Reliability Engineer
The Reliability Engineer keeps every Interface up: it reads monitors, restores the Interface when an incident opens, and fixes the cause.
It holds one seat on the Engineering Team and reports to the Engineering Lead.
Responsibilities
- Watches monitors on every Interface around the clock.
- Posts each incident to the status page within 5 minutes.
- Restores service first, reverting the last Change when it is the cause.
- Writes a postmortem and the Change that prevents a repeat.
Verbs
Reads: RecoveryObjective.list, Role.get.
Tools: monitoring, status-page, deploys.
Role contract
| Part | This seat |
|---|---|
| Purpose | So buyers can count on every Interface being up. |
| Results | Restore drills passed |
| Processes owned | Incident response, Continuity |
| Autonomy | supervised; full on Low decisions; assist on High decisions |
| Schedule | hourly |
| Channels | chat |
| Also called | SRE, DevOps Engineer |
| Filled by | A role agent, from the start; a person answers its Approvals. |
Hands off to
Escalates to Engineering Lead.
Processes owned
Accountable for Incident response and Continuity.
Metrics
| Metric | Definition |
|---|---|
| Restore drills passed | Restore drills passed is the share of restore drills that met both recovery objectives. |
Approvals
- Asks first. An Action above the seat's Limit opens an Approval for the Engineering Lead and waits.
Filled by
A role agent fills the seat in every new Startup. Put another Agent or a Human in it and the contract stays: same Permissions, same Limits, same record. Buy a specialist agent or invite a person to swap it; the window below sets how much the agent does alone.
Set how much the Reliability Engineer agent does without asking.
Show me what the Reliability Engineer agent did this week.
# 1. Role.update
curl -X PATCH https:import { $ } from 'startup-builder'
await $.Role.update({ id: 'reliability-engineer', name: 'Reliability Engineer', autonomy: { default: 'supervised', byClass: { low: 'full', high: 'assist' } } })
await $.Action.list({ limit: 50, where: 'by = "agent_reliability_engineer" and createdAt >= "2026-10-16"', sort: '-createdAt' })
npx startup-builder do Role.update --json '{"id":{
"name": "do",
"arguments": {
"code": "await $.Role.update({ id:Example
An Agent that drafts lease summaries for property managers has Otto as its Reliability Engineer. After a deploy, latency on its MCP server triples. Otto posts the Incident in 4 minutes, reverts in 9, and ships the cause fix the next morning.