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Glossary: C

Every StartupBuilder term from C, with its kind and one-sentence definition.

137 terms from C, each with its kind and one-sentence definition.

Terms

TermKindDefinition
Call routingProcessCall routing answers every call to the Startup’s numbers, routes it to the right Role, and promises a callback when no one is free.
CallToActionComponentCallToAction asks the reader to take one Verb, such as reserve, subscribe, or book, through one button.
CampaignNounA Campaign is a bounded effort toward a Goal, with a budget, a window, and the Ads or Messages it sends to Audiences.
CAN-SPAMLegal floor rowCAN-SPAM requires every commercial email, business mail included, to carry honest headers, an ad label, the Company’s postal address, and a working opt-out.
Cancel a subscriptionWorkflowCancel a subscription ends renewal in one step, confirms the last day of access, and sends the Customer their data.
CandidateNounA Candidate is a Person under consideration for an Opening, with the graded Evidence for and against them.
Candidate.screenVerbScreen asks a Candidate only what the Opening’s Hypothesis still lacks, in writing, and grades each answer as Evidence.
CapabilityNounA Capability is a named set of Verbs on one Noun family that every Startup reaches through api.sb with one key, metered, limited, and logged.
Capacity headroomControlCapacity is forecast from use, and every Interface keeps headroom above its peak load.
CapterraVenueCapterra is a directory Venue.
CardNounA Card is a payment credential a Startup issues to one Worker under one Mandate, with controls compiled from that Mandate.
Card.issueVerbIssue creates a Card under a Mandate once the Mandate check passes, with explicit limits on every interval.
Category hubsPlayCategory hubs are Studio-owned directories that rank every product in a category by one published rule, label each sibling, and sell no placement.
Category kitPlayCategory kit names the Problem a market does not search for yet, defines it for answer engines, and launches it on one dated day.
CertificatesCapabilityCertificates keep a valid TLS certificate on every serving Domain, renew it through delegated validation, and name the check that fails.
ChangeNounA Change is a proposed set of writes to Things, drafted against a base Version on its own branch, then checked, approved and merged.
Change a planWorkflowChange a plan prorates the current period, moves the Customer’s Entitlements to the new Offer, and confirms the change.
Change approvalControlEvery definition reaches production only through a merged Change, approved by a Worker at the required lineage distance from its author.
Change lead timeMetricChange lead time is the hours from a Change opening to its deploy.
Change verdictWorkflowChange verdict tests each new proposal against its checks and known-good runs, then returns pass or fail, never an Approval.
Change.mergeVerbMerge applies a Change to live data with a three-way, field-level merge against its base Version.
Change.revertVerbRevert undoes a merged Change with a new Change and a superseding Decision, deleting nothing.
Change.reviewVerbReview runs every Evaluator on a Change’s preview and records each verdict on the Change.
ChangelogComponentChangelog lists published Content newest first, each item linked to the Version that shipped it.
ChangelogSystemChangelog publishes what shipped in each Version as dated notes on the Site, in feeds and to subscribed Customers.
ChannelNounA Channel is a place Messages flow, such as a chat channel, a Mailbox, or an SMS number.
ChargebacksLegal floor rowChargebacks watches each Startup’s daily dispute rate on the shared merchant account, refunds complainers early, and pauses paid ads past the act level.
Chat appInterfaceA Chat app reaches a Product inside a chat workspace: its commands are the Product’s Verbs, and it ships through the workspace’s app directory.
Chat deliveryCapabilityChat delivery posts and receives Messages in connected chat workspaces, carries buttons and forms, and links each chat account to a Worker or Contact.
ChatGPTVenueChatGPT is a search Venue.
CheckoutCapabilityCheckout takes payment on a Startup’s own Domain through a hosted checkout page, payment links, a pricing table and an embedded payment form.
CheckoutComponentCheckout sells one Offer on the page through Stripe, then shows the Order or Subscription it created.
Chrome Web StoreVenueChrome Web Store is a marketplace Venue.
ClaudeVenueClaude is a search Venue.
CLIInterfaceThe CLI runs every Verb from a shell, as a typed command per Verb or as do Noun.verb with JSON input.
