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Glossary: Q–R

Every StartupBuilder term from Q–R, with its kind and one-sentence definition.

94 terms from Q–R, each with its kind and one-sentence definition.

Terms

TermKindDefinition
Quality LeadRoleThe Quality Lead verifies every Team’s checks and gives every Change a verdict, never an Approval.
Quality TeamTeamThe Quality Team checks all work: the checks inside each Process, every outbound Message, and every money move, with verdicts, never Approvals.
QuestionNounA Question is what a pending Action asks a Party, a Role, or a Worker before it resumes, kept on the Action with its answer.
QuoteNounA Quote is a priced proposal of one or more Offers to one buyer, valid until a date, accepted into an Order.
Quote.acceptVerbAccept takes a sent Quote before it expires, turning one-time lines into an Order and recurring lines into a Subscription.
Quote.declineVerbDecline records the buyer’s refusal of a sent Quote, with the reason in their words.
Quote.expireVerbExpire closes a sent Quote that reached its validUntil date unaccepted; it never converts afterward.
Quote.requestVerbRequest asks a Startup for terms on one or more Offers, with the volume, term or scope wanted.
Quote.sendVerbSend presents a drafted Quote to its buyer and freezes its lines, total and payment terms.
Quote.supersedeVerbSupersede replaces a sent Quote with a newer one on the same Deal; only the newest Quote can be accepted.
QuotesSystemQuotes drafts priced proposals of one or more Offers to one buyer within Limits and turns each accepted Quote into an Order.
QuotingProcessQuoting prices each Deal from list Price, inside the discount Limit, with terms ready to sign.
Rate limitsCapabilityRate limits check each call against its Limits before it runs and count its usage into Meters after, exactly once.
ReadoutNounA Readout is an Experiment’s result per Variant on its Metric, with the sample size, the interval, and how far the number can be trusted.
RealtimeCapabilityRealtime pushes Events, Messages and record changes to connected Apps and agents as they happen, resumable from a cursor.
Reconciliation completenessControlA Period locks only when every Transaction in it reconciles to Entries.
RecordingNounA Recording is the replay of one Visit or one agent browser session, masked at capture.
Records of processingControlRecords of processing render for any date from field data classes, Purposes, recipients and retention.
Recovery ObjectiveNounA Recovery Objective sets how much data one Capability may lose and how fast it returns, proven by a restore drill on a cadence.
RecoveryObjective.drillVerbDrill restores one Capability’s records into an isolated namespace and records whether the restore met both objectives.
Recruit supplyWorkflowRecruit supply adds credentialed Suppliers when booked capacity runs short and calibrates each on graded sample work.
RecruiterRoleThe Recruiter finds the Humans a Startup needs, from licensed reviewers to a cofounder, through paid work trials, never interviewing.
RecruitingCapabilityRecruiting sources, screens and places employees and contractors for a Startup, and reports whether each placement lasted.
Recurring billingCapabilityRecurring billing charges Subscriptions on Stripe Billing, with trials, proration, metered usage, retries and dunning, while db.sb stays the record.
RedditVenueReddit is a community Venue.
ReferralNounA Referral is a Contact, Customer, or Partner sending a Lead to a Startup, with any reward it earns.
Referral shareMetricReferral share is the share of new outside Customers who arrived through a Referral.
ReferralsSystemReferrals records each Contact, Customer or Partner sending a Lead or Customer to a Startup, and pays the reward its Agreement promises.
Registered agentCapabilityRegistered agent accepts legal process and state mail for the Company wherever it registers, and routes each item within the hour.
RegistrationNounA Registration is one person’s place at a Gathering: invited, requested, or waitlisted, then registered, then attended or no-show.
Registration.admitVerbAdmit gives the next Contact in line a place at a Gathering when one frees up or its capacity rises.
Registration.approveVerbApprove gives a requested place at a Gathering to the Contact who asked, or a place in line when the Gathering is full.
Registration.attendVerbAttend records that a registered Contact joined the Gathering; an online room calls it on join.
Regulated goodsLegal floor rowRegulated goods refuses any Startup that sells alcohol, tobacco, vapes, cannabis, firearms, or controlled substances.
RehearseCapabilityRehearse runs a whole Startup in the test environment on a Stripe test clock, grades it, and files each miss as an eval case.
RelationshipNounA Relationship is a standing Action between two Things, read in the present tense and typed by a Verb whose forms give its reverse.
ReleaseProcessRelease takes each reviewed Change to all traffic in stages, with automatic revert.
Release a changeWorkflowRelease a change merges a Change that passed its verdict and deploys it in stages, reverting automatically on a guardrail breach.
Reliability EngineerRoleThe Reliability Engineer keeps every Interface up: it reads monitors, restores the Interface when an incident opens, and fixes the cause.
Renew a licenseWorkflowRenew a license prepares each renewal before the license expires, gets the owner’s signature where required, and records the new expiry.
RenewalNounA Renewal is the Deal for a term Subscription’s next term, opened before the term ends and closed renewed, expanded, contracted, or churned.
Renewal noticeWorkflowRenewal notice tells each Customer on a term of a year or longer the date, Price and cancel link before it renews.
Renewal.openVerbOpen starts the Renewal for a term Subscription before its term ends, with a usage review and any notice the legal floor requires.
RenewalsLegal floor rowRenewals discloses renewal terms before payment, takes a separate yes, reminds before yearly renewals, and cancels online in as few steps as signup.
Repeat purchase rateMetricRepeat purchase rate is the share of outside Customers who place a second paid Order within 90 days of their first.
RepeatableLifecycle stateRepeatable is the state of a Startup whose Customers arrive, pay, and stay, while its work runs without its founder.
