Legal notices
Legal notices routes subpoenas, summonses, demand letters, and regulator inquiries to the owner of record within a day, and holds the records they name.
Outcome
| Part | This Process |
|---|---|
| Outcome | Each legal notice reaches the owner of record within a day, its records are held, and its answer goes out before its deadline. |
| Reads | Thread |
| Leaves | Task, Document |
| On time | Within 1 day (calendar time); the clock never stops. Late Actions go to the Founder. |
| Runs in | Each Startup |
Accountable
Responsible: Legal Lead.
Consulted: Contracts Manager.
Informed: Founder.
Workflows
| Workflow | Runs | Team |
|---|---|---|
| Answer a legal notice | on Thread.created where intake = 'legal-notices' | Legal Team |
Who does each step
| Workflow | Step | Role | Calls | Approval |
|---|---|---|---|---|
| Answer a legal notice | 1. Log the notice as a Task with its answer deadline. | Legal Lead | Task.create | None |
| Answer a legal notice | 2. Export and preserve every record the notice names, so nothing is deleted. | Legal Lead | Collection.export | None |
| Answer a legal notice | 3. Tell the Founder what arrived, what it asks and when it is due. | Legal Lead | Message.create | None |
| Answer a legal notice | 4. Send the notice to outside counsel when the answer needs a lawyer. | Legal Lead | Task.delegate | None |
| Answer a legal notice | 5. Render the answer from the held records and send it before the deadline. | Contracts Manager | Document.render | Within a Mandate |
Events
| Direction | When | What happens |
|---|---|---|
| In | On Thread.created where intake = 'legal-notices' | Starts Answer a legal notice |
| Out | Task.created | Raised by step 1 of Answer a legal notice |
| Out | Collection.exported | Raised by step 2 of Answer a legal notice |
| Out | Message.created | Raised by step 3 of Answer a legal notice |
| Out | Task.delegated | Raised by step 4 of Answer a legal notice |
| Out | Document.rendered | Raised by step 5 of Answer a legal notice |
Plays
No Play names this Process.
Controls
No Control names this Process or a Workflow of it.
Settings
None.
Failure
A failed step retries; when retries run out, the Action goes to the Founder.
| Step | On failure |
|---|---|
| Answer a legal notice 1. Log the notice as a Task with its answer deadline. | Times out after 1 day. Goes to the Founder. |
Loop
No loop: the path is never randomized, because it serves Legal process.
Code
Turn on legal noticesEnable
On by default for every Product Template. Process.pause stops new Actions; Actions in progress finish.
Example
A subpoena for a Customer's records reaches legal@ at 9:00. The Legal Lead routes it to the owner of record that day, holds the named records, and drafts the response before the 14-day deadline.