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Glossary: S

Every StartupBuilder term from S, with its kind and one-sentence definition.

142 terms from S, each with its kind and one-sentence definition.

Terms

TermKindDefinition
SaaSProduct TemplateSaaS adds an App for people to Headless SaaS, sold as a Subscription per seat, with onboarding to first value.
Sales closingCapabilitySales closing works Deals with agents and closes them with people, from qualified Lead to signed Order.
Sales EngineerRoleThe Sales Engineer answers each Lead in writing at once, runs the buyer’s own sample in a sandbox, and sends a click-to-sign Quote.
Sales LeadRoleThe Sales Lead turns qualified demand into Customers: it owns every Deal, every Quote, and the enterprise terms on every Startup.
Sales taxLegal floor rowSales tax registers the Company in each US state whose economic-nexus threshold its sales cross, then collects and files on every taxed charge.
Sales TeamTeamThe Sales Team turns demand into Customers: it answers every Lead, wins enterprise Deals, and runs outbound prospecting.
SalesBuilderProductSalesBuilder finds, wins, and keeps the Customers of a Startup through its Offers.
Salesforce AppExchangeVenueSalesforce AppExchange is a marketplace Venue.
SanctionsLegal floor rowSanctions blocks checkout from comprehensively sanctioned regions and screens every payee against OFAC lists before paying them.
SandboxesCapabilitySandboxes run untrusted or generated code in isolated, leased machines, from millisecond scripts to full builds.
Save and win backWorkflowSave and win back makes cancelling one step, asks one question, sends an export, and tries once to win the Customer back.
Save rateMetricSave rate is the share of outside Subscriptions marked ending in the window that the Customer kept before the period closed.
ScaleLifecycle stateScale is the state of a Startup that compounds: Customers stay and expand, demand comes from several sources, and margins hold.
SchedulesCapabilitySchedules start Actions and Workflows at set times, on recurring rules and on business-hours calendars.
SchedulingSystemScheduling gives each seat a booking link into its free hours, books and moves Meetings, and keeps the notes, Decisions and Tasks they produce.
Screen an OfferWorkflowScreen an Offer tags its Reserved Acts, regulated data, and required Credentials, and holds it while any Credential is missing.
ScreeningNounA Screening is one check of a Party against official registers and restricted-party lists, with each list’s version, any matches and the outcome.
ScreeningProcessScreening tags the legal floor of every Offer and withdraws any Offer the Startup cannot lawfully deliver.
SDKInterfaceThe SDK is the typed client $ that calls every Verb as $.Noun.verb(input), in any Mode, scoped by $.with.
SearchCapabilitySearch answers keyword, semantic and hybrid queries across a namespace, indexes every write, and returns only what the caller may read.
Seat coverageMetricSeat coverage is the share of awake Roles with a Worker seated in them.
SecretNounA Secret is a named credential stored write-only per environment and filled into a call at run time, never read back by a Worker.
Secret rotationControlEvery secret rotates within its maximum age, and a leaked secret is revoked within one hour of detection.
Secret.revokeVerbRevoke ends a Secret so no call fills it again; the record and its history stay.
Secret.rotateVerbRotate replaces a Secret’s value, and calls already running finish on the old one.
Secret.storeVerbStore writes a Secret’s value for one environment; the value is never returned by any Interface.
SecretsCapabilitySecrets hold keys and outside credentials, scoped, rotated and audited, injected at call time and never shown to agents.
SecuritiesLegal floor rowSecurities requires a board vote to issue equity and a person’s own representations on every SAFE, stock purchase, vesting agreement, and option grant.
SecurityProcessSecurity keeps every Permission earned, every secret fresh, and every access recorded.
Security EngineerRoleThe Security Engineer protects identity, secrets, and access: unused Permissions decay nightly, and it refuses any unrecorded widening.
Security reviewsCapabilitySecurity reviews answer buyer security questionnaires and readiness reviews from a Startup’s Evidence, so no one gathers screenshots.
Segregation of dutiesControlThe seat that creates a payee or a Bill never approves its payment, counted by seat, not by agent identity.
SellLifecycle stateSell is the state of a Startup whose owner has agreed to sell it, with its Brand, domain, Customers, and records.
