Action completion
Every Action reaches a final status, and none stays pending past its timeout without an Issue.
Satisfies
| Criterion | Text |
|---|---|
| SOC2 PI1.3 | The entity implements policies and procedures over processing so that it is complete, accurate and timely. |
| SOC2 PI1.4 | The entity makes outputs available, complete, accurate and timely, and only to authorized recipients. |
Implemented by
Test
| Step | Rule |
|---|---|
| Kind | Detective: it finds the failure after it happens. |
| Select | Every Action started in the report period. |
| Assert | Each ended done, failed, canceled or refused, or an Issue opened when it passed its timeout. |
Owner
Example
A permit-status API's nightly refresh hangs on one county feed. At its 30-minute timeout the Action ends failed, and an Issue opens for the Engineering Team with the stuck feed attached.