Get a phone number

Get a local number for the Startup: customers call and text it, a voice agent answers, and the hard calls reach a person.

Needs Startup

What you getCopy Anchor Link

• 1local number, held by your CompanyChannel
• 1voice agent that answers, says it is an agent, and hands off to a personRole
• 1transcript of every call, filed against the callerMessage
• 1carrier registration for business textingTask

Your agent doesCopy Anchor Link

# Channel.create
curl -X POST https://api.sb/leaseline.app/channels \
  -H "Authorization: Bearer $STARTUP_BUILDER_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"medium":"sms","areaCode":"512"}'

import { $ } from 'startup-builder'

await $.Channel.create({ medium: 'sms', areaCode: '512' })

npx startup-builder do Channel.create --json '{"medium":"sms","areaCode":"512"}'

{
  "name": "do",
  "arguments": {
    "code": "return await $.Channel.create({ medium: 'sms', areaCode: '512' })"
  }
}

Change itCopy Anchor Link

• Forward calls to my cell after hours.
• Have the agent answer and book appointments.
• Text customers when their order ships.
• Port the number we already have.

Under the hoodCopy Anchor Link

Systems

Phone, Support, Notices

Nouns

Channel, Message, Conversation

Events

Channel.created

The number is an sms Channel in Phone, and it takes calls too.

Calls ring the voice agent first. A caller who asks for a person, or a question it cannot answer, transfers through Conversation.escalate with the transcript attached. Texting customers at volume starts once carriers approve the Startup's registration.