Dispatch
Dispatch proposes each job to eligible, available Suppliers, books shifts, and proposes it again on decline before the deadline.
Dispatch offers each job to eligible, available Suppliers, books shifts, and offers the job again on decline before the deadline. Eligibility comes from Credentialing, so a job reaches only those allowed to do it.
Summary
| Part | This System |
|---|---|
| Group | Commerce and fulfillment |
| Status | Beta: it works, and its Verbs may still change |
| Shelf | Reference: documented, never offered first |
You can ask:
- “Send each job to an available supplier”
- “Who can take this shift?”
- “Offer the job to someone else”
What you get
| Part | This System |
|---|---|
| Starts | Opt-in: it wakes with the Product Templates that need it (Licensed-human marketplace, E2E managed service). |
| Built from | Workflows, Email delivery, Event streams, Schedules |
Nouns it owns
| Noun | Definition |
|---|---|
| Task | A Task is an Action waiting on a Worker, with an assignee, a due time, and a place in that Worker’s inbox. |
| Supplier | A Supplier is a Person or Company that delivers work through a Startup’s human supply: recruited, credentialed, and paid out. |
Verbs
| Verb | Object | Approval | Event |
|---|---|---|---|
| Task.assign | Task | None | Task.assigned |
| Task.return | Task | None | Task.returned |
| Task.claim | Task | None | Task.claimed |
Events
| Direction | Event | How |
|---|---|---|
| Emits | Task.assigned | By Task.assign |
| Emits | Task.returned | By Task.return |
| Emits | Task.claimed | By Task.claim |
States
None.
Who operates it
| Part | This System |
|---|---|
| Accountable | Supply Manager |
| Team | Operations Team |
| Seat | A role agent holds it until a Human is seated. |
| Autonomy | supervised |
| Also calls its Verbs | Product Lead, Operations Lead, Delivery Manager, Compliance Officer, People Lead, Recruiter |
Approvals and limits
None.
Processes that use it
| Process | How it uses it |
|---|---|
| Product definition | A step calls Task.assign |
| Delivery | A step calls Task.assign |
| Supply | A step calls Task.assign |
| Role review | A step calls Task.assign |
| Licensed review | A step calls Task.assign |
| Hiring | A step calls Task.assign |
| Vendor onboarding | A Workflow writes Task |
| Legal notices | A Workflow writes Task |
| Procure | A Workflow writes Task |
| Mail handling | A step calls Task.assign |
| Staffing | A Workflow writes Task |
Rail underneath
None.
Views and dashboards
| View | Shows | Metrics |
|---|---|---|
| The Supply Manager’s view | The Metrics its accountable Role answers for. | Fill rate |
Access
What each Access level may call here.
| Access level | May call |
|---|---|
owner | Every Verb (13) |
admin | Every Verb (13) |
member | Every Verb (13) |
viewer | Read only (4 of 13) |
Import and export
None.
Fees and pricing
None.
Availability and limits
| Part | This System |
|---|---|
| Status | Beta: it works, and its Verbs may still change |
Compliance notes
Controls it carries:
Related Systems
- Matchmaking
- Credentialing
- Service delivery
- Work queue: also holds Task
- Supplier onboarding: also holds Supplier
Example
An E2E managed service for medical coding receives 200 charts at 6am. Dispatch offers batches to certified coders by turnaround and accuracy. A coder who declines at 7 frees the batch for the next in line, and every chart is assigned before 8.