Clinical practiceLegal floor rowClinical practice sells care only through licensed clinicians and their own practices, licensed where the patient is, with no fee-splitting.
Close the loopWorkflowClose the loop tells each Customer whose Evidence a merged Issue addresses that it shipped, then grades whether they used it.
Closer handoffPlayCloser handoff brings a commissioned Human closer into a large Deal that stalled twice, paid only when it is won.
CMSSystemCMS holds authored Content, from posts to docs to legal Pages, with drafts, schedules and revisions, rendered on every Interface.
CohortNounA Cohort is a set of Startups that receives one Version of a shared definition, or one step of a Play, at the same time.
Cold emailPlayCold email sends short Sequences to Prospects chosen by a dated signal, from secondary Domains, and pauses when complaints pass 0.1 percent.
CollectionNounA Collection is a Thing with members, either listed one by one or defined by a saved query.
Collection.exportVerbExport writes a Collection’s records to a file or the Startup’s warehouse, once or on a schedule.
Collection.queryVerbQuery reads any Nouns the caller’s Permissions allow, by SQL or a Relationship path, across every System in one call.
CommentNounA Comment is an internal note by a Worker about a Thing, never sent to a Contact.
CommerceSystemCommerce is the opt-in System for Startups that sell physical goods by dropship: catalog, Orders, upstream fulfillment and shipment tracking.
CommissionNounA Commission is what a Partner earns on the collected revenue its Referral brings, at a rate over a term, paid after a clawback window.
Commission partnersPlayCommission partners pay publishers, creators and Agents a share of the collected, net-of-refund revenue they bring, after the refund window.
Commission.payVerbPay transfers a Commission’s earned, unpaid amount to the Partner’s connected account through Stripe.
CommitmentEvidence gradeCommitment is an Evidence grade: what outside people offered: money, time, or an introduction.
Committed ICP membersMetricCommitted ICP members counts distinct outside ICP members whose Evidence on the Problem is commitment-grade or behavior-grade.
Common stock valuationCapabilityCommon stock valuation gets an independent appraisal of common stock before options are granted, refreshed yearly or after a financing.
Communications LeadRoleThe Communications Lead answers the press, runs owned-account community engagement and events, and speaks for the Startup in a crisis.
Community answersPlayCommunity answers solve questions where Customers already ask them, disclose affiliation, and follow each community’s rule on who writes the answer.
CompanyNounA Company is a legal entity that holds Startups, signs Agreements, and owns equity, authority, and profit rights.
Company coverageCapabilityCompany coverage obtains and renews the Company’s insurance policies, from general liability to cyber and directors and officers, sized to its risk.
Company dissolutionCapabilityCompany dissolution winds up a Company that no longer holds a business, filing final returns and its certificate while every record stays.
Company filingsProcessCompany filings keeps the Company in good standing: it files each annual report, franchise tax and ownership report before its deadline.
Company formationCapabilityCompany formation creates a Startup’s own Company: it records the entity-type Decision, files the certificate and appoints directors.
Company.dissolveVerbDissolve winds up a Company that holds no business: it files final returns and the certificate, and keeps every record.
Company.incorporateVerbIncorporate forms a Company in a chosen jurisdiction, with its founders, shares and registered agent on record.
Company.registerVerbRegister applies for a sales tax, VAT or GST registration in one jurisdiction and records the grant as a Credential.
Company.submitVerbSubmit files one tax return for a jurisdiction and its Periods, pays the tax due, and keeps the return as a Document.
Comparative advertisingLegal floor rowComparative advertising names a competitor only truthfully, substantiates every claim before it runs, and uses their marks only to identify them.
Compile the demand kitWorkflowCompile the demand kit emits every asset the demand Plays read before the first one runs, each tagged with its lineage.
ComplianceProcessCompliance proves every control holds, from the records the platform keeps as work happens.
ComplianceSystemCompliance maps controls to frameworks, tests each from the records every Action leaves, and publishes the trust center buyers read.
Compliance OfficerRoleThe Compliance Officer screens every Offer against the legal floor and keeps each control’s test passing.
