assign
Every assign Verb, one per Noun: Conversation, Deal, Lead, Task.
assign acts on 4 Nouns. Each is its own Verb, named for its Noun.
| Verb | Noun | Definition |
|---|---|---|
| Conversation.assign | Conversation | Assign routes a Conversation to the Worker holding the right Role, by topic, Customer tier and language. |
| Deal.assign | Deal | Assign gives a Deal one owner Worker, who carries its next step until it is won or lost. |
| Lead.assign | Lead | Assign gives a Lead one owner Worker, by round robin, territory or ICP fit, as the Startup’s routing Policy says. |
| Task.assign | Task | Assign gives a Task to a Worker, human or agent, and places it in that Worker’s worklist. |