Skip to content

Worker competence

Each agent Worker runs a pinned model and instruction Version with passing evals, and each Human passes a paid work trial.

Satisfies

CriterionText
SOC2 CC1.4The entity attracts, develops and retains competent individuals in alignment with its objectives.
ISO27001 A.6.1Candidates are screened before joining and on an ongoing basis, in proportion to risk.
ISO27001 A.6.3Personnel receive security awareness, education and training relevant to their job.
HIPAA 164.308(a)(5)The entity runs a security awareness and training program for every member of its workforce.

Implemented by

Test

StepRule
KindPreventive: it stops the failure before it happens.
SelectEvery Worker seated in the report period.
AssertEach agent Version has a passing Evaluator record before seating, and each Human has a completed work trial and verified Credentials.

Owner

People Lead, People Team.

Example

A support Agent for a lesson-booking app is seated on a pinned model and instruction Version with a passing Evaluator record. Its Human backup completed a paid one-week work trial.