Invoice reminders
Invoice reminders tell each Customer about a `send` Invoice before its due date and once past it, and never retry a charge.
Invoice reminders tell each Customer about a send Invoice before its due date and once past it, and never retry a charge.
Trigger
Runs every day. Part of Billing, run by the Finance Team.
Steps
- Remind the Customer on each
sendInvoice a week before its due date, with bank details and its purchase order number. - Remind again the day after it falls past due.
- Pause service only after the last reminder past due goes unpaid.
Outputs
Example
A law firm owes a $2,400 send Invoice due on the 31st. A reminder with bank details goes out on the 24th and another the day after the due date. It pays two days later, so service never pauses.