SellProcessSell runs a Startup’s sale: diligence through a scoped read grant, the Agreement, then Brand, domain, Customers, and records transferred.
Send a quoteWorkflowSend a quote sets a Deal’s Quote from list Price inside the discount Limit and answers its security questionnaire.
SEOSystemSEO tracks the Keywords and AI prompts a Startup’s Pages target, where they rank, which links point at them, and which answers cite them.
SequenceNounA Sequence is a timed series of steps run for one Contact at a time: send a Message, wait, branch, or stop.
SequencesSystemSequences runs timed, branching series of Messages and Tasks for one Contact at a time, inside designed Funnels.
ServiceNounA Service is a Product that warrants an outcome, delivered by Agents and Humans under an Outcome Contract.
Service capacityCapabilityService capacity opens a Service to new Orders, pauses it, sets how much work it takes at once, and closes it.
Service deliverySystemService delivery runs each job to its Outcome Contract: steps, oversight per Verb, delivery, acceptance, remedy and proof.
ServiceBuilderProductServiceBuilder builds the service Products a Startup sells, delivered by Agents.
Services-as-SoftwareProduct TemplateServices-as-Software sells a warranted outcome that Agents deliver end to end under an Outcome Contract, billed only once accepted.
SettingNounA Setting is a configurable value a Thing inherits from its nearest holder, Studio to Startup to Product, unless it sets its own.
ShareNounA Share is a unit of ownership in a Company, of one class, held by one Holder.
Share.issueVerbIssue records new Shares of one class to a Holder under a board-approved Agreement, with the certificate or book entry.
Share.transferVerbTransfer moves Shares from one Holder to another under a signed Agreement, within the Company’s transfer restrictions.
ShippingProcessShipping delivers the most valuable Change every day and prunes what nobody uses every week.
Shopify App StoreVenueShopify App Store is a marketplace Venue.
Signal expansionPlaySignal expansion turns a Customer’s hiring or a champion’s job change into an expansion Offer, a save, or a warm Sequence at the new Organization.
Signal interviewWorkflowSignal interview asks a new Customer one question about past behavior at the moment of acceptance and grades the answer.
SignInComponentSignIn signs a person in to a Startup by the method its signup Setting names, on the Startup’s own Domain.
SigningCapabilitySigning binds each signature to a fingerprint of exactly what the signer read, then seals the File with its signing record.
Silence watchWorkflowSilence watch finds Customers who stopped using a Product and reaches out once before they cancel.
Single capabilityTest ladder rungSingle capability ships the one capability the approach rests on and measures use.
Single humanOperating modelSingle human is the operating model with one Human, a working CEO or a passive board chair, and Agents in every other Role.
Single sign-on rungPlaySingle sign-on rung turns on single sign-on for a buyer that asks and quotes the Price tier that includes it.
SiteNounA Site is a website as a Thing: its Pages, navigation, and Brand, served on one or more Domains.
Site.publishVerbPublish puts a Site’s current Pages live on its Domains, under its Brand.
SiteBuilderProductSiteBuilder builds and serves the site of a Startup under its Brand.
SitesSystemSites keeps each Site with its Pages, navigation and Brand, served on one or more Domains, with previews, redirects and rollbacks.
SkillNounA Skill is a capacity a Worker has at a level, such as negotiation or programming, that Roles require.
Slack MarketplaceVenueSlack Marketplace is a marketplace Venue.
Smoke pageTest ladder rungSmoke page publishes an Offer at its real Price before it delivers and counts who tries to accept.
Smoke testPlaySmoke test puts an Offer up at its real Price before it delivers and counts who tries to accept it.
SocialSystemSocial publishes posts from a Startup’s own accounts on a calendar and collects the replies and mentions they draw.
SoftwareNounSoftware is a Product a Customer uses through Interfaces, from a headless API to a full App.
SoftwareBuilderProductSoftwareBuilder builds the software Products a Startup sells: APIs, apps, SDKs, and MCP servers.
Solo SaaSStartup TemplateA Solo SaaS has one Human founder and Agents in every other Role, selling SaaS and its Headless SaaS to businesses and people.
Sort mailWorkflowSort mail reads each scanned piece of mail, routes legal mail within the hour, deposits checks, and forwards or shreds the rest.
