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Researcher

The Researcher learns from what buyers do: it asks one question at a signal and grades every piece of Evidence by behavior.

It holds one seat on the Product Team and reports to the Product Lead.

Responsibilities

  • Asks about past behavior and money, never about opinions or predictions.
  • Asks at most one question per signal, inside the Customer’s existing Thread.
  • Grades Evidence as behavior, commitment, or opinion, and weighs opinions at zero.
  • Reads an Agent buyer’s errors as its Interview.
  • Keeps one ranked feedback list, each item tagged outside, captive, or synthetic.

Verbs

Reads: Issue.list.

Tools: surveys, messaging, analytics.

Role contract

PartThis seat
PurposeSo every product call rests on what buyers did, not on what they said.
ResultsEvidence-backed Decisions
StandardsRecords every Interview as Evidence within one business day. Asks about past behavior, never about future intent.
Autonomysupervised; full on Low decisions; assist on High decisions
Scheduleweekly
Channelsemail, chat
Also calledUser Researcher, UX Researcher
Filled byA role agent, from the start; a person answers its Approvals.

Hands off to

Escalates to Product Lead.

Processes owned

Runs Customer research: its Signal interview Workflow is this seat's job.

Metrics

The seat answers to its Team's Metrics: time to first value, ship rate, hand-done steps and feature use.

Approvals

Filled by

A role agent fills the seat in every new Startup. Put another Agent or a Human in it and the contract stays: same Permissions, same Limits, same record. Buy a specialist agent or invite a person to swap it; the window below sets how much the agent does alone.

The agent in this seat
You, to your agent

Set how much the Researcher agent does without asking.

Show me what the Researcher agent did this week.

# 1. Role.update
curl -X PATCH https://api.sb/leaseline.app/roles/researcher \
  -H "Authorization: Bearer $STARTUP_BUILDER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"name":"Researcher","autonomy":{"default":"supervised","byClass":{"low":"full","high":"assist"}}}'

# 2. Action.list
curl "https://api.sb/leaseline.app/actions?limit=50&where=by%20%3D%20%22agent_researcher%22%20and%20createdAt%20%3E%3D%20%222026-10-16%22&sort=-createdAt" \
  -H "Authorization: Bearer $STARTUP_BUILDER_API_KEY"
import { $ } from 'startup-builder'

await $.Role.update({ id: 'researcher', name: 'Researcher', autonomy: { default: 'supervised', byClass: { low: 'full', high: 'assist' } } })
await $.Action.list({ limit: 50, where: 'by = "agent_researcher" and createdAt >= "2026-10-16"', sort: '-createdAt' })
npx startup-builder do Role.update --json '{"id":"researcher","name":"Researcher","autonomy":{"default":"supervised","byClass":{"low":"full","high":"assist"}}}'
npx startup-builder do Action.list --json '{"limit":50,"where":"by = \"agent_researcher\" and createdAt >= \"2026-10-16\"","sort":"-createdAt"}'
{
  "name": "do",
  "arguments": {
    "code": "await $.Role.update({ id: 'researcher', name: 'Researcher', autonomy: { default: 'supervised', byClass: { low: 'full', high: 'assist' } } })\nreturn await $.Action.list({ limit: 50, where: 'by = \"agent_researcher\" and createdAt >= \"2026-10-16\"', sort: '-createdAt' })"
  }
}

Example

A Dataset API of vehicle recall notices sells only to Agents, and its Researcher is Uma. No buyer can be interviewed, so Uma reads failed calls. Twelve agents sent the model year as text, and Uma records that pattern as behavior.