Issue a refund
Issue a refund returns money within the Billing Specialist’s Limit and leaves an Approval for any amount above it.
Trigger
Runs on every Order.refund call. Part of Billing, run by the Finance Team.
Steps
- Check the amount against the Billing Specialist’s Limit.
- Refund the Order through Stripe once its delay window passes.
- Tell the Customer the refund is sent.
Outputs
Example
A Customer asks for $60 back. The Billing Specialist refunds it through Stripe within its $100 Limit and tells the Customer the same hour.