SourceNounA Source is something a Product draws on to keep its promise but did not build: owned, wrapped, or recruited.
Spam rateMetricSpam rate is the share of delivered Messages from a Domain that recipients report as spam, as mailbox providers report it.
Spend managementSystemSpend management controls money going out: budgets, bills, expenses and cards issued on Stripe, each paid against Limits and spend states.
SplitsLegal floor rowSplits settles each charge line owed to another Party directly to that Party, so money held for others never sits on the Company’s balance.
SponsorshipsPlaySponsorships buy one placement in a newsletter, podcast or channel the ICP already reads, with a coded link, rebooked only on measured payback.
SSO ConnectionNounAn SSO Connection links a Customer’s own identity system to its Tenant, so the Customer’s people sign in through it.
SSOConnection.activateVerbActivate turns an SSO Connection on after a test sign-in passes, so the Tenant’s people sign in through it.
SSOConnection.deactivateVerbDeactivate turns an SSO Connection off, so nobody signs in through it; its configuration is kept.
Stack OverflowVenueStack Overflow is a community Venue.
Staff rolesWorkflowStaff roles names a default Agent for every Role in a new Startup and records which Roles a Human fills.
StaffingProcessStaffing fills every Role in a Startup with an Agent by default and a Human where one is required.
StandardNounA Standard is a spec an Interface conforms to, so a Startup may publish its Product’s Verbs in a shape outside callers already use.
Standard-terms shareMetricStandard-terms share is the share of signed Agreements that keep the Startup’s Template with no change.
StandingLegal floor rowStanding keeps each Company in good standing with annual reports, franchise tax, and a registered agent in every state it is formed or registered.
Start the remedyWorkflowStart the remedy holds the fee on a disputed Service Order and runs the Outcome Contract’s remedy: redo, refund, or credit.
Starter setupsPlayStarter setups give a new Customer three ranked, working setups copied from ones other Customers share.
StartupNounA Startup is the smallest business that can be moved, promoted, or sold on its own, with its own Products, Offers, Customers, and P&L.
Startup TemplateNounA Startup Template is an operating model, one or more Product Templates, and the Motions they sell through, which a new Startup starts from.
Startup.advanceVerbAdvance moves a Startup to its next Lifecycle state once every entry check of that state passes.
Startup.buildVerbBuild provisions the Systems, Sites and Interfaces a Startup’s definition declares, and moves the Startup to Building.
Startup.claimVerbClaim binds a provisional Startup to a verified owner, which enables payments and every Verb that moves money.
Startup.cloneVerbClone copies a Startup’s definition into a new Startup once, with no link back to the source.
Startup.graduateVerbGraduate moves a Startup to a Company of its own, with its Customers, Domains and records intact.
Startup.holdVerbHold keeps a Startup running in its current Lifecycle state with no new investment from the Studio.
Startup.importVerbImport builds a new Startup from an existing business’s definition: its Offers, Pages, Nouns and Processes.
Startup.launchVerbLaunch puts a Startup live on its domain, serving its Offers to Customers.
Startup.pauseVerbPause moves a Startup to Dormant: its scheduled Workflows stop, and its Sites and records stay in place.
Startup.pivotVerbPivot records a founder Decision, on an Experiment’s Evidence against one slot Hypothesis, and merges the new Founding Hypothesis Version.
Startup.readVerbRead compiles a Startup’s records into one scoped room, such as a diligence room, with every number citing its Proof.
Startup.resumeVerbResume returns a Dormant Startup to the Lifecycle state it held when it paused.
Startup.sellVerbSell transfers a Startup, with its Customers, Domains and records, to a buyer under a signed Agreement.
StartupBuilderProductStartupBuilder turns an Idea into an operating Startup with SiteBuilder, SoftwareBuilder, ServiceBuilder, and SalesBuilder.
startups.newProductstartups.new creates a Startup from one sentence and opens it in startups.studio.
StartupTemplate.extendVerbExtend adds a Startup Template to a Startup’s bases, pinned to a Version, so the Startup inherits its definition.
StartupTemplate.promoteVerbPromote moves one Startup’s refinement into a Startup Template, so every Startup that extends it inherits the refinement.
StartupTemplate.upgradeVerbUpgrade moves a Startup to a newer Version of a Startup Template it extends, through a Change it can review.