ComponentNounA Component is a named block of a Page, such as a hero, a pricing table, or a form, filled from records through typed props.
Compute openingsWorkflowCompute openings reads each Role’s record every day and opens an Opening wherever a gap only a Human can close crosses its Setting.
ConciergeTest ladder rungConcierge delivers the outcome by hand to a few paying Customers, in the open.
ConductControlEvery Worker follows the Startup’s conduct rules, which Guards enforce: agents identify as agents, and each Human signs an acceptable-use Agreement.
Connect providersWorkflowConnect providers wires a new Startup to the default provider of every capability it uses and tests each Integration.
ConsentNounA Consent is a person’s grant for one Purpose, with its basis, region, notice, evidence, and expiry.
Consent.withdrawVerbWithdraw ends a Consent at once: processing for its Purpose stops, and the record is kept.
Consumer reportsLegal floor rowConsumer reports serves a report only for a permissible purpose, keeps it accurate, resolves disputes within 30 days, and sends adverse action notices.
ContactNounA Contact is a person or Agent a Startup knows by at least one address, where Consent to message them is recorded.
Contact.enrichVerbEnrich fills a Contact’s missing fields from outside sources and marks each value with where it came from.
Contact.enrollVerbEnroll adds a Contact to a Sequence, which sends its steps until the Contact replies or exits.
Contact.mergeVerbMerge joins a duplicate Contact into another, keeping every link, Message and Event on the one that remains.
Contact.subscribeVerbSubscribe records a Contact’s chosen topics and frequency from the hosted preference page, with Consent for each topic.
Contact.suppressVerbSuppress records a Suppression for a Contact’s address, which every Startup honors forever.
Contact.unsubscribeVerbUnsubscribe stops commercial Messages to a Contact in one click, for one topic or all, honored at once.
ContentNounContent is authored material with a draft and a published state, such as a post, an article, or a changelog entry.
Content LeadRoleThe Content Lead writes and publishes the Pages, answers, and data reports that search engines and answer engines cite.
Content marketingProcessContent marketing publishes the Pages, answers, and data reports that bring buyers and Agents to a Startup.
Content.draftVerbDraft writes Content of one kind from a brief, such as an article for a question the help center could not answer.
Content.publishVerbPublish puts a Content draft live on its Site and every Interface, once it passes the Evals for its kind.
ContinuityProcessContinuity sets recovery objectives per Capability, fails over between upstreams, names a successor signer, and runs restore drills on a cadence.
Continuous control testingControlEach automated control’s test runs daily over its whole population and records its result against a published root.
Contract cycle timeMetricContract cycle time is the days from an Agreement’s first draft to its signature.
ContractingProcessContracting covers every Agreement the Startup offers or signs, from its published terms to a negotiated contract.
Contractor paymentsCapabilityContractor payments onboard contractors and human supply, collect their tax forms, pay accepted work and file year-end information returns.
Contracts ManagerRoleThe Contracts Manager drafts, negotiates within set fallbacks, and stores every Agreement the Startup signs.
Contribution marginMetricContribution margin is a paid Offer’s outside revenue minus the Costs its delivery and acquisition post, as a share of that revenue.
Contribution per outcomeMetricContribution per outcome is outside revenue minus delivery and acquisition Costs, divided by the accepted outcomes in the window.
ControlNounA Control is a rule the platform enforces on every write it covers, with a test that runs over the whole population.
Control definitionControlEvery control declares a test, at least one criterion and at least one implementer before it merges.
Control samenessControlEvery namespace in scope runs the tested Version of each inherited control, or the difference is listed by Change.
Control testingWorkflowControl testing runs each control’s test against the platform’s records every day and opens an Issue for each failure.
Control wake reviewControlA definition Change that wakes a control opens a Task for that control’s owner before it merges.
ConversationNounA Conversation is a Thread with one or more Contacts that a Worker must answer, such as a support request.
Conversation.answerVerbAnswer replies in a Conversation through the Channel it arrived on and closes the reply Task it opened.
Conversation.assignVerbAssign routes a Conversation to the Worker holding the right Role, by topic, Customer tier and language.
