Commerce and fulfillment
The Systems that sell, onboard suppliers and deliver every Order.
The Systems in this group sell, onboard each Supplier and deliver every Order. Each one wakes with the Product Template that needs it; a plain software business never sees them.
The Systems
| System | What it does | Say |
|---|---|---|
| Matchmaking | Pairs buyers with Suppliers and settles each sale on the Supplier | "Match this buyer with a supplier" |
| Supplier onboarding | Applications, identity and background checks, signed Agreements, first job | "Onboard a new supplier" |
| Credentialing | Licenses checked with the issuer, expiry tracked | "Check this nurse’s license" |
| Dispatch | Proposes each job to an eligible, available Supplier, then the next | "Send each job to an available supplier" |
| Service delivery | Runs each job to its Outcome Contract, with proof of each step | "Deliver this job to the contract" |
| Listings | Public profiles that businesses claim, verified, with paid placement | "List every bookkeeper in the city" |
| Commerce | Physical products sold by dropship, shipped and tracked | "Sell physical products" |
Which template wakes what
| Product Template | Wakes |
|---|---|
| Marketplace | Matchmaking, Supplier onboarding, Earnings |
| Licensed-human marketplace | The Marketplace set, plus Credentialing and Dispatch |
| Directory | Listings |
| Services-as-Software | Service delivery |
| Dropship store | Commerce |
How an Order is fulfilled
On a Marketplace, the Supplier is the seller of record, so each sale settles on their own Stripe account. The Startup keeps an application fee, and the Supplier is paid once the buyer confirms the work.
A contested job opens a Dispute that a person uninvolved in the Order decides.
Marketplace payments follows one sale end to end.