StateBadgeComponentStateBadge shows a record’s lifecycle state in one word, colored by whether it is open, waiting, done or stopped.
StatementNounA Statement is a report computed from Entries for one Period under a Policy, such as a P&L, a balance sheet or a payout statement.
Status pagesSystemStatus pages publishes the health of each Product and opens an Incident when a check fails, updating subscribers until it resolves.
StorageCapabilityStorage keeps the bytes of every File, addressed by content hash, while the File record lives in the database.
StoryNounA Story is the customer narrative for one ICP, compiled from its Founding Hypothesis and Interview quotes, never written by hand.
StrategistRoleThe Strategist runs the Weekly review: it reads the one number, finds the leakiest step, and proposes one change.
StrategyProcessStrategy keeps the Startup’s ambitions, focus, and positioning true to its Evidence.
Student recordsLegal floor rowStudent records uses education records from a school only for that school’s purpose, under its control, and never sells or advertises with them.
StudioNounA Studio is an organization that builds Startups, holds them through Companies, and runs Plays across its Portfolio.
SubscriptionNounA Subscription is a Customer’s standing acceptance of an Offer, billed each Period until canceled.
Subscription.keepVerbKeep takes back a cancel before the period closes, so the Subscription renews on its date at the same terms.
Subscription.pauseVerbPause stops billing and Entitlements on a Subscription until a date, without ending it.
Subscription.renewVerbRenew starts a Subscription’s next period and bills it at the Offer Version the Customer accepted.
Subscription.resizeVerbResize changes how many units a Subscription holds and prorates the current period.
Subscription.resumeVerbResume restarts billing and Entitlements on a paused Subscription before its pause ends.
Subscription.switchVerbSwitch moves a Subscription to another Offer and prorates the current period.
Subscription.unsubscribeVerbUnsubscribe ends a Subscription at the close of its current period, and the Customer keeps access until then.
SuccessSystemSuccess moves each Customer to value and keeps them: onboarding checklists, health scores, renewals, saves and win-backs.
Success ManagerRoleThe Success Manager keeps Customers: it catches silence early, rescues once, makes cancelling one step, and wins back once.
SupplierNounA Supplier is a Person or Company that delivers work through a Startup’s human supply: recruited, credentialed, and paid out.
Supplier bank detailsControlBank details a Startup enters in a Customer’s supplier portal always match its bank account record.
Supplier onboardingSystemSupplier onboarding recruits Suppliers: applications, identity and background checks, tax details, Agreements and a first assignment.
Supplier payoutsProcessSupplier payouts pays each Supplier for confirmed work every week, holds amounts under open Disputes, and sends each one a statement.
SupplyProcessSupply keeps enough credentialed Suppliers booked to meet demand and suspends any whose Credential lapses.
Supply ManagerRoleThe Supply Manager recruits, verifies, calibrates, and pays the Suppliers a Startup’s human supply depends on.
SupportProcessSupport answers every Conversation from the record in one Thread and fixes causes, not symptoms.
SupportSystemSupport answers Conversations with Customers across email, chat and API, and links each reported bug or request to an Issue.
SuppressionNounA Suppression is an address a Company never sends commercial Messages to, read before every send from any of its Startups.
SurveyNounA Survey is a Form sent to measure, such as NPS or CSAT, whose answers become Metrics and Evidence.
SurveysSystemSurveys measures sentiment, such as NPS, CSAT and the product-market-fit question, and turns every answer into Metrics and Evidence.
SweepstakesLegal floor rowSweepstakes runs every prize promotion with no purchase necessary, published official rules, and registration where large prizes require it.
Switch kitPlaySwitch kit wins a named rival’s Customers with versus Pages, an importer, a switching Offer, rival-term Ads and outbound to its users.
Sworn filingsLegal floor rowSworn filings give every tax return, sworn statement, and declaration under penalty of perjury to an officer who signs it.
Sync success rateMetricSync success rate is the share of Integration syncs that finish without an error on the first attempt.
SystemNounA System is the headless software for one job, such as CRM or billing, that every Startup runs on shared data.
System descriptionControlEach entity’s system description renders from its Products, Systems, Roles, Processes and data classes, and re-renders on every Change.

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