Conversation.closeVerbClose marks a Conversation resolved, confirmed by the Customer or assumed after 72 hours with no reply.
Conversation.escalateVerbEscalate hands a Conversation and its summary to the Worker in the Role above, a Human only where one holds it.
Conversation.reopenVerbReopen reverses a Conversation’s resolution when a reversal signal arrives within 7 days, and grades the resolution a failure.
Convert a trialWorkflowConvert a trial reminds each Customer before their trial ends and converts it to paid, or ends it, on the Offer’s terms.
Corporate cardsCapabilityCorporate cards issue virtual and physical cards to Workers and agents, each bound to a Mandate, merchant rules and Limits.
Corporate recordsSystemCorporate records keeps the legal Company behind a Startup: formation, officers, registered office, filings, board resolutions and good standing.
CorrectionsCapabilityCorrections fix one record of a Dataset in place, keep the value it replaced, and tell every Customer who read it.
CostNounA Cost is an Entry against a cost account that an Action causes, posted to the Startup the Action ran in.
Cost coverageMetricCost coverage is outside revenue divided by fully loaded Cost over the same window; 1 or more means revenue pays for the Startup.
CouponNounA Coupon is a discount on Offers, by amount or percent, for one charge, several months or every charge, limited by date and redemptions.
Creator adsPlayCreator ads promote a creator’s winning post as a paid Ad under partnership rights, at or above the minimum effective budget.
Creator partnershipPlayCreator partnership signs creators on one ladder, from referral terms to paid post, co-branded Offer and cofounder, each paid on attributed collected revenue.
Creator probePlayCreator probe pays five to ten small creators $50 to $500 each for one post, each post a pre-registered arm of one Experiment.
CredentialNounA Credential is a standing authority a regulator grants a person or entity to perform certain acts in a jurisdiction.
Credential checkWorkflowCredential check confirms every Supplier’s standing each day and suspends a Supplier the same day its standing lapses.
Credential.verifyVerbVerify confirms a Credential with the authority that issued it and records when it expires.
CredentialingSystemCredentialing verifies each Supplier’s Credentials with the issuer, tracks expiry, and decides who may perform a Reserved Act.
Credit GrantNounA Credit Grant is a prepaid or promotional balance a Customer spends on a Startup’s metered Offers, checked before each call.
CreditGrant.applyVerbApply spends Credit Grants against a finalizing Invoice, promotional first, then by priority and earliest expiry, and settles them through Stripe credit grants.
CreditGrant.issueVerbIssue gives a Customer a paid or promotional Credit Grant that its metered calls draw down before anything is invoiced.
CreditGrant.voidVerbVoid ends a promotional Credit Grant early and forfeits its remaining balance, keeping the record.
CreditsCapabilityCredits let a Customer prepay or receive a balance that its metered calls draw down, checked before each call and settled on the Invoice.
CriterionNounA Criterion is one requirement of an outside framework, such as SOC 2 or GDPR, that one or more Controls satisfy.
CRMSystemCRM keeps the Contacts and Organizations a Startup knows, every Lead, and the Deals it pursues with them.
CustomerNounA Customer is a party that has accepted an Offer from a Startup at any price, including zero.
Customer accessSystemCustomer access governs who acts in each Customer’s Tenant: members, invitations, Roles, Permissions, sign-in connections, directory sync and keys.
Customer healthMetricCustomer health is the share of outside paying Customers whose computed status is not atRisk at the window’s end.
Customer LeadRoleThe Customer Lead owns every Conversation and the single Thread each Person has with the Startup.
Customer referralsPlayCustomer referrals invite a Customer’s peers after a delivered outcome and pay the reward only on the peer’s paid, unrefunded Order.
Customer researchProcessCustomer research learns from what buyers did and paid, never from their predictions.
Customer TeamTeamThe Customer Team serves every Customer after the first acceptance: onboarding, support, retention, and the one Thread each Person has.
Customer.activateVerbActivate marks a Customer activated on an Offer once its declared activation Event reaches the count within the window.
Customer.exemptVerbExempt records a Customer’s exemption or resale certificate, verifies it, and stops tax on its Orders where the certificate applies.

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