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Outcome confirmation

Every Order’s outcome is confirmed before it is billed, and a missed outcome is redone once.

Satisfies

CriterionText
SOC2 PI1.4The entity makes outputs available, complete, accurate and timely, and only to authorized recipients.

Implemented by

Test

StepRule
KindPreventive: it stops the failure before it happens.
SelectEvery Order billed in the report period.
AssertEach has a confirmation Event dated before its Invoice.

Owner

Delivery Manager, Operations Team.

Example

A café owner's reconciled month is delivered on the 4th. The owner confirms on the 5th, and the Invoice is dated the 5th, after the confirmation Event.