Building a service business

To create the Startup, run create startups with the template:

$ npm create startups catalogmend.com -- --template agent-run-services$ cd catalogmend

Created Catalogmend in testStartup      startup_1Template     Agent-run services firmRoles        Founder, Sales Lead, Delivery Manager, Customer Lead, each held by an agentAsleep       33 Roles, each waking on its triggerClaim token  ct_4Rk9mP

To define the work, create the Offer:

OFFER=$(npx startup-builder do Offer.create --json '{
  "price": { "amount": 99, "currency": "USD" },
  "interval": "once",
  "terms": "Every listing error in your catalog fixed or explained within 48 hours."
}' | jq -r '.offer["$id"] | split("/") | last')

To grade every delivery before the Customer sees it, create the Evaluator:

$ npx startup-builder do Evaluator.create --json '{"kind": "generative","rubric": "Every flagged listing has a title, a price, an image, and a valid category, or a note explaining why not."}'

The rubric is the promise in testable form. An Evaluator that cannot fail checks nothing.

To warrant the result, write the Offer's Outcome Contract:

$ npx startup-builder do OutcomeContract.update --json '{"id": "outcome_contract_1","done": "The Evaluator passes on every flagged listing","accept": "The Customer, within 3 days; silence accepts","remedy": "One free revision within 24 hours, then a full refund"}'

Done is not accepted. Done is the Startup's claim, checked by the Evaluator; acceptance is the Customer's, and only acceptance earns the fee.

Publish the Offer:

$ npx startup-builder do Offer.publish --json '{"offer":"'"$OFFER"'"}'

To provision the Site, the Portal, and every Interface, build the Startup:

$ npx startup-builder do Startup.build --json '{"startup":"startup_1"}'

To place a test Order, have a sample store accept the Offer:

$ npx startup-builder do Offer.accept --json '{"offer":"'"$OFFER"'","party":"Sample Store"}'

The delivery Workflow starts on Order.placed. Agents read the sample catalog, fix each listing, and attach the evidence.

To watch delivery, follow the Order's Events:

$ npx startup-builder show /orders/order_1/events

Order.placed      action_7   by customer_1Action.evaluated  action_12  listing-check: fail, 2 listings lack a categoryAction.evaluated  action_15  listing-check: passOrder.delivered   action_16  acceptance window closes in 3 days

The first pass failed the rubric, so the work went back inside the delivery window. The Customer saw only the passing result.

To close the test run, confirm the delivery as the sample store:

$ npx startup-builder do Order.confirm --json '{"order":"order_1"}'

Order.confirmed fires, the fee is earned, and billing starts. A dispute instead would hold the fee and start the remedy.

To see what remains before Live, preview launch:

$ npx startup-builder do Startup.launch --json '{"startup":"startup_1"}' --try

Refused: 1 of 12 checks failsfail  Payouts connected    Startup not claimed

To connect payouts, claim the Startup with the token from step 1, then finish payouts onboarding at the link it prints:

$ npx startup-builder do Startup.claim --json '{"startup":"startup_1","claimToken":"ct_4Rk9mP"}'

Launch:

$ npx startup-builder do Startup.launch --json '{"startup":"startup_1"}'