ReportsSystemReports arranges saved Metric queries into Dashboards, weekly reviews and investor updates, delivered on a schedule and watched for thresholds.
RepositoriesSystemRepositories holds a Startup’s code and definitions in db.sb, with branches, Changes, checks and Versions.
ResearcherRoleThe Researcher learns from what buyers do: it asks one question at a signal and grades every piece of Evidence by behavior.
ReserveComponentReserve records a Visitor committing to an Offer before it ships, with an optional deposit, as Evidence for its Hypothesis.
Reserve dropPlayReserve drop opens refundable deposits for 72 hours after one creator post and moves the Startup to Building only if deposits cross the entry check.
Reserved ActNounA Reserved Act is a Verb the law reserves to the holder of a named Credential, so its Function is always human.
ResidencyCapabilityResidency pins where a namespace stores and processes its records, Files and analytics, set per Startup or per Tenant.
Resolution timeMetricResolution time is the median business hours from a Conversation’s first Message to a resolution that held for 7 days.
Resolve an incidentWorkflowResolve an incident restores the Interface, fixes the cause, and publishes a postmortem with the Change that prevents a repeat.
ResourceNounA Resource is a Thing whose home is at a Source, such as a Stripe Invoice, with a mode that says which side leads.
Restore drills passedMetricRestore drills passed is the share of restore drills that met both recovery objectives.
ResumeProcessResume returns a dormant Startup to Live: it re-runs the Live checks, reopens Offers, and restarts its Workflows.
RetargetingPlayRetargeting shows Ads only to an owned Audience of past Visitors, capped at three impressions per Person per day.
RetentionProcessRetention keeps Customers by catching silence early, saving once, and winning back once.
Retention restrictionControlWhen a Purpose’s retention ends, its records stay kept forever and every read of them is restricted.
Return on ad spendMetricReturn on ad spend is the revenue from paid Campaigns divided by their spend.
Revert by queryControlContainment revokes the compromised token or freezes the Worker, then reverts every Event written under it as one Change.
ReviewNounA Review is one person’s rated evaluation of a Product, Offer or Brand, shown on a Site or an outside venue and mirrored from there.
Review a contractWorkflowReview a contract compares a new Agreement with the Startup’s fallback positions and returns a signable draft.
Review an upstreamWorkflowReview an upstream checks a new provider’s security, privacy terms and continuity before first use, and sets the date it is reviewed again.
Review requestsPlayReview requests ask each Customer for a review at a delivered outcome, on the venue the Startup most needs, and show consented reviews.
Review turnaroundMetricReview turnaround is the median hours from an Action entering review to its verdict.
Review.publishVerbPublish shows a Review on the Startup’s Pages with its rating counted, whatever the rating.
Review.removeVerbRemove takes a Review down for good when its author or its venue asks; the record is kept.
Review.withholdVerbWithhold keeps a Review off display for one of five reasons, none of them its rating or its tone.
ReviewerRoleThe Reviewer checks every outbound Message and money move at medium stakes or above before its delay window closes.
ReviewsSystemReviews shows each Person’s evaluation of a Product, Offer or Brand where evaluations are shown, requested, moderated and mirrored from elsewhere.
RiskNounA Risk is something that could harm a Startup or a Portfolio, scored by likelihood and impact, and treated, accepted, or closed.
Risk AnalystRoleThe Risk Analyst screens for fraud and abuse, holds suspect Parties, and keeps dispute rates under their Limits.
Risk assessmentControlAgents prepare each period’s risk assessment from Incidents, Issues and Changes, and the entity’s officer accepts it by Decision.
Risk assessmentProcessRisk assessment scores every open Risk each quarter, links each to the Controls that treat it, and sends the result to an officer to accept.
Risk.acceptVerbAccept records an officer’s signed Decision to carry a Risk untreated until its next review.
Risk.assessVerbAssess scores a Risk’s likelihood and impact from the Startup’s records and sets its next review date.
Risk.closeVerbClose ends a Risk that can no longer happen and keeps it, with its scores and treatments, forever.
Risk.treatVerbTreat links a Risk to the Controls that lower it and records the score it should reach.
RoleNounA Role is a seat that owns a set of work and holds the Permissions to do it, filled by a Human or an Agent.
Role ReviewNounA Role Review is a dated check of one Role against its contract: its results, its standards and its approvals.
Role reviewProcessRole review checks every filled Role against its contract each week and turns each missed result into a Decision.
Role structureControlEvery Worker sits in a Role on a Team, and every Role publishes its responsibilities, Permissions and accountable lead.
Role.reviewVerbReview checks one Role against its contract for a period and records a Role Review.
Role.staffVerbStaff fills a Role with a Worker, human or agent, who then performs the Role’s Verbs under its Permissions.
Role.vacateVerbVacate takes the Worker out of a Role, and the seat’s Tasks route to the Role it escalates to until a new Worker is staffed.
Route a callWorkflowRoute a call answers every call, sends the caller to the Role they need, and takes a message with a callback time otherwise.
Run a tryoutWorkflowRun a tryout pays a Candidate for real work from the Role’s backlog, graded blind against the incumbent Agent’s run of the same Tasks.
Run an experimentWorkflowRun an experiment fixes its threshold and sample before it starts, holds a control arm, and ends in one recorded Decision.
Run besidePlayRun beside does a buyer’s work in parallel with their current tool and shows the daily difference until it reaches zero.
RunwayProcessRunway tells the Founder every week whether the Startup reaches profit before its cash runs out.
Runway daysMetricRunway days is the days of cash left at the average net burn of the last 90 days.

Other letters

A–B · C · D–E · F–H · I–L · M–O · P · S · T–Z