

InputTypeRequiredDescription
subscriptionSubscriptionrequiredThe Subscription to end.
reasontextWhy the Customer leaves.
commenttextThe Customer’s own words, kept verbatim as the Evidence quote.

Outputs

OutputTypeRequiredDescription
subscriptionSubscriptionrequiredThe Subscription, ending.

Effects

  • Emits Subscription.unsubscribed.
  • Performed by the Billing Specialist.
  • Two-way: it runs at once, in the try, send and do modes.
  • Stops renewal.
  • Keeps the Customer: a Customer is a Customer forever.
  • Runs at once: no Limit, Approval or delay window stands between the Customer and the result.
  • Records Behavior-grade Evidence that refutes the slot its reason code tests; the stated reason alone binds as Opinion.

Refuses when

CheckErrorFixThen call
The key is valid, but its scopes do not allow this operation.forbiddenUse a key whose scopes cover the operation, or ask an owner of the namespace to grant them.Subscription.unsubscribe
The record is not in a state that allows this Verb, so the call is refused.refusedRead the record, run the Verb that moves it to an allowed state, then retry.Subscription.unsubscribe

When it waits

GateDefault
Decision classLow: two-way, nothing at stake
Delay windowNone: it runs once review passes.
LimitThe call Limit of the Permission it runs under.
Over the LimitIt waits pending for an Approval from the Founder. Approved, it runs; refused, it ends refused with limit-exceeded; unanswered by its deadline, it ends canceled.