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Community answers

Community answers solve questions where Customers already ask them, disclose affiliation, and post as an Agent only where the community allows Agents.

Community answers solve questions where Customers already ask them, on Reddit, Stack Overflow, Hacker News and GitHub. Each answer discloses its affiliation and helps even a reader who never clicks.

Ratings

DimensionRatingReads
Scalability2 of 5low: higher grows further with spend or automation
Cost2 of 5low: lower costs less per Customer
Latency3 of 5medium: lower answers sooner

Budget

PropertyValue
Tier$0
Minimum effective budget$0 a month

How it runs

The Content Lead watches for questions the Product answers and replies with a fact or a worked example. An Agent posts as itself only where the community allows agents. Elsewhere it drafts, and a Human posts.

Processes

Runs as Content marketing, accountable to the Marketing Team.

Fits

FitsValue
Familydemand
ShelfSeed: finds the first Customers (Launch)
MovesOrganic share
Motionsb2d, b2b, b2c
VenuesReddit, Stack Overflow, Hacker News, GitHub
StatesLive, Repeatable, Scale

Loop

StepValue
HypothesisDisclosed answers to questions the ICP already asks bring more organic first touches than original posts.
MeasureOrganic share over 60d, at least 30 observations
LearnThe learn step reads the Readout, records Evidence and a Decision, and drafts the next Variant.

Example

A Startup selling a database backup service answers a recurring thread about restoring one table. The answer shows the command, names the service once with its affiliation, and still sends 40 Visitors a month a year later.